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For Rural Non-Profits

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“Finding and using applications to get more work done in less time”

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“Using newer web technologies like Twitter, Facebook”

“Reaching out and connecting to more people who would benefit from our service”

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Conduct an Inventory

Assessing & Supporting Users

Data Protection & Disaster Recovery

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Workstations/Hardware/Equipment

Software

Networks

Databases

Online Presences

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Website(s) Domain names Facebook/Twitter/MySpace Email Access/Passwords

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User personalities

User support system

Training

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Savvy User

Willing User

Resistant User

Off-site User

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FAQs / “How-to” Guides

Peer support

Help Desk

Consultant / Vendor Support

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One-to-One

Small group

CBT

◦ e-Learning

◦ Online videos / tutorials

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Virus / Spyware Protection

Software Maintenance

Backup / Restore Systems

Security

Technology Policies

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Anti-Virus Software

Anti-Malware

Anti-Adware

Anti-Spyware

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Windows / Apple Updates

◦ Critical Updates

◦ Recommended Updates

◦ Hardware / Driver Updates

Software Updates / Patches

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Backup methods◦ Optical Media (CDs, DVDs, BDs)

◦ Tape

◦ External Drives (Hard drives, Flash)

◦ Online

3 Rules◦ Rotate media & keep off-site

◦ Schedule & automate

◦ Test your backup regularly

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Physical location – “lock it up” Unauthorized access via network ports Unneeded services – Servers &

Workstations Alternative web browsers Encrypted start-up / logins / passwords VPNs Wireless security

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User Guidelines Acceptable Use Policy

◦ Computer use

◦ Other technologies / equipment

◦ Personal property

◦ Passwords

◦ Privacy

◦ Consequences

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“Information technology and telecommunications hardware, software and services turns out to be a powerful driver of growth, having an impact on

worker productivity three to five times that of non-IT capital (e.g., buildings and

machines).”

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Atkinson, Robert D., and McKay, Andrew S. Digital Prosperity: Understanding the Economic Benefits of the Information Technology Revolution. The Information Technology and Innovation Foundation, 2007.

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1. Identify the need

2. Build on what you have

3. Talk to colleagues

4. Define your decision criteria

5. Define your decision-making process

6. Comparison shop

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Business Process Management (BPM)

Strengths, Weaknesses, Opportunities

and Threats (SWOT)

Getting Buy-In

Measurable Outcomes

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Commercial Free Open Source Software (FOSS)

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Adobe AcrobatCutePDFPDFCreator

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Microsoft Office OpenOffice

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QuickBooksPostBooks(Part of xTuple’s ERP)

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Adobe Photoshop GIMP

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AutoCADGoogle SketchUp, FreeCAD,DraftSight

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VMWare Workstation Sun VirtualBox

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Norton Ghost Clonezilla

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Nero Burning Rom ImgBurn, CDBurnerXP

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MindManager Freemind, XMind

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Microsoft Visio, SmartDraw, Adobe Illustrator Dia, Inkscape, yEd

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Microsoft Access, Filemaker Pro Base, Kexi

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Spiceworks, SysAid

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Servers

Networked Attached Storage (NAS)

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Windows Server,Mac OS X Server Linux Servers

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Windows Home Servers Linux Servers (Amahi)

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Qnap, Synology, Drobo

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Apache, Asterisk, Drupal, Joomla, MySQL, PHP, Python, Tomcat, vTiger, Wordpress

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Web 2.0

◦Hosted

◦Software as a Service (SaaS)

Social Bookmarking & Networking

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Wordpress Blogger, Tumblr

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Google Docs, Office Live, Zoho Office

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Photoshop.com, Picnik.com, Pixlr.com

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Dropbox, Live Mesh, SugarSync, SkyDrive, Tonido

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Joomla, Drupal, Wordpress

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Drupal

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vTigerCRM, SugarCRM, Microsoft Dynamics, CiviCRM

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ConstantContact, VerticalResponse, MailChimp,CampaignMonitor, Newsletter.ie

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Delicious, Google Bookmarks, Facebook, LinkedIn, Twitter

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Gary J. HiresPO BOX 81196Midland, Texas 79708432.520.7137 home432.349.4398 [email protected]

www.hiresconsulting.com

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