Download - MBA 713 - Chapter 05
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Chapter 5 - 1
Chapter 5
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Ethics and Social Responsibility in
International Business
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Chapter 5 - 2
Learning Objectives
• Describe the nature of ethics• Discuss ethics in international and cross-
cultural contexts• Identify the key elements in managing
ethical behavior across borders• Discuss social responsibility in cross-
cultural and international contexts
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Chapter 5 - 3
Learning Objectives
• Identify and summarize the basic areas of social responsibility
• Learn how organizations manage social responsibility across borders
• Identify and summarize key regulations governing international ethics and social responsibility
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Chapter 5 - 4
The Nature of Ethics
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Chapter 5 - 5
Ethics and Behavior
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Norms
Beliefs
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Chapter 5 - 6Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
General Observations
• Personal Beliefs
• Cultural Contexts
• Circumstances
• Ethical Values
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Chapter 5 - 7
Summary of Discussion
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Chapter 5 - 8
Ethics in Cross-Cultural and International
Contexts
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Chapter 5 - 9
How an Organization Treats Its Employees
Hiring Practices
Career Development
Compensation and Benefits
Workers’ Rights and Dignity
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Chapter 5 - 10
How Employees Treat the Organization
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• Conflict of Interest
• Confidentiality
• Honesty
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Chapter 5 - 11Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Customers
Stockholders
Dealers
Competitors
Suppliers
Labor Unions
Employees, the Organization, and Other
Economic Agents
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Chapter 5 - 12
Summary of Discussion
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Chapter 5 - 13
Managing Ethical Behavior Across Borders
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Chapter 5 - 14Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Guidelines and Codes
Written Guidelines
Codes of Ethics
Corporate Cultures
Organizational Practices
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Chapter 5 - 15Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
•Global Focus•Local Focus
Ethics Training
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Chapter 5 - 16Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Corporate Culture
Organizational Practices
Standards Behaviors
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Chapter 5 - 17
Summary of Discussion
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Chapter 5 - 18
Social Responsibility in Cross-Cultural and
International Contexts
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Chapter 5 - 19Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Social Responsibility
Global Stance vs. Local Markets
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Chapter 5 - 20
Summary of Discussion
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Chapter 5 - 21
Areas of Social Responsibility
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Chapter 5 - 22
Organizational Stakeholders
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•Customers
•Employees
•Investors
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Chapter 5 - 23
The Natural Environment
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Disposal of Waste Materials
Government Regulations
Corporate Efforts
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Chapter 5 - 24
General Social Welfare
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Making Charitable Contributions
Supporting the Arts and Museums
Funding Public Health and Education
Confronting Political and Social Issues
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Chapter 5 - 25
Summary of Discussion
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Chapter 5 - 26
Managing Social Responsibilities Across
Borders
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Chapter 5 - 27
Social Responsibility
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LeastResponsible
MostResponsible
ObstructionistStance
DefensiveStance
AccommodativeStance
ProactiveStance
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Chapter 5 - 28
Managing Compliance
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• Legal
• Ethical
• Philanthropic
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Chapter 5 - 29Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Informal Dimensions
• Leadership
• Corporate Culture
• Whistle-Blowing
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Chapter 5 - 30
Corporate Social Audit
• Specific Social Goals
• Resources Devoted to Goals
• Assessment of Goal Achievement
• Recommended Courses of Action
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Evaluating CSR Efforts
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Chapter 5 - 31
Summary of Discussion
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Chapter 5 - 32
Difficulties of Managing CSR Across Borders
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Chapter 5 - 33Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
CSR Policy Formation
•The State
•The Market
•Civil Society
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Chapter 5 - 34Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
• Anglo Saxon• Asian Way• European
Behaviors in Three Regions of the World
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Chapter 5 - 35
Summary of Discussion
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Chapter 5 - 36
Regulating International Ethics and Social
Responsibility
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Chapter 5 - 37
International Regulations
• The Foreign Corrupt Practices Act
• The Bribery Act
• The Alien Tort Claims Act
• The Anti-Bribery Convention of the Organization for Economic Cooperation and Development
• The International Labor Organization
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Chapter 5 - 38
Summary of Discussion
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Chapter 5 - 39
Chapter 5
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Ethics and Social Responsibility in
International Business
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Chapter 5 - 40Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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