Download - MOVIE NIGHT
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MOVIE NIGHT
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Introduction: The Characters
Margaret Bob
Andrew
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The Proposal Movie Clip
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Overview Acting Politically and Gaining
Power Communicating Effectively
Scene 1Scene 2Scene 3Scene 4Margaret and Andrew’s Conversation in the OfficeMargaret Walking to her OfficeArgument Outside Bob’s OfficeConversation in Bob’s Office
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SCENE 1Margaret Walking to her Office
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Communication “Instant Message with Office”
Sender Encoding Message & Medium
Effective communication among employees
Channel Decoding Receiver(s) Feedback
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Communication Cont’d
Employees try to avoid Margaret as much as possible:○ Walk the other way○ Freeze up against wall○ No eye contact○ Pretend to be occupied on the phone
Communication
Apprehension
Margaret does not interact frequently with
these employees
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Legitimate Power
Legitimate Power
from their casual chatting with one
another… to working without hesitation
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SCENE 2Margaret and Andrew’s Conversation in the Office
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In Margaret’s Office… Power:
Expert Power – Frank and Oprah○ Indispensible
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In Margaret’s Office… Communication:
Face-to-face High Channel
Richness No
ambiguities
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Just Outside Margaret’s Office
IM Employee Rapid Response
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SCENE 3Conversation in Bob’s Office
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Display of PowerCoercive Power
Use Threats, Punishments,
Action
Assertive or Aggressive
Delivery
Margaret Fires Bob
Negative Effects on Performance and Satisfaction
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Message and Medium
Margaret delivers bad
news face-to-face.
Meeting in Bob’s office
Andrew is Margaret’s
“prop” during the firing
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Delivery Style Margaret
Assertive Commands
Attention
Bob Assertive Begins to get
defensive
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SCENE 4Argument Outside Bob’s Office
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Communication Assertive Aggressive Response Styles that Foster
Defensiveness
Assertive Aggressive
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Communication Cont’d Andrew is passive and stays away from
the argument
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Legitimate Power Power and influence against each other
Bob underestimates the attack from Margaret
Margaret out strengthens Bob
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Coercive Power Coercive Power
Threatens BobAll employees are afraid of Margaret
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Margaret and Bob: Pros and cons in the way they conducted
themselves in the workplace Andrew:
Transparent in the way he conducted himself
Conclusion…
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THE END