Download - Making complaints and responding to them
![Page 1: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/1.jpg)
Making complaints and responding to them
Phrase Bank
Developed by Alina Dashkewitz
![Page 2: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/2.jpg)
What phrases to you use when you need to make a complaint in English?
setiathome.berkeley.edu
![Page 3: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/3.jpg)
I'm sorry to have to say this but...
I have a complaint to make...
Sorry, to bother you, but …
www.amazon.com
![Page 4: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/4.jpg)
I am angry about …
I am not happy about...
![Page 5: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/5.jpg)
To be honest, I am fed up with…
I have had enough! I am sick and tired of …
perfumeshrine.blogspot.commisadventuresofmrsb.com
![Page 6: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/6.jpg)
This is not what I have expected.
I am afraid there is a slight problem with…
![Page 7: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/7.jpg)
Maybe you forgot to…
Excuse me if I am out of line, but…
I am sorry to say this, but …
![Page 8: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/8.jpg)
I am really sorry to hear it.
I see what you mean.
Responding to complaints
![Page 9: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/9.jpg)
I am sorry to say this, but …I feel your pain.
Responding to complaints
foreverneon.deviantart.com
![Page 10: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/10.jpg)
I am really sorry you have to go through all this trouble.
This will never occur/happen again.
cheezburger.com
Granting a complaint
![Page 11: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/11.jpg)
We will do our best not to do the same mistake again.
We will try to fix it as soon as possible.
entirelysubjective.com
![Page 12: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/12.jpg)
I am afraid that’s right.
We will look into it as soon as possible/right away.
www.keepcalm-o-matic.co.uk
![Page 13: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/13.jpg)
I am afraid, there is nothing/ there isn’t much we can do about it.
We are sorry but the food is just alright.
Refusing to grant a complaint
themetapicture.com
![Page 14: Making complaints and responding to them](https://reader035.vdocuments.net/reader035/viewer/2022062702/55499bf6b4c905fa728b4992/html5/thumbnails/14.jpg)