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Lean SixSigmaImprovePhase
TollgateReview Improve
Phase
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ean x gmaDMAIC Tools and
Activities Review Project Charter
Validate igh!Level Val"eStream Map and Scope Validate Voice o# the
C"stomer$ Voice o# the %"siness
Validate Pro&lem Statementand 'oals
Validate (inancial %ene#its Create Comm"nication Plan Select and La"nch Team Develop Project Sched"le Complete De#ine Tollgate
Identi#) Root Ca"ses
Red"ce List o# Potential RootCa"ses Con#irm Root Ca"se to
*"tp"t Relationship +stimate Impact o# Root
Ca"ses on ,e) *"tp"ts Prioriti-e Root Ca"ses Val"e!Add Anal)sis Ta.t Rate Anal)sis /"ic. 0ins Statistical Anal)sis Complete Anal)-e Tollgate
Develop Potential Sol"tions
+val"ate1 Select1 and*ptimi-e %est Sol"tions Develop 2To!%e3 Val"e Stream
Map4s5 Develop and Implement Pilot
Sol"tion Implement 6s Program Develop ("ll Scale
Implementation Plan Cost7%ene#it Anal)sis %enchmar.ing Complete Improve Tollgate
Develop S*P3s1 Training
Plan $ Process Controls Implement Sol"tion and*ngoing ProcessMeas"rements
Con#irm Attainment o# Project'oals
Identi#) Project Replication*pport"nities
Training Complete Control Tollgate Transition Project to Process
*wner
Project Charter Voice o# the C"stomer and
,ano Anal)sis SIP*C Map Project Val"ation7R*IC
Anal)sis Tools RACI and /"ad Charts
Sta.eholder Anal)sis Comm"nication Plan +##ective Meeting Tools In8"ir) and Advocac) S.ills Time Lines1 Milestones1
and 'antt Charting Pareto Anal)sis
Val"e Stream Mapping Process C)cle
+##icienc)7Little3s Law *perational De#initions Data Collection Plan Statistical Sampling Meas"rement S)stem
Anal)sis 4MSA5 'age R$R ,appa St"dies Control Charts Spaghetti Diagrams istograms 9ormalit) Test Process Capa&ilit) Anal)sis
Process Constraint ID andTa.t Time Anal)sis
Ca"se $ +##ect Anal)sis (M+A )pothesis Tests7Con#:
Intervals Simple $ M"ltiple Regression
A9*VA Components o# Variation Con8"ering Prod"ct and
Process Complexit) /"e"ing Theor)
Replenishment P"ll7,an&an Stoc.ing Strateg) Process (low Improvement Process %alancing Anal)tical %atch Si-ing Total Prod"ctive Maintenance Design o# +xperiments 4D*+5
Sol"tion Selection Matrix Piloting and Sim"lation 0or. Control S)stem Set"p red"ction P"gh Matrix P"ll S)stem
Mista.e!Proo#ing7;ero De#ects
Standard *peratingProced"res 4S*P3s5
Process Control Plans Vis"al Process Control Tools M'PP
Statistical Process Controls4SPC5 Sol"tion Replication Vis"al 0or.place Metrics Project Transition Model Team (eed&ac. Session
Val"e Stream Map (low
Identi#) ,e) Inp"t1 Processand *"tp"t Metrics Develop *perational
De#initions Develop Data Collection Plan Validate Meas"rement
S)stem Collect %aseline Data Determine Process Capa&ilit) Complete Meas"re Tollgate
Defne Measure
Analyze
Improve
Control
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Anal)-e *verview
Root ca"se=
+##ect Root ca"se=+##ect
Root ca"se=+##ect
Val"e Add Anal)sis *ne!0a) A9*VA
Two!0a) A9*VA Pareto Plots Simple Linear Regression M"ltiple Regression Test #or +8"al Variance Scatter Plots
C$+ Matrix Complexit)
Ca"se $ +##ect Diagram ,ai-en7/"ic. 0ins (M+A Control7Impact Chart T!Test *ther
International Standards #or Lean Six
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Hypothesis Tests Value-Add Analysis
Tools UsedRoot Cause / Effect
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To!%e Process Map
Places in"ormation into !R
E#IT data$ase
%tilize we$ tool to
su$mit a delete re&uestto vendor
Access data$ase
daily
'elete account
reate )ork
Re&uest
Avg* ycle
time + ,
days
Avg* ycle
time + -day
Avg* ycle
time + -
day
Avg* ycle
time + -day
Avg* ycle
time + -
day
lient
ontact
lient !R
Admin
lient Mgr
.T
Admin
Email
/endor
Admin closes work re&uest and
manager noti"ied
.oti"y !R o"
employee e0it date
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/"ic. 0in Doc"mentationTemplate
-* Root ause1 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
2* 3$vious Solution1 444444444444444444444444444444444444444444
5* 6ow or .o ost1 444444444444444444444444444444444444444444
7* 6ow Risk1 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
8* Implementation Plan1 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
9* Stake:older (s Approval1 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Process 9ame= @@@@@@@@@@@@@@@@@@ Process Lead= @@@@@@@@@@@@@@@@@@@ Process *wner= @@@@@@@@@@@@@@@@@@@@@@ Start Date= @@@@@@@@@@@@@@
Process Area= @@@@@@@@@@@@@@@@@@@@@@@@ Stop Date= @@@@@@@@@@@@@@
%ene#its= @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
6s ?!Step Set"p Red"ction Inventor) Red"ction MSA Improvements Price red"ctions Red"ced D*09TIM+
49VA steps or wor.5 P"ll S)stem ,ai-en events *ther
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(M+A
Ris. Anal)sis recommended actions 4,e) Spea.ing Points5 Rating Index
Total C"rrent RP9 Ris.
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Val"e Stream Map 4VSM5("t"re State
InformationFlow
ustomer Supplier
- 2 -
So"rces o# Val"e B
B
B
B
B
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%"siness Impact
State #inancial impact o# #"t"re project leverage opport"nities Separate hard or T)pe EF #rom so#t T)pe < or >F dollars
Annual Estimate Replicated Estimate
Revenue
Enhancement
• Type 1: ?
• Type 2: ?
• Type 3: ?
• Type 1: ?
• Type 2: ?
• Type 3: ?
Expenses
Reduction
• Type 1: ?
• Type 2: ?
• Type 3: ?
• Type 1: ?
• Type 2: ?
• Type 3: ?
Loss Reduction • Type 1: ?• Type 2: ?
• Type 3: ?
• Type 1: ?
• Type 2: ?
• Type 3: ?
Cost Avoidance • Type 1: ?• Type 2: ?
• Type 3: ?
• Type 1: ?• Type 2: ?
• Type 3: ?
Total Savings • Type 1: ?• Type 2: ?
• Type 3: ?
• Type 1: ?
• Type 2: ?
• Type 3: ?
GInternational Standards #or Lean Six
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%"siness Impact Details
T)pe E= Descri&e the chain o# ca"salit) that shows how )o" determined the T)pe E savings: 4tell the stor) withca"seHe##ect relationships1 on how the proposed change sho"ld create the desired #inancial res"lt 4savings5 in)o"r project 5
Show the #inancial calc"lation savings and ass"mptions "sed: Ass"mption E 4i:e: so"rce o# data1 clear *perational De#initionsB5
Ass"mption < 4i:e: ho"rl) rate J incremental &ene#it cost J travel5
T)pe
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C"rrent Stat"s
,e) actionscompleted
Iss"es
Lessons learned
Comm"nication1team &"ilding1organi-ationalactivities
EInternational Standards #or Lean Six
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9ext Steps
,e) actions Planned Lean Six Sigma Tool "se
/"estions to answer %arrier7ris. mitigation activities
EEInternational Standards #or Lean Six
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ow the sol"tion was determined=
• 0hat was the sol"tion selection tool "sedB• 0hat project management tools were "sedB
• Cost7&ene#it anal)sisB
• Incl"de an) other tools or methods "sed
E: B
: B
?: B
6: B
Improve S"mmar)
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Solution Selection riteria Pilot and Implementation Plan
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Sign *##
I conc"r that the Improve phase was s"ccess#"ll) completed onMM7DD7NNNN
I conc"r the project is read) to proceed to next phase= Anal)-e
Enter Name HereDeplo)ment Championnter Name Here
inancial Representative
nter Name Herereen %elt7%lac. %elt
Enter NameHereMaster %lac. %elt
Enter Name HereSponsor 7 Process *wner
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Tollgate ReviewsBackup Slides
'o (or w ar d
0ai t ! 'o %ac.
a l t ! o l d
D
M
A
I
C
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Project Charter
Pro&lem= Descri&e pro&lem in non!technical terms Statement sho"ld explain wh) project is importantO wh)
wor.ing on it is a priorit)'oal= 'oals comm"nicate &e#oreF and a#terF conditions
Shi#t mean1 variance1 or &othB Sho"ld impact cost1 time1 8"alit) dimensions
+xpress goals "sing SMART criteria
Speci#ic1 Meas"ra&le1 Attaina&le1 Reso"rceRe8"irements1 Time %o"ndaries +xplain leverage and strategic implications 4i# an)5
Problem/Goal tatement
Toll!ate Re"ie# chedule
$inancial %mpact
Team
State #inancial impact o# project +xpenses Investments 4inventor)1 capital1 A7R5 Reven"es
Separate hardF #rom so#tF dollars State #inancial impact o# leverage opport"nities 4#"t"re
projects5
P+S 9ame Project +xec"tive Sponsor 4 i# di##erent #rom PS5 PS 9ame Project Sponsor7Process *wner DC 9ame Deplo)ment Champion '%7%% 9ame 'reen %elt7%lac. %elt M%% 9ame Master %lac. %elt
Core Team Role Contri&: LSS Training Team Mem&er E SM+ QQ N% Team Mem&er < TMQQ '% Team Mem&er > SM+ QQ PS+xtended Team Team Mem&er E %(M QQ 9ot Trained Team Mem&er < IT QQ 9ot Trained
Review high!level sched"le milestones here= Phase Completions Tollgate Reviews
Tollgate Sc:eduled Revised omplete
De#ine= QQ7QQ7QQ ! QQ7QQ7QQMeas"re= QQ7QQ7QQ QQ7QQ7QQ QQ7QQ7QQ
Anal)-e= QQ7QQ7QQ QQ7QQ7QQ QQ7QQ7QQImprove= QQ7QQ7QQ QQ7QQ7QQ QQ7QQ7QQControl= QQ7QQ7QQ QQ7QQ7QQ QQ7QQ7QQ
International Standards #or Lean Six
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Meas"re *verview
T;1 B
%nit 4d5 or Mean 4c5= B
'e"ect 4d5 or St* 'ev* 4c5= B
PE
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Anal)-eTollgate Chec.list
Has the team examined the process and identified potential bottlenecks,
disconnects and redundancies that could contribute to the problem statement?
Has the team analyzed data about the process and its performance to help stratify
the problem, understand reasons for variation in the process, and generate
hypothesis as to the root causes of the current process performance?
Has an evaluation been done to determine whether the problem can be solved
without a fundamental recreation of the process? Has the decision been
confirmed with the Project Sponsor?
Has the team investigated and validated or devalidated! the root cause
hypotheses generated earlier, to gain confidence that the "vital few# root causes
have been uncovered?
$oes the team understand why the problem the %uality, &ycle 'ime or &ost
(fficiency issue identified in the Problem Statement! is being seen?
Has the team been able to identify any additional )%uick *ins+?
Have learnings todate re-uired modification of the Project &harter? .f so, havethese changes been approved by the Project Sponsor and the /ey Stakeholders?
Have any new risks to project success been identified, added to the 0isk
1itigation Plan, and a mitigation strategy put in place?
TollgateReview
TollgateReview
S t o p
Deliverables: List of otential Root causes
rioriti!ed List of "alidatedRoot #auses
$dditional %&uick 'ins() ifapplicable
Re*ned #+arter) as necessar,
-pdated Risk .itigation lan
Delivera&les ploaded to CentralStorage Location or Deplo)mentManagement S)stem
as the team identi#ied the .e) #actors 4critical Q3s5 that have the &iggest impact on
process per#ormanceB ave the) validated the root ca"sesBEInternational Standards #or Lean Six
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ImproveTollgate Chec.list
TollgateReview
TollgateReview
S t o p
Deliverables: rioriti!ed List of Solutions
%To/Be( "alue Stream.ap0s1
ilot lan 2 Results
$pproved Solution andDetailed 3mplementation
lan
$dditional %&uick 'ins() ifapplicable
Re*ned #+arter) asnecessar,
-pdated Risk .itigationlan
Delivera&les ploaded toCentral Storage Location orDeplo)ment ManagementS)stem
*hat techni-ues were used to generate ideas for potential solutions?
*hat narrowing and screening techni-ues were used to further develop and -ualify potential solutions?
*hat evaluation criteria were used to select a recommended solution? $o proposed solutions address all the identified root causes, at least the most critical? *ere the solutions verified with the Project Sponsor and Stakeholders? Has an
approval been received to implement? *as a pilot run to test the solution? *hat was learned? *hat modifications made?
Has the team seen evidence that the root causes of the initial problems have beenaddressed during the pilot? *hat are the expected benefits? Has the team considered potential problems and unintended conse-uences 21(3! of
the solution and developed preventive and contingency actions to address them? Has the proposed solution been documented, including process participants, job
descriptions and if applicable, their estimated time commitment to support the process? Has the team developed an implementation plan? *hat is the status? Have changes been communicated to all the appropriate people?
Has the team been able to identify any additional )%uick *ins+? Have )learning4s+ todate re-uired modification of the Project &harter? .f so, have
these changes been approved by the Project Sponsor and the /ey Stakeholders? Have any new risks to project success been identified and added to the 0isk 1itigation
Plan?
as the team developed improvement sol"tions #or the critical Q3s1 piloted the sol"tion
and veri#ied that the sol"tion will solve the pro&lemBEGInternational Standards #or Lean Six
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ControlTollgate Chec.list
Has the team prepared all the essential documentation for the improved process,including revised5new Standard 6perating Procedures S6P+s!, a training plan and a
process control system?
Has the necessary training for process owners5operators been performed?
Have the right measures been selected, and documented as part of the Process&ontrol System, to monitor performance of the process and the continuedeffectiveness of the solution? Has the metrics briefing plan5schedule beendocumented? *ho owns the measures? Has the Process 6wner+s job description
been updated to reflect the new responsibilities? *hat happens if minimum performance is not achieved?
Has the solution been effectively implemented? Has the team compiled results dataconfirming that the solution has achieved the goals defined in the Project &harter?
Has the 7enefits 0ealization Schedule been verified by the 2inancial0epresentative?
Has the process been transitioned to the Process 6wner, to take over responsibilityfor managing continuing operations? $o they concur with the control plan?
Has a final Storyboard documenting the project work been developed?
Has the team forwarded other issues5opportunities, which were not able to beaddressed, to senior management?
Have "lessons learned# been captured?
Have replication opportunities been identified and communicated?
Has the hard work and successful efforts of our team been celebrated?
TollgateReview
TollgateReview
S t o p
Deliverables: S45s
Training lan
rocess #ontrol S,stem
Bene*ts Reali!ationSc+edule) validated b,6inancial Representative
"alidated Solution
Replication7 Standardi!ationlan
Lessons Learned
Transitioned ro8ect
ro8ect Risk erformance
Delivera&les ploaded toCentral Storage Location orDeplo)ment ManagementS)stem
as the team implemented the sol"tion1 and a control plan to ins"re the process is
ro&"st to changeBEInternational Standards #or Lean Six
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250
200
150
100
50
0
100%
80%
60%
40%
20%
0%
Root Causes
#1 #2 #3 #4
+val"ating Sol"tions Against Criteria 4*ptional5
E0ample1 Independent Solutions
Sol"tion A a > red"ction in de#ects:
4Ass"mes no interaction e##ects o# the sol"tions5
*riginal goal is a 6 red"ction:
Solutions
% Contribution of Root Cause to Process Deficiency
Root Cause #1
40%
Root Cause #2
25%
Root Cause #3
20%
Root Cause #4
10%
Solution A 80%
Solution B 20% 80%
Solution C 30% 100%
Solution D
Solution E 20% 5%
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Design o# +xperiments4D*+5
Res"lts 4*ptional5
The n"m&er o# Employees is the &iggestdriver #or Mean Time Late
9"m&er o# Employees is the onl) signi#icant#actor #or Mean = Time 6ate
Pareto Chart #orMean Time Late
+mplo)ee is the onl) statisticall) signi#icant #actor #orMean &esides the constant term: All other main e##ects$
Nmean !
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P"gh 4Selection5 Matrix4*ptional5
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%ene#it!+##ort Matrix4*ptional5
Effort
>ene"it
ighLow Med
i g h
L o w
M e d
ighLow Med
i g h
L o w
M e d
-5
9
-8
- ?
5
-2
@
7
-
-72--
8
-,
-9
ighl) Desira&le *pport"nitiesProjects in "pper le#t are the mostdesira&le projects:
Potentiall) Desira&le *pport"nitiesProjects in the "pper right are potentiall)desira&le1 &"t "s"all) re8"ire more
anal)sis to ens"re good decision ma.ing:
Potential /"ic. itsFPossi&ilit) #or ,ai-en event or small '%project
Least Desira&le *pport"nitiesProjects in the lower right are the leastdesira&le:
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Sta.eholder Anal)sis4*ptional5
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In#l"ence Strateg)4*ptional5
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Meas"rement S)stems Anal)sis 4MSA5 4*ptional5
Meas"rement s)stem isaccepta&le with the Total Contri&"tion UE
P e r c e n t
art/to/artReprodRepeatAage R2R
=;
;
S a
;C;; L#LE;
Part
9;HIF
erator
>G
Components of "ariation
R C#art $y !perator
%$ar C#art $y !perator
Response $y Part
Response $y !perator
!perator & Part Interaction
'ae RR (A!"A) for ResponseGa!e R&R
'Contributionource VarComp (of VarComp)
Total Gage R&R 000158!6 3"0
Reeata$ilit 0000556" 12!
Reo'u(i$ilit 00010330 240
)eato 00003418 0"!
)eato*+at 00006!12 161
+at,To,+at 0041424" !630
Total -aiation 00430143 10000
Stu' -a %Stu' -a
Sou(e St'De. /SD /6 * SD /%S-
Total Gage R&R 03!8"0 023!22 1!22
Reeata$ilit 00235!4 014156 1138
Reo'u(i$ilit 0032140 01!284 1550
)eato 0018488 0110!3 8!1
)eato*+at 00262!0 015""4 1268
+at,To,+at 0203531 122118 !813
Total -aiation 020"3!! 12443! 10000
u$e o Distin(t Categoies "
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%in E %in <
P"ll S)stem4*ptional5
%in E%in < %in E %in < %in E %in <
%in E %in E %in < %in E
%in <
%in E %in <%in E %in <
%in E %in E: Alwa)s p"ll stoc. #rom &in with 'R++9 card i# it
is there:
: The cards are attached to magnetic strip la&els4#or ease o# movement #or resi-ing5:
%in E%in E
%in <
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Set"p Red"ction4*ptional5
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PDCA4*ptional5
Plan= B
B
Do=
B
B Chec.=
B
B
Act=
B
B
B
B
B
B
Plan
'o
:eck
Act
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6
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6s4*ptional5
Sort B B
Set *rder B B
Shine B B
Standardi-e B
BS"stain B B
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,ai-en4*ptional5
T)pical ,ai-en 0ee.l) Sched"le
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% h . A l i
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%enchmar. Anal)sis4*ptional5
%ased on the in#ormation a&ove1 what is the per#ormance o&jectiveB Red"ce de#ects &) Red"ce long!term DPM* #rom to : Improve short!term ; #rom to :
I# )o" do not &enchmar.1 per#ormance standards are &ased on= (or a process with ≤ > sigma level1 decrease de#ects &) Ex: (or a process with > sigma level1 decrease de#ects &) >
,e) %")ing (actor Anal)sis
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,e) %")ing (actor Anal)sis4*ptional5
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Pilot Plan
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Pilot Plan4*ptional5
*and+C#e,-*ot+C#e,Interace.est
• Sample #+eck/in Data entered in Hand-Chek device
• Sample Data Sets Transmitted to Hot-Chek S,stem J $ll Hotel 6loors) $ll Hotel Rooms
• #on*rmation Data Received from Hot-Chek toHand-Chek Device J $ll Hotel 6loors 2Rooms
• Data Set Entr, $ccurac,K >C< D.4
• Data Time K Sec• Data Transmission7
$ccurac, K >C< D.4
SB) plusHot-Chek tec+ rep
Start >79#omplete>7>
C#ec,+in"erifcation.est
• Sample Auest Data Entered in Hot/#+ek S,stem0variet, of room reuirements1
• %Auests( 0Hotel Emplo,ees1 'alked T+roug+#+eck/in rocess 0;@ re/Registered) 9;@Non/re/Registered1
• "olume Stress Test J Simulated $rrival G;Auests in a %Tour Bus(
• rocess .easurements recorded via 4bserver0see Design Scorecard1M %Auest( 4bservationsRecordedC
• Data Set Entr, $ccurac,K >C< D.4
• Data Set Entr, Time K Seconds
• Data Set Transmission7Reception $ccurac, K>C< D.4
• Design Scorecard ##Rs
SB) #+eck/in
StaO
Start >7#omplete
>7F
C#ec,+in"alidation.est
• G= Auests invited to ePperience +otel c+eck/in• Auests %pre/registered( wit+ t+eir room
reuirements in Hot-Chek s,stemC• Auests 'alked T+roug+ #+eck/in rocess 0;@
re/Registered) 9;@ Non/re/Registered1• rocess .easurements recorded via 4bserver
0see Design Scorecard1• Auests Debriefed 6ollowing EPperienceC
• Data Set Entr, $ccurac,
K >C< D.4• Data Set Entr, Time K
Seconds• Data Set Transmission7
Reception $ccurac, K>C< D.4
• Design Scorecard ##Rs
SB)
#+eck/inStaO
Start >79;
#omplete>79;
Sc:eduleTest TeamSuccess riteria'escriptionPilot Test
International Standards #or Lean Six
Enter Key Slide Take Away (Key Point !ere
>6
Veri#) Pilot Res"lts
-
8/17/2019 LSS Improve Tollgate Templates
36/41
Veri#) Pilot Res"lts4*ptional5
Pilot *&servations= E5 Data Reception 0ea. H E
-
8/17/2019 LSS Improve Tollgate Templates
37/41
S"mmari-ing PilotConcl"sions 4*ptional5
*nce all the pilot data has &een collected and the res"lts veri#ied1 the team candetermine the next steps toward sol"tion implementation: *nl) a#ter an o&jective andcomprehensive assessment o# the pilot can responsi&le next stepF decisions &emade:
Some 8"estions a team sho"ld as. "pon the completion o# a pilot to help g"ide themtoward identi#ication o# the proper next steps are=
Did pilot have anticipated res"ltsB 0as the plan #or cond"cting the pilot e##ectiveB
0hat improvements can we ma.e to the sol"tionB
Can the sol"tion &e implemented as!isFB Sho"ld it &eB
Can the sol"tion remain in place at the pilot locationB
0hat lessons learned and &est practices can we appl) d"ring sol"tion implementationB
Did the sol"tion achieve the re8"ired design goalsB
International Standards #or Lean Six
Enter Key Slide Take Away (Key Point !ere
>
,ai-en
-
8/17/2019 LSS Improve Tollgate Templates
38/41
,ai-en Action 0or.o"t 4*ptional5
Planning Execution Before
Graphical Analysis AfterRoot Causes / Quick Wins
Root ca"se=
/"ic. 0in E
Root ca"se=
/"ic. 0in <
Root ca"se=
/"ic. 0in >
B
B
B
B
B
B
B
B
B
B
B
B
B B
B
B
B
B B
B
B
B
B
B
B
International Standards #or Lean Six
Enter Key Slide Take Away (Key Point !ere
>G
Technical Political C"lt"ral
-
8/17/2019 LSS Improve Tollgate Templates
39/41
Technical!Political!C"lt"ralTPC Anal)sis 4*ptional5
International Standards #or Lean Six
Enter Key Slide Take Away (Key Point !ere
>
M"lti 'enerational Project
-
8/17/2019 LSS Improve Tollgate Templates
40/41
M"lti!'enerational ProjectPlan 4*ptional5
International Standards #or Lean Six
Enter Key Slide Take Away (Key Point !ere
?
Cost7%ene#it Anal)sis
-
8/17/2019 LSS Improve Tollgate Templates
41/41
Cost7%ene#it Anal)sis4*ptional5
Identi#) the vario"s sol"tion options Descri&e the T)pe E sol"tion W gained #rom the expected process
improvement Calc"late the total cost o# ownership to #"ll) implement the sol"tion
Enter Key Slide Take Away (Key Point !ere