Transcript
Page 1: Mother's Day Insights for Australian Digital Marketers

Speaker Name

Celebrating modern mumsMother’s Day 2017 insights for digital marketers Australia

Page 2: Mother's Day Insights for Australian Digital Marketers

The mother of all holidaysBecause Mother’s Day crosses all ethnic, religious, and cultural backgrounds, it’s a valuable opportunity for retailers.1

1.Association of National Advertisers, Consumers Pour on Mother’s Day Love for Record Spending, September 2015

2. McCrindle, Australian Mums Speak: Guidance on Gifts this Mother’s Day, May 2016

CELEBRATING MODERN MUMS

80%

of Australians plan to give their mum a gift2

Page 3: Mother's Day Insights for Australian Digital Marketers

Most popular giftsAustralians spoiled mum with something personal.2

8%Something she can wear: jewelry, clothes, etc.

10%Something for her: pampering, massage, spa treatments, etc.

10%Something for her home: flowers, décor, etc.

We can’t repay mum, but we try.

1. Australian Retailers Association via Sydney Morning Herlad, Mother's Day spending shows just how much Australians love their mums , May 2016

2. McCrindle, Australian Mums Speak: Guidance on Gifts this Mother’s Day, May 2016

Tip : Apply an Accelerated Budget for top-performing campaigns. The default standard budget leaves possible searches on the table.

$2B estimated total Australian spending on gifts in 20161

CELEBRATING MODERN MUMS

Page 4: Mother's Day Insights for Australian Digital Marketers

Be there for all mums.

Audience targeting with Bing is bigger than you think.

Search eye to eye with mum.

There’s never a better time to increase visibility.

Shop for mum.

There’s never a better time to increase conversions.

[Client] actions to take home

Actionable takeaways.

01. 02. 03. 04.

CELEBRATING MODERN MUMS

Agenda

Page 5: Mother's Day Insights for Australian Digital Marketers

Be there for all the mums in your lives.From mums to wives, step-mums to female relatives, and for female friends, as well as divorced and single-parent households.1

1. MediaPost, Consumers Pour on Mother's Day Love for Record Spending, April 28, 2015.

Page 6: Mother's Day Insights for Australian Digital Marketers

34% of retail searches related to Mother’s Day are made by those aged 35-49.

Females account for 70% of those searches throughout April

The everlasting bond with mumThinking of mum no matter our age.

Segment Mother’s Day audiences with Demographic Targeting by age and gender.

1. Retail search queries related to Mother’s Day, by age group & gender, AU, April & May, 2016.

BE THERE FOR ALL MUMS

Tip: Place a Bid Adjustment to increase the likelihood that your ad is displayed in a better position for customers who meet your targeting criteria.

Tip: Adjust Demographic Targeting using advanced campaign settings.

14% 21% 34% 25% 7%

18-24 25-34 35-49 50-64 65+

30% 70%

Males Females

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28%More likely to buy the

premium version of a product versus the Google audience

39%More likely to make

100,001 - 140,000 AUD versus the Google

audience

Who shops on Bing?

Bing is bigger than you think.BE THERE FOR ALL MUMS

1. GlobalWebIndex, Q4 2016 – AU only

16%More likely to use

search engines to find out about new brands, products or services versus the Google

audience

22%More likely to buy brands

they see advertised versus the Google audience

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The Bing Network packs value for retailers.Compared to Google, Bing Network users are more likely to…

1. GlobalWebIndex, Q4 2016 – AU only

BE THERE FOR ALL MUMS

Tip: On Google AdWords? Use Google Import to save time and reach more customers.

31% more likely to have purchased a gift for someone online in the past six months.

Buy a gift for someone

38% more likely to have purchased jewellery online in the past six

months.

Buy beauty products

60% more likely to have purchased fragrances online in the past six

months.

Buy fragrances

53% more likely to have purchased personal items

online in the past six months.

Buy personal items (watches, handbags,

etc.)

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Inspiration to

purchase

Searching for information

before purchase

Purchase Share information

through social or chat apps

Smartphone1 52% 19% 29% 9%

Tablet1 18% 37% 19% 7%

Desktop/ laptop 17% 54% 36% 11%

Don’t sweep other devices under the rug.

1. InMobi and YouGov, The Role of Mobile in the Path to Purchase of FMCG/Retail Products in Australia, June 2015

BE THERE FOR ALL MUMS

Tip: Use Device Targeting to reach mobile customers.

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1.8X*2.2X

Notable Mother’s Day search daysUse Day and Time Targeting to show ads at peak times or days.

BE THERE FOR ALL MUMS

• Shoppers are in research mode during April, PC/tablet browsing tends to happen during the work week.

• Two weeks before Mother’s day is a sprint in searches across all devices.

Searches by devicePC/tabletMobile

• Last week before Mother’s day brings strong searches on PC/Table

• Mobile captures last minute shoppers towards the end of the week

Mother’s Day2 weeks 1 week3 weeks4 weeks5 weeks

April 2017M Tu W T

hF S

aSu

3 4 5 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 30

Predicted top search dates1

May 2017M Tu W Th F Sa Su

1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 2122 23 24 25 26 27 28Top PC/Tablet search days Top mobile search days

• Indicates % growth

compared to Apr 1st

search volume

1. Microsoft internal data, search volume in selected categories related to Mother’s Day – all devices, AU, April – May, 2016. .

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Search eye to eye with mumThere’s never been a better time to increase visibility.

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Last-minute shoppers turn to mobile for researching gift ideas

1. Microsoft internal data, search volume in selected categories related to Mother’s Day – all devices, AU, April 1, 2016 – May 15, 2016. .

BE THERE FOR ALL MUMS

Tip: Speaking of devices, use App Extensions to highlight your app link in your search ads.

Mobile is a lower-cost, higher-CTR alternative to reach Mother’s Day searchers.1/

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Mother’s day search volume by device

PC/tabletMobile

Mobile search share 45%(Apr 29-May 1)

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1. Microsoft internal data, search volume in selected categories related to Mother’s Day – all devices, AU, April 1, 2016 – May 15, 2016. .

BE THERE FOR ALL MUMS

1. mother's day gift ideas

2. mother's day3. mother's day

handbags4. flower5. mother's day cards6. mother's day

gardening7. mother's day gifts8. watch9. Jewellery10. online shopping

Top Mother’s Day searched terms

1. mother's day gift ideas2. mother's day handbags3. mother's day gardening4. mother’s day jewellery5. mother's day clothing6. flowers7. mother’s day greeting

cards8. mother’s day shoes9. mother’s day tech gifts10. mother’s day spa and

massage

PC/Tablet Mobile

“+mother’s day” is the must-have keyword

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Handbag and accessoriesPC/Tablet searches happen during week days, and demand picks up a week before Mother’s Day

SEARCH EYE TO EYE WITH MUM

Accessories search volume by devicePC/tabletMobile

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1. mother's day handbags

2. sunglasses3. hat4. hats5. cap6. bags7. scarf8. bag9. tote10. scarves

Handbag and accessories top non-branded searched terms – all devices

1. Microsoft internal data, search volume and top search queries in “ “Apparel & Accessories” category – all devices, AU, April 1, 2016 – May 15,2016.

Tip: Apply incremental bids using Advanced Targeting to target weekdays for PC/Tablet.

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SEARCH EYE TO EYE WITH MUM

PC/tabletMobile

Jewellery and watch top non-branded searched terms– all devices

Jewellery and watch search volume by device

Jewellery and watchPC/tablet searches peak toward Thur and Fri, with strong volume increase a few days before Mother’s day

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1. Microsoft internal data, search volume and top search queries in “ “Jewellery” category – all devices, AU, April 1, 2016 – May 15,2016.

Tip: Promote most searched products and leverage Ad Extensions to capture potential conversions.

1. mother's day jewellery

2. watch3. jewellery4. silver chain5. watches6. diamond7. engagement rings8. jewellery stores9. birthstones10. diamonds

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SEARCH EYE TO EYE WITH MUM

PC/tabletMobile

1. roses2. rose3. orchids4. pictures of flowers5. lily6. orchid7. sunflower8. tulips9. tulip10. images of flowers11. lilies12.protea13.bouquet14.flower pictures15. lisianthus16.gerbera17.flowers pictures18.carnations19. ranunculus20.pink peonies

Flowers top searched terms– all devices

Flower search volume by device

FlowersRoses rule Mother’s Day flowers, searchers are 152% more likely to search for roses than orchids

1. Microsoft internal data, search volume and top search queries in “Flower Arrangement” category – all devices, AU, April 1, 2016 – May 15,2016.

Tip: Help increase click-through rates and direct searchers to specific pages for rose with Sitelink Extensions.

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Shop for mumThere’s never been a better time to increase conversions.

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2015 2016 2017

12.1

12.4

12.6

Online shopping is growing among Australians.

1. eMarketer, Digital Buyers Worldwide, by Country, 2015-2020, Aug 2016

SHOP FOR MUM

Digital buyers in Australia (in millions)1

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mum shopping hackIncrease convenience by taking shoppers

directly to product pages with Bing Shopping Campaigns.

SHOP FOR MUM

Tip: Already have a Google Shopping Campaign? Import it directly into your Bing Ads account.

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Remarketing in Paid Search

delivers your message to previous visitors when they

search on Bing and/or Yahoo.

 

Remarket 3x 1/3rd of respondents use positive

words to describe remarketing when seeing an ad three times.

However, if they saw the ad four or more times, it became intrusive.2

65% of marketers say it’s the most

effectivepay-per-click channel, second

only to text ads at 85% of marketers saying it’s most

effective.1

Visitor

Your website

User added to remarketing list

Visitor leaves Former visitor searches on Yahoo or Bing Your ad is served

User returns to your site

Don’t waste your visitors.Reconnect with visitors that leave your website

1. Hanapin Marketing, The State of PPC 2016-2017, September 26, 2016. 2. InSkin Media/RAPP: Retargeting report, October 2014.

SHOP FOR MUM

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Increase/decrease the bid amount.

Learn more with the Remarketing in Paid Search webcast.

Optimise your bids, ads and keywords to those who search on Bing with Bid Modifiers.

Place a Universal Event Tracking (UET) tag across your website.

1Create Remarketing in Paid Search lists, based on user activity or pages users have visited.

2Associate Remarketing in Paid Search lists to ad groups.

3 4

UET

Conversion tracking

Remarketing in Paid Search

Home page

Category of form pages

Shopping cart

Ad group 1

Ad group 2

Ad group 3

Increase bids for shopping cart abandoners.

Reduce bids for people that already have made a purchase.

Learning to launchGet started with Remarketing in Paid Search.

SHOP FOR MUM

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Bing Ads Mother’s Day to-do listBe there ahead of time. Review last season’s

campaigns for successes and lessons learned.

Set budgets to accommodate increases in traffic.

Upload Mother’s Day campaigns early.

Double-check to make sure all relevant accounts and campaigns are active.

Follow up on any rejected ads.

Add new, relevant and emerging keywords.

Optimise Bing Shopping Campaigns. Test different images of the

same product to determine which image performs best.

Given that Mother’s Day is a short seasonal event, refresh your product feed daily.

Go beyond the required attributes and populate your feed with as many recommended attributes as possible for each product offer.

Use the SKU column and unique identifiers to help differentiate product titles and descriptions that may only differ in size, color, etc. All unique identifiers should be consistent between data feeds.

Include specific brands, product types or individual products that align with your business goals.

Find approaches for a better ROI. Plan your campaigns for

April through May. Budget for PC/tablet and

mobile traffic. Plan your budgets for

periods of high CPC. Bid on your competitors –

and your own – brand terms.

Use long-tail brand terms. Optimise your keywords

and ads.

Optimise keywords, ads and bids. Leverage the right

combination of ad extensions.

Test ad copy variations. Set bids in anticipation of

increased competition during the seasonal peaks.

Apply bid boosting to take advantage of key audiences.

Set up Automated Rules to schedule and automate your top campaign management tasks on a weekly, or even daily, basis for invaluable time savings and efficiency gains.

Page 23: Mother's Day Insights for Australian Digital Marketers

Drive local store visits.• Location Extensions

Target unique audience segments.• Device Targeting• Demographic Targeting• Day and Time Targeting

Acquire new customers.• Remarketing in Paid Search• Universal Event Tracking• Bing Shopping Campaigns

Increase ad engagement.• Sitelink Extensions and

Enhanced Sitelinks

Improve ease of management.• Google Import• Bing Ads Editor for Mac• Bing Ads app for Andriod

and iOS

Increase mobile app engagement.• App Extensions• Mobile Device Targeting

Mother’s Day recipe for success

Use a mix of Bing Ads ingredients.

Sylvia Vasas
@Fidz: PLease confirm while all links have AU in the URL name, that they actually all work and exist because on occasion there is no equivalent AU URL.
Page 24: Mother's Day Insights for Australian Digital Marketers

It’s quick and easy to import your Google AdWords campaigns directly into Bing Ads with just a few Searches.Learn how to import your campaigns

Already advertising

on Google AdWords?

Page 26: Mother's Day Insights for Australian Digital Marketers

© 2017 Microsoft Corporation. All rights reserved.

Bing Network. Be there.

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© 2017 Microsoft Corporation. All rights reserved.


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