Transcript
Page 1: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

Mailer Rating National Deployment

Introduction

Page 2: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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FASTFAST Agenda

Mailer Rating Overview

Mailer Reminders

Mailer Rating Resources

Page 3: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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Mailer Rating Goals & Overview

• FAST Mailer Rating offers the most efficient drop shipment customers a greater opportunity to schedule appointments

• Mailer Rating encourages higher standards of performance by the mailer community when providing information for incoming shipments at a USPS facility

Page 4: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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FASTFAST Mailer Rating Process Flow

• Appointments are given individual scores to rate accurate appointment scheduling data. An appointment may not be scored until it is considered finalized.

• Appointments are considered finalized at 12 Days (288 hours) past the scheduled appointment time.

• Appointment rating scores are used when calculating corporate rating.

• Ratings and Tier placement take effect 4 weeks from the appointment date.

Appointments are Locked Down

12 Days

Appointments are RatedDay 12

Corporate Rating is Calculated

Day 13Appointment Date

Rating is Effective 4 weeks from

Appointment Date

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FASTFAST Example - Mailer Rating Timeline

Corporate Rating is calculated on August 16th and tiers will be designated based on appointment data from July 7th to August 3rd.

On August 18th FAST allocates appointment slots according to tier availability for appointments scheduled for September 1st onward.

Appointment availability for September 1st onward will be based on tier.

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FASTFAST Mailer Rating Review

Submission Method/Content Detail ( 20 Pts)+

On-Time Accuracy ( 40 Pts)+

Content Accuracy ( 40 Pts)+

Pre-Notification & Irregularity Deductions (10 pts)

_____________________________

Appointment Score

90 & up Tier 180 - 89 Tier 270-79 Tier 3

69 & below Tier 4

USPS Tier Score Range

Schedulers who are placed in Tier 1 will have greater availability to slots when scheduling appointments than schedulers placed in Tiers 2-4.

Mailer ratings can have a great effect on future drop shipments and mailer logistics.

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FASTFAST Tier Percentage and Slot Allocation Functionality

Slot allocation will always award the first slot to tier 4 Remaining slots distributed based on tier percentage and the “trickle

down” effect starting with Tier 1 Additionally, if the distribution equals 0.6 of a full slot or greater, a full slot

will be allocated to tiers 1, 2 and 3 The remaining slots will be assigned to tier 4 if not utilized in other tiers Partial Slots will carry over to the next available tier:

– If distribution < 0.6

– If a fractional slots remain after allocation (e.g. 0.2 slots will be carried to tier 2 if 1.2 slots are allocated to a tier 1 based on tier percentage)

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FASTFAST

ANY FACILITY (ABC)

Example - Slot Allocation Conversion

Percentage of Total Appointments Scheduled for

Each Tier

Number of Pallet Slots per Hour

Current Functionality 6 Slots At 8 PM

TIER 1 10% 0 slot

TIER 2 5% 1 slot

TIER 3 25% 1 slot

TIER 4 60% 4 slots

Current functionality with 6 Pallet Appointments at 8 PM

First Slot awarded to Tier 4 with 5 Slots Calculated by Tier Percentage

Tier 1: 5 X .10 = .50 (0 slot rounded down) Tier 2: (5 X .05) + .5 = .75 (1 slot rounded up) Tier 3: (5 X .25) = 1.25 (1 slot rounded down) Tier 4: (5 X .60) + .25 = 3.25 (1 slot awarded + 3

slots remaining = 4 slots)

Page 9: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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FASTFAST Agenda

Mailer Reminders

Mailer Rating Resources

Mailer Rating Overview

Page 10: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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FASTFAST

Mailer Checklist Ensure all drop shipments have an appointment in FAST Ensure the appointment number is on all PS Forms 8125 If a shipment arrives without an appointment number, a Scheduler ID

must be provided. Drivers will be asked to contact the Dispatcher or Scheduler in order to furnish this information

If you are an LTL carrier, or if you use an LTL carrier, you must work together to ensure you meet the requirement of one appointment per truck per stop.  Shipments arriving at postal facilities with multiple appointments reduce the opportunity for other schedulers to book appointments.  All multiple appointments will be rated zero for the entire appointment

Mailer Reminders

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FASTFAST

Mailer Checklist Monitor your Recurring Appointment Performance Report regularly Review all PS Forms 8125 returned from your drivers Schedule accurate content for appointments and update as needed Cancel appointments with more than 12 hours notice Arrive on time for all appointments Monitor your Closeout Data Report and follow-up on discrepancies;

contact facility as soon as possible

Mailer Reminders (continued)

Page 12: Mailer Rating National Deployment Introduction. FAST 2 Agenda Mailer Rating Overview Mailer Reminders Mailer Rating Resources

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FASTFAST Agenda

Mailer Rating Overview

Mailer Reminders

Mailer Rating Resources

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FASTFAST Mailer Rating Resources

FAST Training & Job Aids

• Available on the Customer website at https://fast.usps.com

• Pre-login users can click on Resources > Reference Documents to: Download updated Customer Web-Based Training (Module 7) View FAST Job Aids View FAST User Guide View, link to or download Publication 804, Drop Shipment Procedures for Destination

Entry, Domestic Mail Manual, and all PS Forms

Mailer Rating Reports

• Users can access the following Mailer Rating reports: Appointment Rating Analysis Report Corporate Rating Report Recurring Appointment Performance Report Slot Availability Report

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FASTFAST Mailer Rating Resources (continued)

• Please direct Mailer Rating operational issues to FAST Operations at [email protected].

• Please direct Mailer Rating functionality questions to [email protected].


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