Download - Mental Models
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Slumber Pillow
Dream Night
Bed Blanket
Quiet Pajamas
Nap Snooze
Look at the words in the box.
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Now write down on a piece of paper as many of the words in the box that you can remember.
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Our minds tend to categorize things and then squeeze what we see into our categories.
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Triangles
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Triangles
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Circles
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Circles
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Our categories begin to organize themselves into systems.
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Our categories begin to organize themselves into systems.
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Our systems begin to organize themselves into ideologies.
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Goodness
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Wealth
Goodness
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Wealth
Goodness How these two are connected
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Learning at the level of our mental models is categorically different from everyday learning.
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Problem
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Problem
Cause
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Problem
Cause
Solution
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Problem
Cause
Solution
Implement
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Problem
Cause
Solution
Implement
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Problem
Cause
Solution
Implement
Assumptions
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Problem
Cause
Solution
Implement
Assumptions
Priorities
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Problem
Cause
Solution
Implement
Assumptions
Priorities
Categories
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• Teach your staff to recognize their own mental maps.
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• Teach your staff to recognize their own mental maps.
• Develop a culture of psychological safety where people feel free to expose their mental maps.
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• Teach your staff to recognize their own mental maps.
• Develop a culture of psychological safety where people feel free to expose their mental maps.
• As a leader, be willing to set the example.
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“Get your model out there where it can be shot at. Invite others to challenge your assumptions and add their own. Instead of becoming a champion for one possible explanation or hypothesis or model, collect as many as possible.” Donella Meadows, "Dancing With Systems: What to Do When Systems Resist Change," 2001; available from http://www.wholeearthmag.com/ArticleBin/447.html
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Sources
Denzau, A. T. and North, D. C. (September 8, 1993). Shared mental models: Ideologies & institutions. Washington University: Center for the Study of Political Economy. Accessed September 23, 2006 from http://129.3.20.41/eps/eh/papers/9309/9309003.pdf
Pfeffer, J. (2005) Changing mental models: HR's most important task. Human Resource Management 44(2), 123-128. Retrieved September 24, 2006, from Wiley InterScience
Richards, D. (2001) Coordination & shared mental models. Journal of Political Science 45(2), 259-276. Retrieved October 4, 2006, from Academic Search Premier, EBSCOhost
Senge, P. M. (2006). The fifth discipline: The art & practice of the learning organization (Revised ed.). New York: Currency/Doubleday. (Original work published 1996).
Argyris, C. & Schön, D. A. (1996). Organizational learning II: Theory, method, & practice.
Reading, MA: Addison-Wesley.
Kim, D. H. (1993) The link between individual & organizational learning. Sloan Management Review 35(1), 37-50. Retrieved August 10, 2006, from ABI/Inform Global