Transcript

© 2010 The Grounds Guys, LLC Independently owned and operated franchise

“Landscape solutions that add value to your business”

ABOUT THE GROUNDS GUYS™

1.877.373.LAWN(5296) | GroundsGuys.com

THE GROUNDS GUYS™

LANDSCAPE MANAGEMENTThe Grounds Guys™ is a professional landscape man-agement company - a dedicated group of horticulture enthusiasts, skilled landscape technicians and results-driven account managers committed to providing you with timely, reliable and thorough landscape solutions that add value to your business.

OUR VALUESWe show that we CARE, by putting the needs of our Customers First, by always having a positive and helpfulAttitude, and by treating everything and everyone withRespect. By living our code of values weEnjoy Life in the process.

OUR VISIONTo be recognized as the customer’s preferred choice for premium grounds care services.

OUR MISSIONTo exceed customers’ expectations by providing excep-tional front line service with well-trained employees who thrive because of our positive culture.

OUR CLIENTSOur clients span small and medium-sized businesses to Fortune 500 Corporations. We take pride in the per-sonal service we provide while providing custom land-scape management solutions that meet or exceed your expectations. We believe that every client is different and every solution is unique.

CLIENT RELATIONS &CUSTOMER SERVICEAt The Grounds Guys™ we believe that our strong rela-tionship is as important as the services and solutions that we provide you. The Grounds Guys™ understands the need for timely and reliable customer support. To help you get the support you need, we have developed three methods of contact to suit all our customer needs:

1. Our national toll free customer care desk at 1.877.373.5296.

2. Access to our self help web portal 24/7, where your requests are dispatched immediately to your service representative via wireless e-mail.

3. E-mail access to the customer care team.

All requests are tracked by our Customer Care Team for speedy resolution. You are notified when your request has been received, and again when it has been completed. The result: happy customers, a loyal client base, quality referrals and shared respect.

BONDING & INSURANCEThe Grounds Guys™ is fully bonded and insured up to $2,000,000 per incident. We are dedicated to safety both for our own employees and for yours.

SAFETYThe Grounds Guys™ is committed to providing ongoing training for each employee along with the protective equipment needed to reduce the risks associated with their job.

“Industry leading expertise, and consistent customer satisfaction”

THE ENVIRONMENTThe Grounds Guys™ takes our environmental responsibility very seriously. Some of the initiatives that The Grounds Guys™ has taken a leadership role in are as follows: usage of environmentally friendly alternatives to landscape chemicals, low emission fuels such as bio-diesel where available, a no idle policy monitored by GPS, paper usage reduction through email quoting and invoicing, and recycling at all of our locations.

WHY WE WORK SO WELLThrough continuous service staff training, state-of-the-art equipment, and skilled motivated team members, The Grounds Guys™ is able to deliver industry-leading expertise, high efficiency and consistent customer satisfaction.

BUSINESS EXPERIENCEFor over twenty years, The Grounds Guys™ has provided top quality grounds care solutions for clients of all types, ranging from high end corporate offices and property management firms to large auto manufacturing facilities. We draw upon years of study, innovation and experience to enhance corporate image at the ground level. We have worked with hundreds of companies that value their outdoor environments as a means of creating a lasting first impression for visitors, and a green belt oasis for staff and visitors to enjoy.

NEXT STEPSPlease call today for a free quotation and landscape analysis. We would be happy to meet with you at your facility to discuss your grounds care requirements, and to tailor a program to suit your needs and budget. Call 1.877.373.5296 today or request a quote online at GroundsGuys.com.

© 2010 The Grounds Guys, LLC Independently owned and operated franchise

ABOUT THE GROUNDS GUYS™

1.877.373.LAWN(5296) | GroundsGuys.com

COMMERCIAL GROUNDS CAREFirst impressions of your company start before visitors enter your front door. An orderly, well-manicured site conveys a respectable corporate image, creates a welcoming atmosphere for clients and visitors, and provides a peaceful, calming environment for employees.

The Grounds Guys™ comprehensive commercial grounds care services help you simplify your property management and impact your bottom line with:

• Consistent, reliable service• Value-based, predictable maintenance costs• Reduced time in overseeing your landscaping• Eye-catching outdoor designs• Increased curb appeal

With highly refined estimating systems, we can precisely determine the time and personnel required for any job - big or small. Meticulous planning ensures timely preparation, planting, treatment, maintenance and renewal to keep your grounds looking their best year-round. We take pride in exceeding contractual obligations by alerting you to potential on-site issues before they become problems.

Supported by our powerful regional and national resources, our local branches can take on practically any challenge. Let us monitor the long-term health of your landscape and suggest budget-conscious ways to enhance your grounds.

SERVICES• Lawn Maintenance• Garden Care• Turf Care• Pruning• Landscape Enhancements• Parking-lot Maintenance• Tree & Shrub Care

“We take pride in exceeding contractual obligations”

© 2010 The Grounds Guys, LLC Independently owned and operated franchise

OUR SERVICES

1.877.373.LAWN(5296) | GroundsGuys.com

SNOW & ICE CONTROLAt The Grounds Guys™ we work with you to create a snow removal and ice management plan tailored to your site, long before the snow flies.

We start by staking curbs, fire hydrants and other haz-ards that might not be evident after a snowfall.

When a storm is expected, we’re on the job 24/7, moni-toring meteorological data, keeping you informed of changes and standing by with the necessary equipment and manpower to handle anything Mother Nature can throw at us.

Our operations center can monitor the location of each snow control vehicle in real time via GPS, so that we are at your site when you need us most.

WE PROVIDE• Seasonal snow clearing• Ice management• Walkway clearing and ice control• Off site snow removal services• Dedicated on-site equipment available• Snow fence installation• GPS monitored equipment

• 24/7 operation center

“Equipment and manpower to handle anything Mother Nature can throw at us.”

WINTER SERVICES

© 2010 The Grounds Guys, LLC Independently owned and operated franchise

1.877.373.LAWN(5296) | GroundsGuys.com

At The Grounds Guys™ we follow our CARE philosophy each and every day. This is evident by our professional staff following our company environmental policy and caring for the environment. We have a professional biologist on staff to support our green initiatives that include:

REduCing CARbon EmissionsThe Grounds Guys™ is committed to monitoring our carbon footprint and to reducing our fossil fuel emissions. We track the emissions from the combustion of both regular and diesel fuels and consciously adjust our activities with reductions in mind. This includes the purchase of hybrid vehicles and machinery as well as the efficient routing of our fleet to reduce fuel consumption. Where possible we can purchase offsetting credits to reduce our carbon footprint.

L.E.E.d. CERTiFiCATions &gREEn buiLdingsL.E.E.D. (Leadership in Energy and Environmental Design) certification for GREEN BUILDINGS is gaining momentum and acceptance throughout North America. Our clients look to The Grounds Guys™ to help them achieve and maintain L.E.E.D. status. We achieve this by using innovative products and techniques designed to help our customers build and maintain sustainable infrastructure and buildings.

FuEL EFFiCiEnT FLEETs, EQuiPmEnT & bio-diEsELThe Grounds Guys™ uses a GPS tracking system in our vehicles to monitor fuel efficiency, limit idling and eliminate “jack-rabbit” starts. This reduces the impact of our vehicle fleet on the environment.

We have implemented the process of using 100% natural fuels in our larger equipment and vehicles. Look for this innovation to continue.

smART AbouT sALTTo minimize the potential impact to ground water and the environment by over-salting in the winter time, The Grounds Guys™ follows the “Smart about Salt” program. We pre-treat our salt with liquid, organic de-icers that make it work more effectively. We measure dew points, asphalt temperatures and properly calibrate equipment to ensure that the proper amount of salt is applied.

TREE PLAnTing & nATuRAL VEgETATionWe support local tree planting initiatives in our communities. Also, we focus on using native plants and vegetation as much as possible to reduce pest problems and support native animal and bird populations.

We show that we CARE by treating everyone and everything with respect - the environment is a big part of our dedication to CARE and we look forward to sharing this environmental commitment with our customers.

© 2010 The Grounds Guys, LLC Independently owned and operated franchise

EnViRonmEnTAL

1.877.373.LAWn(5296) | groundsguys.com


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