Transcript
Page 1: Motivating your team

Anwar Mohamed

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IndexDefinition of MotivationImportance of MotivationWhat Motivates PeopleRules For MotivatingStrategies For MotivationFour Main Drives

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Motivation“The art of getting people to do what you

want them to do because they want to do it”

“Motivation is fire that burns within” Dr Stephen Covey 1989, The 7 Habits of Highly Effective People.

“Motivation is the driving force by which we achieve our goals”

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Importance of MotivationMore productivityLess stressMore creativityHigher retention

rates

Fewer AbsencesBetter customer

serviceImproved qualityHigher morale

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The Need To Achieve…

External RewardSalaryWorking

ConditionsBenefitsEnvironment

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The Need To Achieve cont …

Internal RewardsAchievementResponsibilityRecognitionFeedbackCareer

Development

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Rules For MotivationLeadershipChallengesTeamworkCommunicationPlanning & Organising

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Strategies For MotivationPositive reinforcementEffective disciplineTreating people fairlySatisfying employees needsSetting SMARTSMART goalsBase rewards on job performanceTraining and development

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Four Main Drives

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“When dealing with people remember you are not dealing with creatures of logic but

creatures of emotion”Abraham Maslow


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