Download - Logitech HD Webcam C310 - Newegg · The Logitech HD Webcam C310 is a high definition (HD) camera used for HD video calling and connecting online. The Webcam C310 uses Logitech’s

Logitech® HD Webcam C310User’s Guide — Version 2.0

LogitechAmericas Headquarters7600 Gateway Blvd.Newark, CA 94560 USA(5(510) 795-8500

© 2013 Logitech. All rights reserved, Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be registered. All other trademarks are the property of their respective owners. Logitech assumes no responsibility for any errors that may appear in this manual. Information herein is subject to change without notice.

Contents

Chapter 1 - Introduction

Hardware Overview .......................................................................................... 1-1Software Overview ............................................................................................ 1-2

Chapter 2 - Installation and Setup

Setting up the Webcam ..................................................................................... 2-3Installing the Webcam Software ....................................................................... 2-4Installing the Skype Video Calling Application .................................................. 2-4Setting up Skype With the Logitech Webcam................................................... 2-5

Chapter 3 - Troubleshooting

Webcam is not Detected by Your Computer..................................................... 3-7Image Quality Issues ........................................................................................ 3-8Microphone and Audio Issues........................................................................... 3-9

Index

Table of Contents i

ii Table of Contents

Preface

This guide describes the features and operation of the Logitech HD Webcam C310.

Who Should Use This Guide?

This guide is intended for new users with little or no experience using the Logitech HD Webcam C310. The goal of this document is to give a broad overview of the main features and some basic instructions on how install and use the Logitech HD Webcam C310.

Support

In addition to this guide, refer to www.logitech.com for additional information and support.

Document Conventions

The following text defines the various document conventions used throughout this guide. Where possible, the text in the guide will match what appears on screen.

• Screen text, messages, and text you type — Messages that appear on the computer screen or text that you are required to type appears in Courier New.

• Directory paths and file names — Text appears in Courier New. For example, C:\Program Files\Logitech.

• Menu names and options — Menu paths appear with an arrow (→) between menu names indicating the next menu option in the sequence. Menu text and button options appear in Times New Roman, initial caps, and bold to simulate the Microsoft® Windows® 7 operating system (OS) environment.

• Conditional text and variables — Text appears in Times New Roman, italics.

• Keycaps and key combinations — Text indicating the keys on the keyboard or a series of keys to be pressed simultaneously. Typically, text is enclosed in angle brackets. For example: <Alt> + <F1> indicates that the Alt and F1 keys are to be pressed simultaneously.

• Acronyms and abbreviations — Text is called out on first occurrence in each chapter of the guide.

Preface iii

iv
Preface

Chapter 1 - Introduction

The Logitech HD Webcam C310 is a high definition (HD) camera used for HD video calling and connecting online. The Webcam C310 uses Logitech’s Fluid Crystal Technology which is a proprietary algorithm that automatically adjusts the frame rate, color and sharpness to provide the best possible picture and motion.

Fluid Crystal gives you what you need to make your video calls (and recorded videos) better.

• Smoother video motion, without annoying choppiness, in real-world conditions

• Sharper pictures, more detailed, more real, more true to life

• Richer more natural looking colors

• Clearer more natural sound

This guide provides the installation and configuration procedures for the Logitech Webcam C310.

Hardware Overview

The Webcam C310 includes the following features:

HD video calls — HD 720p video calling on most major instant messaging applications.

Built-in mic with noise reduction — Clear conversations without annoying background noise.

5-megapixal snapshots — High-resolution snapshots at up to 5 megapixels (software enhanced).

1-1 Introduction

1-2

Automatic light correction — Intelligently adjusts to produce the best possible image.

IM compatibility — Works with Skype™, Windows Live™ Messenger, Yahoo!® Messenger and other popular instant messaging applications.

The following basic system specifications are required for a successful installation:

Operating System

• Windows Vista

• Windows 7 32-bit or 64-bit

• Windows 8

Basic System Requirements

• 1GHz

• 512 MB RAM or more

• 200 MB hard drive space

• Internet connection

• DVD/RW disc drive

• USB 2.0 port

Software Overview

You must have the Logitech Webcam Software (LWS) v2.0 installation disc available for a successful installation.

Introduction

Chapter 2 - Installation and Setup

Note: Contact Logitech Customer Support at (510) 795-8544 if you need assistance installing or configuring your webcam.

This chapter includes the following sections:

• “Setting up the Webcam” on page 3

• “Installing the Webcam Software” on page 4

• “Installing the Skype Video Calling Application” on page 4

• “Setting up Skype With the Logitech Webcam” on page 5

Setting up the Webcam

To place the webcam onto your system:

1. Bend the clip so the base of the webcam rests on or near the center of the system monitor.

2. Hold the clip while adjusting the webcam up or down so you are looking into the webcam lens, as shown in the following figure:

3. Connect the USB camera cable to the USB port on your system.

webcam lens

Installation and Setup 2-3

2-4

Installing the Webcam Software

Perform the following steps to install the webcam software:

1. Turn on the power to your system.

2. Insert the Logitech Webcam Software (LWS) v2.0 installation disc into the DVD drive.

3. Navigate to the DVD drive directory and double-click MSetup.

4. When the Welcome window appears, select your preferred language, and click Next.

5. When prompted, plug your webcam into a USB port on your system.

6. Wait a few minutes for the hardware to be found, and then click Next.

Note: If you prefer to pick which software features to install, choose Custom Install in the following step.

7. When the Which type of installation do you prefer? window appears, select Quick Install and Check for and install updates, and then click Next.

A window appears showing the installation progress.

8. When the software is installed! window appears, click the X in the upper right corner to close the application.

9. Remove and store the installation disc.

Installing the Skype Video Calling Application

Note: There are several free video calling applications available for download and installation. For this example, we are using Skype.

Perform the following steps to install Skype:

1. From your web browser, navigate to www.skype.com and click Downloads.

2. When the Skype for Windows desktop window appears, click Get Skype for Windows desktop.

3. When the Do you want skypefull.exe setup to run on this computer message appears, click Run.

4. When the Do you want this program to make changes to this computer? notification window appears, click Yes.

5. When the Installing Skype window appears, select your language, and click I agree-Next.

6. When the Skype Click to Call window appears, check or uncheck Install Skype Click to Call, and click Continue.

7. When the Search Engine and Homepage Options window appears, check or uncheck to install Bing as the search engine and MSN as the homepage, and then click Continue.

Installation and Setup

A window appears showing the installation progress.

8. When the Installation Complete window appears, click Close to exit the Skype installation wizard.

Setting up Skype With the Logitech Webcam

To set up Skype with the Logitech webcam you must first verify that your webcam is functioning and then select the webcam in the Skype application settings.

Note: The following procedure assumes the webcam is plugged into a working USB port and that the webcam software is installed.

Perform the following steps to setup Skype with the Logitech webcam:

1. Click Start → All Programs → Logitech → Logitech Webcam Software.

2. Click the Quick Capture option, as shown in the following figure:

3. Make sure you can see yourself in the Logitech Webcam Software window.

4. Click the X in the upper-right hand corner to close the Logitech Webcam Software window.

5. Click Start → All Programs → Skype → Skype.

6. From the Skype Home window, click Tools → Options.

Installation and Setup 2-5

2-6

7. When the Skype Options window appears, click Video settings and select Logitech Webcam from the Select webcam drop-down menu, as shown in the following figure:

8. From the Skype Options window, click Audio settings and select Logitech Webcam from the Microphone drop-down menu, as shown in the following figure:

9. Click Save to apply your settings and close the Skype Options window.

The webcam is now setup and ready for operation.

10. From the Skype Home page, click Call → Video Call to start a video call session.

Installation and Setup

Chapter 3 - Troubleshooting

Note: Contact Logitech Customer Support at (510) 795-8544 if you need assistance troubleshooting your webcam.

Refer to the information provided in this chapter for general procedures you can use to troubleshoot the following most common problems that occur with the C310 webcam:

• Webcam is not detected by your computer

• Image quality issues

• Microphone and audio issues

Webcam is not Detected by Your Computer

If the webcam is not detected by your computer, try the following:

• Unplug and then plug in the webcam to make sure it is firmly seated.

• Try a different USB port on your computer.

• Ensure that you have the correct software installed for your webcam.

• If your webcam is connected to a USB 3.0 port (usually has a blue plastic insert), try using a USB 2.0 port instead.

• Try connecting the webcam to a different computer.

Note: If your camera isn't detected by a second computer, it may be defective.

Identifying the Correct Software Version for Your Webcam

Perform the following steps to identify the correct software version for your webcam:

1. Locate the tag on the camera's USB cable.

2. Turn the tag to the side that shows the Logitech logo.

You will see three sets of characters.

The camera's part number will be listed to the right of P/N.

The camera's model number will be listed to the right of M/N.

3. Identify webcam’s part number and model number in the Camera Matrix table.

4. Check for the latest software version that you can use with your webcam.

Troubleshooting 3-7

3-8

Image Quality Issues

If the image quality on your webcam needs adjusting, you can use the Logitech Webcam software to make improvements.

The following sections describe how to adjust the image quality and improve the image quality.

Adjusting Image Quality

Perform the following steps to adjust the image quality on your webcam:


2. Click Quick Capture, as shown in the following figure:

Table 1: Camera Matrix

Camera Name Part Number (P/N)

Model Number (M/N) Software Support

HD Webcam C270 860-000270 V-U0018 LWS 2.31LWS 2.51LWS 2.80





Troubleshooting

3. When the Logitech Software Window appears, click Controls.

4. From the Controls window, click Advanced Settings.

5. From the Advanced Settings window, uncheck RightLight and Auto.

The automatic settings are cleared, allowing you to manually adjust the image settings.

6. Move the sliders to adjust the image quality to your preferred settings.

Improving Image Quality

Perform the following steps to improve image quality or avoid any type of blurriness from your camera.

1. Adjust the lighting in the area that you are using your webcam.

2. Ensure that your computer meets the hardware specifications as listed in the Hardware Overview section in Chapter 1 of this guide.

3. Ensure that your webcam is connected to a high-speed port, preferably a high-speed USB 2.0 port.

Microphone and Audio Issues

If you are experiencing microphone or audio issues, verify the microphone is working on your computer and that the microphone is selected in the LWS application.

The following sections describe how to troubleshoot your C310 microphone.

Verifying Your Speakers Work

Perform the following steps to verify that your speakers are working:

1. Click the audio icon located in the Start bar at the bottom of the desktop.

2. If the computer audio is muted, uncheck Mute.

3. Close the Audio icon by clicking anywhere on your computer.

4. Click Start → All Programs → Accessories → Sound Recorder.

5. Click Start Recording and speak into the webcam microphone.

6. Click the Stop button.

7. Click the Play button.

8. If there is no sound at playback, verify the C310 microphone is selected.

9. From the Sound Recorder window, click Edit → Audio Properties.

10. From the Sound Recording Default device pull-down menu, ensure the Logi-tech Mic (HD Webcam C310) microphone is listed.

Troubleshooting 3-9

3-10

11. If the C310 microphone is not listed as the Default device, select it from the drop-down menu and repeat Steps 5-7 to verify your microphone is working correctly.

Verifying the Microphone is Selected in the LWS Application

Perform the following steps to verify the microphone is selected in the LWS application:


2. From the LWS menu, click Change Settings → Audio Settings.

3. From the Select Microphone drop-down menu, ensure the C310 microphone is listed.

4. If the C310 microphone is not listed, select it from the drop-down menu and then close the Audio Settings window.

Troubleshooting

Index

Bbasic system

requirements, 1-2Ddisc

Logitech Webcam Software (LWS) v2.0,2-4

FFluid Crystal Algorithm

overview, 1-1Hhardware

overview, 1-1Iimage quality

adjusting, 3-8improving, 3-9issues, 3-8

installationSkype application, 2-4webcam software, 2-4

issuesimage quality, 3-8microphone and audio, 3-9

LLogitech Webcam Software (LWS) v2.0

installation, 2-4Mmicrophone

troubleshooting, 3-10Ooperating system

requirements, 1-2overview

Fluid Crystal algorithm, 1-1hardware, 1-1software, 1-2

Pplacement

webcam, 2-3Rrequirements

basic system, 1-2

operating system, 1-2Ssetting up

webcam, 2-3webcam with Skype, 2-5

Skypeinstallation, 2-4setting up with webcam, 2-5

softwareoverview, 1-2

speakerstroubleshooting, 3-9

Ttroubleshooting

image quality, 3-8microphone, 3-10speakers, 3-9webcam hardware, 3-7webcam software, 3-7

Wwebcam

installation, 2-4

Index-11

Index-12Index-12

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[really nice work — I can tell you’re in the business. Usually something on back cover. Oh wait this is a page; you didn’t include covers. NBD

93 this draft]

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034-1001-APrinted in U.S.A.

Download - Logitech HD Webcam C310 - Newegg · The Logitech HD Webcam C310 is a high definition (HD) camera used for HD video calling and connecting online. The Webcam C310 uses Logitech’s

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