Transcript
Page 1: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Balanced Scorecard and KPIs for a Dental Practice

by Aleksey Savkin www.BSCDesigner.com

STRATEGY MAP WITH OBJECTIVES

BALANCED SCORECARD

14 KEY PERFORMANCE

INDICATORS

Page 2: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Dental Practice Strategy Map

Page 3: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Dental Practice Business Objectives

Source: www.webbsc.com/document/kpi/dental-practice-balanced-scorecard

Page 4: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

% of marketing expensesKPI: 1 of 14

Name of the KPI

Optimization – minimization or maximization

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 5: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

% of facility and equipment expenses KPI: 2 of 14

Minimal and maximum possible values

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 6: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Accounts Receivable KPI: 3 of 14

Baseline value (where we are now), target value (where we want to be)

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 7: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Number of whitening procedures KPI: 4 of 14

Measure Units

Relevant Important of KPI

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 8: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Average annual production per active patient KPI: 5 of 14

Current value of the KPI

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 9: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Average Production Per New Patient KPI: 6 of 14

Description of KPI with measurement details

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 10: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Dental Practice Overhead KPI: 7 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 11: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

% of new patients for dental practice KPI: 8 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 12: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

% of patients who leaves a dental practice KPI: 9 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 13: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Treatment acceptance rate KPI: 10 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 14: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Dental Practice Profitability KPI KPI: 11 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 15: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Amount paid per active patient per year KPI: 12 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 16: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

New patient conversion rate KPI: 13 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 17: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Annual production per full time employee KPI: 14 of 14

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

Page 18: Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

Resources

Web-base Dental Practice Balanced Scorecard: www.webbsc.com/document/kpi/dental-practice-balanced-scorecardCustomize it for needs of your dental practice!

How to use Dental Practice BSC:www.bscdesigner.com/balanced-scorecard-and-kpis-for-a-dental-practice.htm

Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.


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