NA-series HMI Programmable Terminal
Practices Guide NJ/NX Troubleshooter For the Intermediate Level
NA5-15[]101[] NA5-12[]101[] NA5-9[]001[] NA5-7[]001[]
V420-E1-01
2
■ Introduction
This guide provides reference information for the use of NJ/NX troubleshooter. It does not provide
safety information.
Be sure to obtain the NA-series Programmable Terminal User's Manuals, read and understand the
safety points and other information required for use, and test sufficiently before actually using the
equipment.
3
Terms and Conditions Agreement
Warranty, Limitations of Liability
Warranties
Exclusive Warranty
Omron’s exclusive warranty is that the Products will be free from defects in materials and
workmanship for a period of twelve months from the date of sale by Omron (or such other period
expressed in writing by Omron). Omron disclaims all other warranties, express or implied.
Limitations
OMRON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED,
ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OF THE PRODUCTS. BUYER ACKNOWLEDGES THAT IT ALONE HAS
DETERMINED THAT THE PRODUCTS WILL SUITABLY MEET THE REQUIREMENTS OF
THEIR INTENDED USE.
Omron further disclaims all warranties and responsibility of any type for claims or expenses
based on infringement by the Products or otherwise of any intellectual property right.
Buyer Remedy
Omron’s sole obligation hereunder shall be, at Omron’s election, to (i) replace (in the form
originally shipped with Buyer responsible for labor charges for removal or replacement
thereof) the non-complying Product, (ii) repair the non-complying Product, or (iii) repay or
credit Buyer an amount equal to the purchase price of the non-complying Product; provided
that in no event shall Omron be responsible for warranty, repair, indemnity or any other
claims or expenses regarding the Products unless Omron’s analysis confirms that the
Products were properly handled, stored, installed and maintained and not subject to
contamination, abuse, misuse or inappropriate modification. Return of any Products by
Buyer must be approved in writing by Omron before shipment. Omron Companies shall not
be liable for the suitability or unsuitability or the results from the use of Products in
combination with any electrical or electronic components, circuits, system assemblies or any
other materials or substances or environments. Any advice, recommendations or
information given orally or in writing, are not to be construed as an amendment or addition to
the above warranty.
See http://www.omron.com/global/ or contact your Omron representative for published
information.
Limitation on Liability; Etc
OMRON COMPANIES SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCTS, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE OR STRICT
LIABILITY.
Further, in no event shall liability of Omron Companies exceed the individual price
oftheProduct on which liability is asserted.
4
Application Considerations
Suitability of Use
Omron Companies shall not be responsible for conformity with any standards, codes or
regulations which apply to the combination of the Product in the Buyer’s application or use
of the Product. At Buyer’s request, Omron will provide applicable third party certification
documents identifying ratings and limitations of use which apply to the Product. This
information by itself is not sufficient for a complete determination of the suitability of the
Product in combination with the end product, machine, system, or other application or use.
Buyer shall be solely responsible for determining appropriateness of the particular Product
with respect to Buyer’s application, product or system. Buyer shall take application
responsibility in all cases.
NEVER USE THE PRODUCT FOR AN APPLICATION INVOLVING SERIOUS RISK TO
LIFE OR PROPERTY WITHOUT ENSURING THAT THE SYSTEM AS A WHOLE HAS
BEEN DESIGNED TO ADDRESS THE RISKS, AND THAT THE OMRON PRODUCT(S) IS
PROPERLY RATED AND INSTALLED FOR THE INTENDED USE WITHIN THE OVERALL
EQUIPMENT OR SYSTEM.
Programmable Products
Omron Companies shall not be responsible for the user’s programming of a programmable
Product, or any consequence thereof.
Disclaimers
Performance Data
Data presented in Omron Company websites, catalogs and other materials is provided as a
guide for the user in determining suitability and does not constitute a warranty. It may
represent the result of Omron’s test conditions, and the user must correlate it to actual
application requirements. Actual performance is subject to the Omron’s Warranty and
Limitations of Liability.
Change in Specifications
Product specifications and accessories may be changed at any time based on
improvements and other reasons. It is our practice to change part numbers when published
ratings or features are changed, or when significant construction changes are made.
However, some specifications of the Product may be changed without any notice. When in
doubt, special part numbers may be assigned to fix or establish key specifications for your
application. Please consult with your Omron’s representative at any time to confirm actual
specifications of purchased Product.
Errors and Omissions
Information presented by Omron Companies has been checked and is believed to be
accurate; however, no responsibility is assumed for clerical, typographical or proofreading
errors or omissions.
5
Contents
Terms and Conditions Agreement ........................................................................ 3
Warranty, Limitations of Liability ............................................................................................. 3 Application Considerations ..................................................................................................... 4 Disclaimers ............................................................................................................................. 4
1 Related Manuals ............................................................................................. 7
2 Precautions .................................................................................................... 8
3 Introduction .................................................................................................... 9
3-1 Architecture .............................................................................................................. 9 3-2 System Configuration ............................................................................................. 12
4 External Specification ................................................................................. 13
4-1 Data Sheet of NJ/NX Troubleshooter ..................................................................... 13 4-2 Differences from the NS-series Troubleshooter ..................................................... 15
5 Each Page ..................................................................................................... 16
5-1 Transition Flow of Startup Page ............................................................................. 16 5-2 Transition Flow of Detailed Page ........................................................................... 17 5-3 Active Events Controller Status Page .................................................................... 19 5-4 Active Controller Events Page ............................................................................... 21 5-5 Active User Events Page ....................................................................................... 25 5-6 Event Logs Controller Status Page ........................................................................ 29 5-7 Controller Event Logs Page ................................................................................... 31 5-8 User Event Logs Page ........................................................................................... 35
6 NJ/NX Troubleshooter Function ................................................................. 39
6-1 How to Start the NJ/NX Troubleshooter ................................................................. 40 6-2 Support Language .................................................................................................. 41 6-3 Security Settings .................................................................................................... 43 6-4 Screen Capture ...................................................................................................... 44
6
6-5 Exporting Event Logs ............................................................................................. 46
7 Related Actions and Functions .................................................................. 48
7-1 Events and Actions ................................................................................................. 48 7-2 Functions ................................................................................................................ 49
8 Data Type ...................................................................................................... 50
9 Sysmac Studio Setup .................................................................................. 51
9-1 Multiview Explorer - Troubleshooter ....................................................................... 51 9-2 Multiview Explorer - Controller Event ..................................................................... 53
10 How to Pre-set the Troubleshooter ............................................................ 54
10-1 How to Set User Errors/User Information ............................................................... 54 10-2 How to Set the Pages Associated with User Errors ............................................... 57 10-3 How to Set the User Error Notifucation of Major Fault ........................................... 58 10-4 How to Automatically Launch the Troubleshooter when Error Occurs .................. 60 10-5 How to Map the Language ..................................................................................... 61
11 Pages and Procedure when Error Occurs ................................................. 63
11-1 Active Events and Event Logs ................................................................................ 63 11-2 How to Check and Reset Active Events ................................................................. 64 11-3 How to Check and Clear Event Logs ..................................................................... 71
Revision History ................................................................................................... 77
7
1 Related Manuals
The following manuals are related to this manual.
Cat. No. Model Manual name
W500 NJ501-[][][][]
NJ301-[][][][]
NJ101-[][][][]
NJ-series CPU Unit Hardware User’s Manual
W501 NX701-[][][][]
NJ501-[][][][]
NJ301-[][][][]
NJ101-[][][][]
NJ/NX-series CPU Unit Software
User’s Manual
W506 NX701-[][][][]
NJ501-[][][][]
NJ301-[][][][]
NJ101-[][][][]
NJ/NX-series CPU Unit Built-in EtherNet/IPTM Port
User’s Manual
W505 NX701-[][][][]
NJ501-[][][][]
NJ301-[][][][]
NJ101-[][][][]
NJ/NX-series CPU Unit Built-in EtherCAT® Port
User's Manual
W504 SYSMAC-SE2[][][] Sysmac Studio Version 1 Operation Manual
W502 NX701-[][][][]
NJ501-[][][][]
NJ301-[][][][]
NJ101-[][][][]
NJ/NX-series Instructions Reference Manual
0969584-7 W4S1-05□
W4S1-03B
[Instruction Sheet] W4S1 Switching Hub (ENG/JPN)
V117 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]
NA-series Programmable Terminal Hardware User’s Manual
V118 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]
NA-series Programmable Terminal Software User’s Manual
V119 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]
NA-series Programmable Terminal Device Connection User’s Manual
V120 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]
NA-series Programmable Terminal Startup Guide
E429 E3NW-ECT E3NW-ECT EtherCAT® Digital Sensor Communication Unit Operation Manual
8
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9
3 Introduction
The NJ/NX troubleshooter has the ability to monitor and reset the following events that are
monitored with the NJ/NX event function on the NA screen; events occurred in the
Controller, events defined to the Controller by the user, and these event logs.
The troubleshooter has the following main functions. Monitors and resets events (active events). Monitors and clears event logs. Moves to the NA user page associated with user error. Captures the page for active events/event logs. Outputs event logs in CSV file.
3-1 Architecture
You can check the active errors and event logs with the NJ/NX troubleshooter.
1.Controller error, Controller information
This is an error or information that is monitored by the NJ/NX-series Controller.
This can not be edited by the user.
You can monitor errors in the CPU Unit, NX slave terminal, EtherCAT slave, and CJ Unit
on the NA screen.
2.User error, User information
This is an error or information that can be difined by the user with the Sysmac Studio.
Detailed Information such as a troubleshooting method can be set.
You can monitor user errors that are generated with “instruction to generate user errors
(SetAlarm)”.
You can monitor user information that is generated with “instruction to generate user
information (SetInfo)”, but only as an event log (be discussed later).
The Sysmac Studio is used to set user errors/user information (refer to Section 8-1).
User errors can be transferred to the associated NA user page with the Sysmac Studio
(same as NS function).
3.Controller event log, User event log
You can monitor the occurred controller error/controller information as a controller event
log. You can also monitor the occurred user error/user information as a user event log.
These event logs are retained until the user clears the logs or memory. If the number of
logs exceeds the maximum limit, the oldest log will be cleared.
10
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11
Additional Information
Information of active events and event logs occurred in each function module,
EtherCAT slave terminal, or IO bus is retained in the battery-backup memory
(non-volatile memory) of the CPU Unit.
Additional Information
Only NJ-series can connect Units to I/O bus.
12
3-2 System Configuration The main hardware configuration using the NJ/NX troubleshooter is shown in the following figure.
Additional Information
Only NJ-series can connect Units to I/O bus.
NA-series NJ/NX-series CPU Unit
I/O bus(CJ Unit)
EtherCATslave
EtherCATslave
coupler Unit Unit
Display control
Event control
Device to be detected
I/O bus(CJ Unit)
13
4 External Specification
4-1 Data Sheet of NJ/NX Troubleshooter
The items related to the NJ/NX troubleshooter during the NA operation are given below.
Function
CPU Unit
NX701-
[][][][]
NJ501-
[][][][]
NJ301-
[][][][]
NJ101-
[][][][]
Max. no of
event logs
Controller
event log
System log 2048 logs 1024 logs 512 logs 512 logs
Access log
User event log 2048 logs 1024 logs 512 logs 512 logs
Support
language
System resource 9 languages for NA
Controller event log Japanese, English
User event log Up to 9 languages (9 patterns)
Area to obtain
controller
error
PLC Common - -
IO Bus Master Unable to
connect
-
IO Bus Unit
*1
Unable to
connect
Rack No. 0 to 3
Slot No. 0 to 9
Motion
control
Common - -
Axis No. 0 to 255 No. 0 to 63
Axis group No. 0 to 63 No. 0 to 31
EtherNet/IP Communication
port
*2
Port 1 ,Port 2 Port 1
CIP
*3
Port 1 ,Port 2 Port 1
TCP appli - -
EtherCAT Common - -
Master - -
Slave
*4
Node No.
1 to 512
Node No. 1 to 192
*1 Event logs in the CJ Unit of FINS2102 can not be monitored /cleared.
*2 When a NX701-[][][][] is connected and controller errors are occurring in the EtherNet/IP communication
port, the controller errors can be filtered for each port, for instance,“Communication port1”
and ”Communication port2”.
*3 When a NX701-[][][][] is connected and controller errors are occurring in the EtherNet/IP CIP, the
controller errors can be filtered for each port, for instance, “CIP1” and ”CIP2”.
*4 When a controller error is occurring in the EtherCAT slave, the controller errors can be filtered for each
node, for instance, “[001]Slave” and ”[002]Slave”.
14
The items related to the NJ/NX troubleshooter in the Sysmac Studio are given below.
Item Function
Multiview
Explorer
Troubleshooter Automatic Launch Sets to automatically launch the NJ/NX troubleshooter when an event
occurs.
Security Settings Sets an authority for each access level to execute specific operations
of the NJ/NX troubleshooter.
Language Mapping Assigns a NA project language to a user event language of the NJ/NX
project.
Target device for
screen capture and
exported files
Sets the target device to save the screen capture and output of CSV
file that are performed by the NJ/NX troubleshooter.
User event The user event set in the Controller can be associated with the NA
user pages.
The supported devices and troubleshooter functions (NX-series)
System configuration Troubleshooter function
Error display Error reset Event log display Event log reset
NX-series CPU Unit Supported
EtherCAT slave (Sysmac device) Supported
EtherCAT
slave terminal
EtherCAT Coupler Unit Supported
NX Unit Supported Supported *1 Supported
*1: A safety program may be required to reset errors for Safety Control Unit. For information on error reset in
the Safety Control Unit, refer to the “NX-series Safety Control Unit User’s Manual (Z930-E1-07)”.
The supported devices and troubleshooter functions (NJ-series)
System configuration Troubleshooter function
Error display Error reset Event log display Event log reset
CPU rack NJ-series CPU Unit Supported
CJ Unit Supported Percially not supported *1 EtherCAT slave (Sysmac device) Supported EtherCAT slave terminal
EtherCAT Coupler Unit Supported NX Unit Supported Supported *2 Supported
*1: The events (upper 4 digits of event the code are 0000Hex), which are error logs in the CJ-series Special
Unit connected to the NJ-series CPU Unit, can not be neither displayed or deleted.
*2: A safety program may be required to reset errors for Safety Control Unit. For information on error reset
in the Safety Control Unit, refer to the “NX-series Safety Control Unit User’s Manual (Z930-E1-07)”.
15
4-2 Differences from the NS-series Troubleshooter
The NJ/NX troubleshooter for NA-series is designed based on the NJ/NX troubleshooter for
NS-series.
The following table shows the major differences from the NS-series NJ/NX troubleshooter.
Item Description
Area to obtain controller errors The scope of displaying and resetting controller errors is expanded in
NA-series in comparison to NS-series.
Errors in the NX Unit of the EtherCAT slave terminal can be displayed and
reset. Event logs can be displayed and cleared.
Filtering of controller errors
The NS-series displays controller errors for each function module, while the
NA-series can display controller errors for all function modules at a time.
Filtering of controller event logs The NA-series filters controller event logs by “Event log source” and “Log
Type”.
16
5 E
Th
5-1 Tran
Active C
Event Lo
Press the “AEvents” t
Each
his section d
nsition Fl
System m
ontroller Status
ogs Controller S
Active tab
Page
describes ea
ow of Sta
enu
Page
Status Page
Pre
Start troubleshoot(Starting procedur
described later)
e
ach page of
artup Pag
ss the “Event Logs” tab
PresContr
“
P
ter res )
the NJ/NX t
ge
NA user pag
ss the “Show roller Events” button.
Press the “Show User
Events” button
Press the “Back” button
Press the “Back” button
Press the “Show User Events”
button
Press the “Back” button
Press the “Show Controller
Events” button.
Press the “Back” button
troubleshoot
e
Active C
Active
User
Cont
Press the “ControlleEvents” button
Press the “UseEvents” button
Press the “ActiveEvents” tab
Start trou
ter.
Controller Event
User Events Pa
Event Logs Pag
troller Event Log
er
“r
n
e P
ubleshooter
ts Page
age
ge
gs Page
Press the “User Events”
button
Press the “Controller Events”
button
Press the “Event Logs” tab
Press the “Active Events” tab
Move to each detailed page
5-2 T
To [Active EController S
To [Active EController S
To [Event LController S
To [Event LController S
ransition
Event Status Page]
Event Status Page]
Log Status Page]
Log Status Page]
Flow of D
Active Cont
Active Use
User Event
Controller
Detailed
roller Events Pa
r Events Page
Logs Page
Event Logs Pag
“C
Page
age
ge
PreDe
PressDet
P“Ba
“B
P“Ba
“
Press the Change” button
Pr“Chan
Pr“OK
b
Eve
Log
A
D
D
CD
Press the “Show Detail” button
ss the “Show etail” button
s the “Show ail” button
Press the “Show Detail”
button
Press the ack” button
Press the Back” button
Press the ack” button
Press the “Back” button
ress the nge” button
ress the ”/“Cancel” button
Press the “OK”/“Cancel”
button
nt Source Selec
g Type and EveSelector Po
Active ControlleDetailed Inform
Active User EveDetailed Informa
User Event Logetailed Informat
Controller Event Detailed Informa
Press the “Exit” button
ctor Popup
ent Source opup
er Event mation
vent ation
g tion
t Log ation
NA use
Mov
n
17
er page
ve to associated page
7
e
18
The NJ/NX troubleshooter has the following pages.
Page name Description
Active Events Controller Status Page Shows the status of active errors of the connected controller.
This is the initial page when the NJ/NX troubleshooter makes a
transiton.
Active Controller Events Page Shows the active controller errors of the selected Controller.
Event Source Selector Popup You can filter the active controller errors by event source.
Active Controller Event Detailed
Information
Shows the details of the selected controller error.
Active User Events Page Shows the active user errors of the selected Controller.
Active User Event Detailed Information Shows the details of the selected user error.
Event Logs Controller Status Page Shows if there is an event log of the connected controller.
Controller Event Logs Page Shows the controller event logs of the selected Controller.
Log Type and Event Source Selector
Popup
You can filter the controller event logs by “event source” and “log
type” (system log/access log).
Controller Event Log Detailed
Information
Shows the details of the selected controller event log.
User Event Logs Page Shows the user event log of the selected Controller.
User Event Log Detailed Information Shows the details of the selected user event log.
5-3 A
(1)
(6)
(7)
Active Eve
This page
This is the
No
1 Status
2 “Show
Event
3 “Show
button
4 “Even
ents Cont
shows if the
initial page
Name
s
w Controller
ts” button
w User Events”
n
nt Logs” tab
troller Sta
ere is an act
after the NJ
Show
The s
The s
Colum
red if
comm
The s
“Norm
an err
error o
If you
The o
Contr
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the lis
bar di
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This b
You c
” This b
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You can
(
atus Page
tive event in
J/NX trouble
ws a list of Cont
set controller na
status of contro
mn. “Normal” is
there is an erro
munications err
status of user e
mal” is displaye
ror, “—“ in blac
or others.
click on a Con
operation mode
roller are displa
re are too man
st to view the n
isplayed on the
polling and refre
button is enable
can move to [A
button is enable
can move to [A
n move to [Even
(2)
(4)
e
the Control
eshooter has
De
trollers set in th
ames are displ
ol error is displa
s displayed in g
or, “—“ in black
or or others.
error is displaye
ed in green if th
ck if the status
ntroller, the line
e, controller na
ayed in the stat
y items in the l
on-displayed it
e right side of t
eshing interval
ed only when a
ctive Controlle
ed only when a
ctive User Eve
nt Logs Contro
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ler connecte
s started.
escription
he NA.
ayed in the “Co
ayed in the “Co
green if there is
k if the status c
ed in the “User
ere is no user
cannot be read
e will be selecte
me, and IP add
tus bar by selec
ist and not fit o
tems.To scroll t
he list or the lis
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a Controller is s
r Events Page]
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ents Page] by c
oller Status Pag
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ed to the NA
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ontroller Event
s no controller e
cannot be read
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error, “Error” in
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ed.
dress of the se
cting a Contro
on the screen,
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sted page.
er status are 1
selected in the
] by clicking th
selected in the
clicking this but
ge] by selecting
19
A.
umn.
Status”
error, “Error” in
due to a
Column.
n red if there is
mmunications
elected
ller.
you can scroll
r flick the scroll
second or so.
list.
is button.
list.
tton.
g this tab page.
(5)
9
n
s
l
.
20
5 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu
or to the user page of right before the troubleshooter startup.
6 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
7 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
5-4 A
(1)
(12)
(13
Active Con
This page
No
1 Event
2 Event
3 “Chan
4 “Cont
button
)
3)
(4)
ntroller E
shows the a
Name
t
t Source
nge” button
roller Events”
n/indcator
(7)
vents Pa
active contro
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Event
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listed co
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are co
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can filter the ev
t level of the ac
mn.
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mn.
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re are too man
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isplayed on the
polling and refre
ws the event so
setting in [Even
[Event Source
ontroller errors
button is highlig
ontroller events
ndicator to the
oller event, and
(9)
in the selec
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ve controller err
vents by event
ctive controller
active controlle
ctive controller
active controlle
vent, the line wi
y items in the l
on-displayed it
e right side of t
eshing interval
urce used for f
nt Source Selec
Selector Popu
by event sourc
ghted in yellow
s.
left side of the
d lit in green if t
ted Controlle
escription
rors of the sele
source.
error is display
er error is disp
error is display
r error is displa
ll be selected.
ist and not fit o
tems.To scroll t
he list or the lis
s for the list are
filtering.
ctor Popup] is r
p] by clicking th
ce.
to notify the us
button is lit in
there is no con
(8)
(3)
er.
ected Controlle
yed in the “Eve
layed in the “E
yed in the “Eve
ayed in the “Ev
on the screen,
the list, drag or
sted page.
e 10 seconds o
reflected here.
his button and
ser that the dis
red if there is a
ntroller event.
21
r.
ent Level”
Event Source”
ent Code”
vent Name”
you can scroll
r flick the scroll
or so.
filters the
splayed errors
an active
(11)
(6)
(10)
1
l
22
The polling and refreshing intervals for the indicator are 1 second or so.
5 “User Events”
button/indcator
You can move to [Active User Events Page] by clicking this button.
The indicator to the left side of the button is lit in red if there is an active user
event, and lit in green if there is no user event.
The polling and refreshing intervals for the indicator are 1 second or so.
6 “Show Detail” button This button is enabled only when a controller event is selected in the list.
You can move to [Active Controller Event Detailed Information] by clicking this
button.
7 “Screen Shot” button The displayed screen is captured by clicking this button and stored in the set
device in PNG format.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the screen.
8 “Error Reset” button All of the listed controller events are reset by clicking this button. If the cause
of error still persists, the error will be detected again.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after resetting the event.
9 “Event Logs” tab You can move to [Controller Event Logs Page] by selecting this tab page.
10 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.
11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu
or to the user page of right before the troubleshooter startup.
12 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
5-4-1
This page
No
1 Funct
2 Sub-F
3 “OK” b
4 “Canc
Event Sou
is used to fi
Name
tion Module
Function Modul
button
cel” button
urce Selec
lter the activ
Show
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The li
le Show
contro
If you
If ther
the lis
bar di
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updat
Closes t
selected
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(3)
ctor Popup
ve controller
ws a list of the f
roller.
click on a func
sted sub funct
ws the detailed
oller error is oc
click on a sub
re are too man
st to view the n
isplayed on the
ws only the sub
n the list is on d
te the items, se
the pop-up, an
d.
the pop-up with
(1)
(4)
r events by e
De
unction module
ction module, t
ion module is u
event source (
ccurring in the s
b function modu
ny items in the
on-displayed it
e right side of t
function modu
display, the liste
elect different f
d filters [ Active
hout filtering.
)
event source
escription
es that can be
he item will be
updated by sele
sub function m
selected functio
ule, the item wi
list and not fit o
tems.To scroll t
he list or the lis
ules detecting a
ed items are no
unction module
e Controller Ev
(2)
e.
used in the se
selected.
ecting a functio
module) in the li
on module.
ill be selected.
on the screen,
the list, drag or
sted page.
an error.
ot automaticall
e.
vents Page] by
23
lected
on module.
ist when a
you can scroll
r flick the scroll
ly updated. To
the item you
3
l
l
24
Th
Co
N
1
2
3
4
5
6
7
8
9
10
1
(1) (10)
(11)
(2) (4) (5)
(6)
(7)
(8)
Ac5-4-2
his page sho
ontroller Eve
o N
1 Event Na
2 Event Cod
3 Date/Time
4 Event Sou
5 Event Lev
6 Detailed I
7 Attached
8 “Screen S
9 “Back” bu
0 Title bar
1 Status ba
ctive Contr
ows the deta
ents Page].
Name
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urce
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nformation
Info 1 to 4
Shot” button
utton
ar
roller Even
ails of the ac
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set acces
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nt Detailed
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name of the se
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e occured date
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n event source
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event source - d
n event level of
is written in th
e detailed info
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attached inform
ayed screen is
PNG format.
evel can be set
ss level matche
mation dialog bo
ove to [Active C
current date an
project languag
e operation mo
d ”PROGRAM”
e selected con
Informatio
ler event tha
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the current proj
of the selected
e NA system la
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f the selected c
e NA system la
rmation of the
e NA system la
mation of the se
s captured by c
t to this button.
es with the use
ox is displayed
Controller Even
nd time set in th
ge.
ode of the sele
” in PROGRAM
ntroller name a
on
at you selec
iption
ler event.
anguage.
ntroller event.
elected controll
ject language.
d controller eve
anguage.
detailed event s
controller event
anguage.
selected contro
anguage.
elected controll
licking this butt
This button is
r’s access leve
before and aft
nts Page] by cli
he NA. The dis
cted Controller
M mode.
nd IP address.
cted in [Activ
ler event.
ent.
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el.
ter saving the s
icking this butto
splay format de
r. RUN” appea
.
ve
in the set
when the
screen.
on.
epends on
rs in RUN
(3)
(9)
5-5 A
(1
(10
(11
Active Use
This page
No
1 Event
2 “Cont
button
3 “User
button
4 “Show
5 “Scree
1)
0)
1)
(2
er Events
shows the a
Name
t
roller Events”
n/indcator
Events”
n/indcator
w Detail” button
en Shot” button
2)
s Page
active user e
Shows
Group n
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Event c
Event n
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list to vi
displaye
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You can
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event, a
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are use
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and lit in
The pol
n The but
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button.
n The dis
device i
(5)
(3)
events in the
a list of active
names of active
evel of active u
codes of active
names of active
lick on an even
are too many i
iew the non-dis
ed on the right
lling and refres
n move to [Act
dicator to the le
and lit in green
lling and refres
tton is highlight
er events.
dicator to the le
n green if there
lling and refres
tton is enabled
n move to [Act
splayed screen
in PNG format
(
e selected C
Des
user errors of t
e user events a
user events is d
user events ar
e user events a
nt, the line will
tems in the list
splayed items.T
side of the list
shing intervals f
ive Controller E
eft side of the in
if there is no c
shing intervals f
ted in yellow to
eft side of the in
e is no user eve
shing intervals f
only when a u
ive User Event
is captured by
.
7)
Controller.
scription
the selected Co
are displayed i
displayed in the
re displayed in
are displayed in
be selected.
and not fit on t
To scroll the lis
or the listed pa
for the list are
Events Page] b
ndicator is lit in
controller event
for the indicato
o notify the use
ndicator is lit in
ent.
for the indicato
user error is sel
t Detailed Infor
y clicking this b
(6)
ontroller.
n the “Group” C
e “Event Level”
the “Event Co
n the “Event Na
the screen, you
st, drag or flick
age.
10 seconds or
by clicking this
red if there is
t.
or are 1 second
er that the displ
red if there is
or are 1 second
lected from the
rmation] by clic
utton and store
25
Column.
” Column.
ode” Column.
ame” Column.
u can scroll the
the scroll bar
so.
button.
a controller
d or so.
layed errors
a user event,
d or so.
e list.
cking this
ed in the set
(9)
(4)
(8)
5
e
26
Access level can be set to this button. This button is enabled only when the set
access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the screen.
6 “Error Reset” button The entire listed user events are reset by clicking this button.In case the error
cause still persists, the error will be detected again.
Access level can be set to this button. This button is enabled only when the set
access level matches with the user’s access level.
A confirmation dialog box is displayed before and after resetting the event.
7 “Event Logs” tab You can move to [User Event Logs Page] by selecting this tab page.
8 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.
9 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu or
to the user page of right before the troubleshooter startup.
10 Title bar Shows the current date and time set in the NA. The display format depends on the
current project language.
11 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
(1) (13)
(14)
(2) (3) (5) (6)
(7)
(8)
(9)
5-5-1
This page
Events Pa
No
1 Event
2 Event
3 Event
4 Date/T
5 Group
6 Event
7 Detail
8 Attach
9 “Scree
Active Us
shows the
ge].
Name
t Type
t Name
t Code
Time
p
t Level
led Information
hed Info 1 to 2
en Shot” button
ser Event D
details of t
Show
This it
Show
Show
the NA
Shows a
Show
Date/T
Show
Show
the NA
Show
Show
the NA
n Show
Show
the NA
Shows t
n The d
device
Acces
set ac
A con
Detailed Inf
the active u
ws a type of the
tem is written i
ws a name of th
ws the item set
A project langu
an event code
ws the occured
Time is written
ws a group nam
ws the item set
A project langu
ws an event leve
ws the item set
A project langu
ws the detailed
ws the item set
A project langu
the attached in
displayed scree
e in PNG forma
ss level can be
ccess level ma
nfirmation dialo
formation
user events
De
selected user
n the NA syste
he selected use
in the user eve
uage.
of the selected
date/time of th
n in the current
me of the select
in the user eve
uage.
el of the select
in the user eve
uage.
information of
in the user eve
uage.
nformation of th
en is captured b
at.
e set to this but
tches with the
og box is displa
that you se
escription
event (error/in
em language.
er event.
ent language (L
d user event.
e selected use
project langua
ed user event.
ent language (L
ed user event.
ent language (L
the selected us
ent language (L
he selected use
by clicking this
ton. This butto
user’s access
yed before and
elected in [A
nformation).
Language1 to 9
er event.
age.
.
Language1 to 9
.
Language1 to 9
ser event.
Language1 to 9
er event.
button and sto
n is enabled o
level.
d after saving t
27
Active User
9) mapped to
9) mapped to
9) mapped to
9) mapped to
ored in the set
nly when the
the screen.
(4)
(12)
(11)
(10)
7
r
28
10 “Error Reset” button Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
The selected user events are reset by clicking this button.
A confirmation dialog box is displayed before and after resetting the event.
11 “Show Specified Page”
button
Moves to the user page associated with the selected user event by clicking this
button.The Sysmac Studio is used to associate with the user pages.
12 “Back” button You can move to [Active User Events Page] by clicking this button.
13 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
14 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
5-6 E
(1)
(6)
(7)
Event Log
This page
No
1 Status
2 “Show
Event
3 “Show
button
4 “Activ
s Contro
shows if the
Name
s
w Controller
ts” button
w User Events”
n
ve Events” tab
(4)
ller Statu
ere is an eve
Show
The s
The p
Status
“Yes”
comm
The p
Colum
“No” i
exists
error o
If you
The o
Contr
If ther
the lis
bar di
The p
This b
You c
” This b
You c
You can
(2)
us Page
ent log in the
ws a list of Cont
set controller na
presence of con
s” Column. “No
in red if a log e
munications err
presence of use
mn.
s displayed in
s, “—“ in black
or others.
click on a Con
operation mode
roller are displa
re are too man
st to view the n
isplayed on the
polling and refre
button is enable
can move to [C
button is enable
can move to [U
n move to [Activ
)
e Controller
De
trollers set in th
ames are displ
ntroller event lo
o” is displayed
exists, “—“ in b
or or others.
er event log is
green if no use
if the status ca
ntroller, the line
e, controller na
ayed in the stat
y items in the l
on-displayed it
e right side of t
eshing interval
ed only when a
ontroller Event
ed only when a
ser Event Logs
ve Events Con
connected t
escription
he NA.
ayed in the “Co
ogs is displayed
in green if no c
black if the stat
displayed in th
er event log ex
nnot be read d
e will be selecte
me, and IP add
tus bar by selec
ist and not fit o
tems.To scroll t
he list or the lis
s for a controlle
a Controller is s
t Logs Page] by
a Controller is s
s Page] by clic
ntroller Status P
(3)
to the NA.
ontrollers” Colu
d in the “Contr
controller even
tus cannot be r
he “User Event
xists, “Yes” in re
due to a comm
ed.
dress of the se
cting a Contro
on the screen,
the list, drag or
sted page.
er status are 1
selected from t
y clicking this b
selected from t
cking this button
Page] by select
29
umn.
roller Event
nt log exists,
read due to a
Status”
ed if a log
unications
elected
ller.
you can scroll
r flick the scroll
second or so.
the list.
button.
the list.
n.
ting this tab
(5)
9
l
30
page.
5 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu
or to the user page of right before the troubleshooter startup.
6 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
7 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
5-7 C
(1
(12)
(13
Controller
This page
No
1 Event
2 Log T
3 “Cont
button
4 “User
button
5 “Show
)
)
3)
(3)
Event Lo
shows the c
Name
t Log
Type
roller Events”
n/indcator
Events”
n/indcator
w Detail” button
(9
ogs Page
controller ev
Show
Filter
Show
Colum
Inform
Name
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If ther
the lis
bar di
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This b
the co
The in
event
The p
You c
The in
log, a
The p
n This b
list.
You c
button
9)
(6)
(4)
e
vent logs of t
ws a list of contr
the event logs
ws the occured
mn.
mation in the “E
e” Columns is t
click on a con
re are too man
st to view the n
isplayed on the
the displayed e
button is highlig
ontroller event
ndicator to the
t log, and lit in g
polling and refre
can move to [U
ndicator to the
nd lit in green
polling and refre
button is enable
can move to [C
n.
(7)
(2)
the selected
De
roller event log
by “event sou
date/time of th
Event Level”, ”E
the same as th
troller event lo
y items in the l
on-displayed it
e right side of t
event sorce and
ghted in yellow
log.
light side of the
green if there is
eshing interval
ser Event Logs
light side of the
if there is no us
eshing interval
ed only when a
ontroller Event
(
d Controller.
escription
s of the selecte
rce” and “log ty
e event is disp
Event Source”,
at in [Active Co
g, the item will
ist and not fit o
tems.To scroll t
he list or the lis
d log type.
to notify the us
e button is lit in
s no controller
s for the indica
s Page] by clic
e button is lit in
ser event log.
s for the indica
a controller eve
t Log Detailed
(8)
(14)
ed Controller.
ype”.
played in the “D
”Event Code”,
ontroller Event
be selected.
on the screen,
the list, drag or
sted page.
ser that the dis
n red if there is
event log.
ator are 1 seco
cking this button
n red if there is
ator are 1 seco
ent log is selec
Information] by
(15)
31
Date/Time”
, and ”Event
s Page].
you can scroll
r flick the scroll
splayed error is
a controller
nd or so.
n.
a user event
nd or so.
cted from the
y clicking this
(11)
(5)
(10)
1
l
s
32
6 “Screen Shot” button The displayed screen is captured by clicking this button and stored in the set
device in PNG format.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the screen.
7 “Save to File” button Saves the listed controller event logs to the specified location in a CSV file by
clicking this button.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the screen.
8 “Log Clear” button The entire listed controller event log is cleared by clicking this button.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
Shows a confirmation dialog box before and after clearing the logs.
9 “Active Events” tab You can move to [Active Controller Events Page] by selecting this tab page.
10 “Back” button You can move to [Event Logs Controller Status Page] by clicking this button.
11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu
or to the user page of right before the troubleshooter startup.
12 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
14 “Change” button Shows [Log Type and Event Source Selector Popup] by pressing this button.
Filters the listed controller event logs by “event source” and “log type”.
15 “Update” button You can update the contents of the list by clicking this button.
5-7-1
This page
log/access
No
1 Event
2 Log T
3 “OK” b
4 “Canc
Log Type
is used to fi
s log).
Name
t Source
Type
button
cel” button
and Even
ilter the con
Show
are co
If you
If ther
the lis
bar di
A log
List by
Show
If you
Closes t
selected
Closes t
(3)
nt Source S
troller event
ws a list of the s
ommunicated t
click on an ev
re are too man
st to view the n
isplayed on the
type (system o
y selecting an
ws a log type (s
click on a log
the pop-up, an
d.
the pop-up with
(1)
(4
Selector Po
t logs by “ev
De
selected Contro
to the Controlle
vent source, the
y items in the l
on-displayed it
e right side of t
or access) for e
event source.
ystem or acces
type, the line w
d filters [Contro
hout filtering.
)
opup
vent source”
escription
oller (CPU Unit
er.
e line will be se
ist and not fit o
tems.To scroll t
he list or the lis
event source is
ss).
will be selected
oller Event Log
(2)
” and “log ty
t) and EtherCA
elected.
on the screen,
the list, drag or
sted page.
s displayed in t
d.
gs Page] by the
33
pe” (system
AT slaves that
you can scroll
r flick the scroll
he “Log Type”
e item you
3
m
l
34
Th
Ev
N
1
2
3
4
5
6
7
8
9
10
1
(1) (10)
(11)
(2) (4) (5)
(6)
(7)
(8)
Co5-7-2
his page is
vent Logs P
o N
1 Event Na
2 Event Cod
3 Date/Time
4 Event Sou
5 Event Lev
6 Detailed I
7 Attached
8 “Screen S
9 “Back” bu
0 Title bar
1 Status ba
ontroller Ev
used to sho
age].
Name
me
de
e
urce
vel
nformation
Info 1 to 4
Shot” button
utton
ar
vent Log D
ow the deta
Shows an
This item
Shows an e
Shows th
Date/Time
Shows an
This item
Shows”ev
Shows an
This item
Shows th
This item
Shows the a
The displa
device in
Access le
set acces
A confirm
You can mo
Shows the c
the current p
Shows th
mode and
Shows th
Detailed Inf
ails of the c
n event name o
is written in th
event code of th
e occured date
e is written in t
n event source
is written in th
vent source - d
n event level of
is written in th
e detailed info
is written in th
attached inform
ayed screen is
PNG format.
evel can be set
ss level matche
mation dialog bo
ove to [Active C
current date an
project languag
e operation mo
d ”PROGRAM”
e selected con
formation
controller ev
Descr
of the selected
e NA system la
he selected con
e/time of the se
the current proj
of the selected
e NA system la
details” if any de
f the selected c
e NA system la
rmation of the
e NA system la
mation of the se
s captured by c
t to this button.
es with the use
ox is displayed
Controller Even
nd time set in th
ge.
ode of the sele
” in PROGRAM
ntroller name a
vent logs se
iption
controller even
anguage.
ntroller event lo
elected controll
ject language.
d controller eve
anguage.
etailed event s
controller event
anguage.
selected contro
anguage.
elected controll
licking this butt
This button is
r’s access leve
before and aft
nts Page] by cli
he NA. The dis
cted Controller
M mode.
nd IP address.
elected in [C
nt log.
og.
ler event log.
ent log.
source exists.
t log.
oller event log.
ler event log.
tton and stored
enabled only w
el.
ter saving the s
icking this butto
splay format de
r. RUN” appea
.
Controller
in the set
when the
screen.
on.
epends on
rs in RUN
(3)
(9)
5-8 U
(1
(12
(13
User Even
This page
No
1 Event
2 “Cont
button
3 “User
button
4 “Show
5 “Scree
1)
2)
3)
(2)
nt Logs P
shows a list
Name
t Log
roller Events”
n/indcator
Events”
n/indcator
w Detail” button
en Shot” button
age
t of user eve
Show
Show
Colum
Inform
Colum
If you
If ther
the lis
bar di
You c
The in
event
The p
The b
the us
The in
log, a
The p
n This b
You c
button
n The d
device
Acces
(8)
(5)
(3)
ent logs of th
ws a list of user
ws the occured
mn.
mation in the “G
mns is the sam
click on a use
re are too man
st to view the n
isplayed on the
can move to [C
ndicator to the
t log, and lit in g
polling and refre
button is highlig
ser event log.
ndicator to the
nd lit in green
polling and refre
button is enable
can move to [U
n.
displayed scree
e in PNG forma
ss level can be
(6)
he selected
De
event logs of t
date/time of th
Group”, ”Event
e as in [Active
er event log, the
y items in the l
on-displayed it
e right side of t
ontroller Event
left side of the
green if there is
eshing interval
ghted in yellow
left side of the
if there is no us
eshing interval
ed only when a
ser Event Log
en is captured b
at.
e set to this but
)
Controller.
escription
the selected Co
e event is disp
Level”, ”Event
User Events P
e line will be se
ist and not fit o
tems.To scroll t
he list or the lis
t Logs Page] by
button is lit in
s no controller
s for the indica
to notify the us
button is lit in
ser event log.
s for the indica
a user event log
Detailed Inform
by clicking this
ton. This butto
(7)
ontroller.
played in the “D
Code”, and ”E
Page].
elected.
on the screen,
the list, drag or
sted page.
y clicking this b
red if there is a
event log.
ator are 1 seco
ser that the dis
red if there is a
ator are 1 seco
og is selected fr
mation] by click
button and sto
n is enabled o
(10)
35
Date/Time”
Event Name”
you can scroll
r flick the scroll
button.
a controller
nd or so.
splayed error is
a user event
nd or so.
rom the list.
king this
ored in the set
nly when the
(11)
(4)
(9)
5
l
s
36
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the screen.
6 “Save to File” button Saves the listed controller user logs to the specified location in a CSV file by
clicking this button.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after saving the log.
7 “Log Clear” button The entire listed user events are reset by clicking this button.
Access level can be set to this button. This button is enabled only when the
set access level matches with the user’s access level.
A confirmation dialog box is displayed before and after clearing the log.
8 “Active Events” tab You can move to [User Event Logs Page] by selecting this tab page.
9 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.
10 “Update” button You can update the contents of the list by clicking this button.
11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu
or to the user page of right before the troubleshooter startup.
12 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
(1) (11)
(12)
(2) (3) (5) (6)
(7)
(8)
(9)
5-8-1
This page
No
1 Event
2 Event
3 Event
4 Date/T
5 Group
6 Event
7 Detail
8 Attach
9 “Scree
10 “Back
User Eve
shows the d
Name
t Type
t Name
t Code
Time
p
t Level
led Information
hed Info 1 to 2
en Shot” button
k” button
nt Log Det
details of the
Show
This it
Show
Show
the NA
Show an
Show
Date/T
Show
Show
the NA
Show
Show
the NA
n Show
Show
the NA
Shows t
n The d
device
Acces
set ac
A con
You can
tailed Infor
e user event
ws a type of the
tem is written i
ws an event nam
ws the item set
A project langu
n event code o
ws the occured
Time is written
ws a group nam
ws the item set
A project langu
ws an event leve
ws the item set
A project langu
w the detailed in
ws the item set
A project langu
the attached in
displayed scree
e in PNG forma
ss level can be
ccess level ma
nfirmation dialo
n move to [Use
rmation
t logs select
De
selected user
n the NA syste
me of the selec
in the user eve
uage.
of the selected
date/time of th
n in the current
me of the select
in the user eve
uage.
el of the select
in the user eve
uage.
nformation of th
in the user eve
uage.
nformation of th
en is captured b
at.
e set to this but
tches with the
og box is displa
er Event Logs P
ed in [User
escription
event log (erro
em language.
cted user event
ent language (L
user event log
e selected use
project langua
ed user event
ent language (L
ed user event
ent language (L
he selected use
ent language (L
he selected use
by clicking this
ton. This butto
user’s access
yed before and
Page] by clickin
Event Logs
or/information)
t log.
Language1 to 9
.
er event log.
age.
log.
Language1 to 9
log.
Language1 to 9
er event log.
Language1 to 9
er event log.
button and sto
n is enabled o
level.
d after saving t
ng this button.
37
Page].
.
9) mapped to
9) mapped to
9) mapped to
9) mapped to
ored in the set
nly when the
the screen.
(4)
(10
7
0)
38
11 Title bar Shows the current date and time set in the NA. The display format depends on
the current project language.
12 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN
mode and ”PROGRAM” in PROGRAM mode.
Shows the selected controller name and IP address.
39
6 NJ/NX Troubleshooter Function
This section describes the function of the NJ/NX troubleshooter.
How to start the NJ/NX troubleshooter
Support language
Security settings
Screen capture
Exporting event logs
40
6-1 How
Us
Staring Select icon onpage. [ActivePage] a
Startin Press ”Actions You ca
Srating Use”Shwithin texrcute You ca
Auto-s When tEvent”Event”the “Tro If a useEvent PIf a conContro
w to Start
se one of th
g from the S
the”NJ/NX Tn the “Projec
Events Conappears.
ng from Acti
”ShowTroubls in “Events a
an specify a p
g with funct
howTroublesthe Visual Bae the subrout
an specify a p
starting trigg
the ”Launchcheckbox /”checkbox aroubleshoote
er error occuPage] appeantroller error ller Events P
t the NJ/N
he following f
System Men
Troubleshoott System Me
ntroller Status
ions
leshooter” unand Actions”
page to displ
tion.
shooter” funcasic code antine.
page to displ
gered by err
h on System Launch on Ure selected oer” tab page;
rs, [Active Uars. occurs, [Act
Page] appear
NX Troub
four procedu
nu
ter” enu”
s
nder ”.
lay.
ction d
lay.
ror
User on
ser
ive rs.
bleshoote
ures to start
r
t the NJ/NX troubleshoooter.
6-2 S
Support La
This sectio
SystemThe system
that are th
If you cha
troublesho
ControJapanese
The errors
Japanese,
anguage
on describes
m resourcem resource o
e NA system
ange a NA s
ooter will cha
oller error/Cand English
s and logs a
otherwise,
s the langua
e of the NJ/NX
m languages
system lang
ange accord
Controller eh are suppor
are displaye
displayed in
ages support
X troublesho
s.
guage, the l
ding to the la
event logrted.
ed in Japan
n English.
ted by the N
ooter suppo
anguage on
anguage tha
nese when t
NJ/NX trouble
rts the follow
n the button
t you selecte
the NA syst
eshooter.
wing nine lan
n or label of
ed.
tem languag
41
nguages
f the NJ/NX
ge is set to
1
X
o
42
Yo
Ex
Yo
Ex
de
User erroou can set u
xplorer]->[C
ou associate
xplorer]->[C
escribed late
or/User eveup to 9 langu
onfiguration
e the user ev
onfiguration
er).
ent log
uages (9 pat
ns and Setup
vent langua
ns and Setup
tterns) to the
p]->[Event S
ge with NA
p]->[Trouble
e same even
Settings] on t
project lang
eshooter] on
nt code by s
the NJ/NX p
uage by sel
the NA proj
selecting [Mu
project.
lecting [Mult
ject (proced
ultiview
tiview
ure is
6-3 S
Security S
You can se
Troublesho
The follow
Settings
et an author
ooter” page.
ing pop-up a
rity for each
.
appears whe
access leve
en attemptin
el to execute
ng to execut
e specific op
te an unauth
perations on
horized func
43
the “NJ/NX
ction.
3
X
44
6-4 Scre
Yo
Tr
Th
een Capt
ou can capt
roubleshoote
Active Co
Active Co
Active Us
Active Us
Controlle
Controlle
User Eve
User Eve
he following
ture
ture the disp
er” page.
ontroller Eve
ontroller Eve
ser Events P
ser Event De
er Event Log
er Event Log
ent Logs Pag
ent Log Deta
shows [Act
played scree
ents Page
ent Detailed
Page
etailed Infor
s Page
Detailed In
ge
ailed Informa
ive Controlle
en by pressi
Information
rmation
formation
ation
er Events Pa
ng the ”Scre
n
age].
een Shot” bbutton on the
e “NJ/NX
You need
by selectin
project.
to pre-set th
ng [Multiview
he target dev
w Explorer]->
vice to save
>[Configurat
e the screen
tions and Se
capture (SD
etup]->[Trou
D card or US
ubleshooter]
45
SB memory)
on the NA
5
)
46
6-5 Exp
Yo
th
Th
Th
porting Ev
ou can expo
e “NJ/NX Tr
Controlle
User Eve
he following
he following
vent Logs
ort the displa
roubleshoot
er Event Log
ent Logs Pag
shows [Con
shows an E
s
ayed event l
er” page.
s Page
ge
ntroller Even
Excel fille op
ogs in CSV
nt Logs Pag
pened form t
file by press
e].
the saved C
sing the “Sa
SV file.
ave to File” bbutton on
You need
by selectin
project.
to pre-set th
ng [Multiview
he target dev
w Explorer]->
vice to save
>[Configurat
e the screen
tions and Se
capture (SD
etup]->[Trou
D card or US
ubleshooter]
47
SB memory)
on the NA
7
)
48
7 R
Th
7-1 Eve
Yo
an
di
Th
Pa
D S A I
Relat
his section d
ents and A
ou can start
nd Actions”.Y
splay in ”Sta
he following
age] of “PLC
Directly inpu
Select a dro
A drop-down
If you don’t s
ted A
describes ac
Actions
the NJ/NX t
You can set
artPage”.
shows a se
C (controller
ut a text strin
op-down men
n menu of “S
set “Control
Action
ctions and fu
troubleshoo
t the target C
etting examp
name)” at s
ng in “Contro
nu for “Start
StartPage” c
lerName”,”A
ns and
unctions rela
oter with the
Controller in
ple when you
startup of the
ollerName”.
tPage”.
can be selec
Active Contro
d Fun
ated to the N
”ShowTroub
“ControllerN
u want to dis
e NJ/NX trou
cted after se
oller Status
nctio
NJ/NX troubl
bleshooter”
Name”, and
splay [Active
ubleshooter
etting “Contro
Page” is dis
ns
leshooter.
action in “Ev
set a page
e Controller
r.
ollerName”.
splayed at st
vents
to
Events
tartup.
7-2 F
Function nam
ShowTroubl
(ControllerN
PageName)
unctions
The follow
can start th
me Pa
eshooter
ame,
1.
2.
Example
ing function
he NJ/NX tro
arameter
Controller nam
Page name
Co
s are provid
oubleshoote
Support
me 1. String
1. String
2. _eHM
ontroller nam
ded as a Vis
er by specify
ted data ype
g
g Variable
MI_TROUBLES
Data tme
ual Basic fu
ying a page.
SHOOTER_PA
type name
nction speci
Descrip
Start the
You can
parame
parame
Status P
AGE
Enu
ifically for th
ption
e NJ/NX troub
n set a page at
eter. If you don
eter, [Active Ev
Page] is displa
merated dat
49
he NA. You
leshooter.
t startup with
’ set a
ent Controller
ayed.
a type
9
50
8 Data Type
The following enumerated data types are provided as the system-defined data type for the
NJ/NX troubleshooter.
Data type name Enumerated data type Description
_eHMI_TROUBLESHOOTER_PAGE ActiveControllerEvents = 0
ActiveUserEvents = 1
ControllerEventLogs = 2
UserEventLogs = 3
A data type that lists page names in the
NJ/NX troubleshooter.
9
9-1 M
Sys
This sectio
Multiview
You can m
Explorer]->
No
1 Autom
2 Secur
(1)
(2)
(3)
(4)
mac
on describes
Explorer
make the follo
>[Configurat
Name
matic Launch
rity Settings
Stud
s settings of
- Trouble
owing settin
tions and Se
You
con
You
on u
If th
trou
coss
The
dete
You
ope
“Acc
Pag
“Ab
erro
“Ab
logs
io Se
the NJ/NX t
eshooter
ngs of the tro
etup]->[Trou
u can set to aut
troller error/use
u can set the au
user event”.
he selected erro
ubleshooter aut
sresponding e
e detected erro
ected or the NA
u can set an au
erations on the
cess to Event L
ge] and [User E
ility to Reset E
ors.
ility to Clear Ev
s/user event log
etup
troubleshoo
oubleshoote
ubleshooter]
D
tomatically laun
er error occurs
utomatic launc
or occurs while
tomatically star
rror is displaye
r will not be de
A is re-started.
uthority for each
“NJ/NX Troubl
Logs” can restr
Event Logs Pag
rrors” can restr
vent Logs” can
gs.
ter with the
r by selectin
.
Description
nch the NJ/NX
s.
h upon “Launc
e the NA user p
rts, moving to a
ed.
etected again u
h access level
eshooter” page
rict the transitio
ge].
rict the reset of
restrict the cle
Sysmac Stu
ng [Multiview
X troubleshoote
ch on system ev
page is display
a screen where
unless the canc
to execute spe
e.
on to [Controlle
f active control
ear of controlle
51
udio.
w
r when a
vent”/ “Launch
ed, the NJ/NX
e the
cellation is
ecific
er Event Logs
ler errors/user
r event
1
52
“Ability to Save to CSV file” can restrict the CSV output for controller event
log and user event log.
“Ability to Print Screens” can restrict the screen capture on the “NJ/NX
Troubleshooter” page.
3 Language Mapping You can assign a NA project language to a user event language
(Language1 to 9) set in the Controller.
4 Target device for screen
capture and exported
files
You can set a target device to save the screen capture and output of CSV
file that are performed by the NJ/NX troubleshooter.
The saved location can be selected from “SD card” or ”USB memory”.
9-2 M
Multiview
You can as
Explorer]->
No
1 Contro
2 List vi
3 “Add/d
(1)
(2)
(3)
Explorer
ssociate the
>[HMI]->[Co
Name
oller Setting
iew
delete” button
- Control
e user error w
ontroller Eve
You c
The in
drop-d
You c
You e
projec
If an i
entry
the ”E
If an e
entry
You e
Page”
scree
You can
ller Event
with NA use
ents].
can select a Co
nternal device
down menu.
can associate t
enter the event
ct of the Contro
nternal device
because an er
Event Name/Co
external device
as desired in t
enter the NA us
” Column. You
en of correspon
n add/ delete se
t
er page by s
De
ontroller to set.
and external d
he user page f
code that is de
oller in the “Eve
is selected in t
rror name of th
omment” Colum
e is selected in
he ”Event Nam
ser page to ass
can move to th
nding event of t
ettings.
electing [Mu
escription
evice (NJ/NX)
for each event
efined in the Ev
ent Code” Colu
the controller s
e correspondin
mn.
the controller s
me/Comment” C
sociate in the “T
he associated
he NJ/NX trou
ultiview
are displayed
code.
vent Settings o
umn.
setting, you can
ng event code
setting, you ca
Column.
Troubleshoote
page from the
bleshooter.
53
in the
on the NJ/NX
nnot make an
is displayed in
an make an
r Associated
detailed
3
54
10
Th
10-1 H
To
th
Pe
cr
1. Click [MExploreSetup]-NJ/NX right-cl“Event
2. Cllower letable. Now yoCode/ELevel/G ・Event・Eventbutton ・Event・Group・Detailemergcontro
0 Ho
his section d
How set us
How to set
How to set
How to set
How to set
How to Se
o generate a
e NJ/NX tro
erform the fo
reate a prog
Multiview er]->[Configu->[Event Setproject, andick-> Edit) toSettings “ ta
lick the eft of the “Ev
ou can set thEvent Name/Group/Details
t Code: 1 t Name: Emepressed. t Level: Emep: Safety led Informatigency stop bol panel was
ow to
describes fiv
ser errors/us
t the pages
t the user er
t the automa
t the Langua
et User Er
any error/inf
oubleshooter
ollowing pro
ram to gene
urations and ttings] on the double-click
o open the able.
button in thevent Settings
he “Event /Event s” Columns.
ergency stop
rgency stop
on: The button on the
pressed.
Pre-s
ve settings th
ser informat
associated w
rror notifucat
atic launch o
age mapping
rrors/Use
ormation by
r needs to b
ocedure abo
erate user er
e k (or
e s”
set th
hat you nee
tion
with user er
tion of majo
of the trouble
g
er Informa
y the user, e
be set with th
ut “how to s
rror/user info
he Tro
d to make b
rrors
or fault
eshooter
ation
ach user err
he Sysmac S
et user erro
ormation”.
ouble
before using
ror/user info
Studio.
rs/user infor
eshoo
the troubles
ormation to d
rmation” and
oter
shooter.
display in
d “how to
3. If creaton the informa“ Tab pasting Note) Dwhen c(e.g.Ev
4. Copy dit to the
5. You caevent bor ”Set Use”Seevents”genera Input Code: EInfo1: A(Data tyInfo2: A(Data ty *The vafor SetAfor SetI Output Return
ting an Excelright, you caation in the “
Page by direg data from t
Do not includcopying. vent Code/Ev
data from thee “Event Sett
an generate tby using”SetAtInfo”.
etAlarm” to g”, and use”Sete a ”user inf
Event Code Attached infoype other thaAttached infoype other tha
alid code ranAlarm, and 4Info.
value: Alway
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Additional Information
The event level of user error/user information is determined by the event code you set.
The following table shows the correspondence between event code and event level.
Event type Event level Classification of
event level
Range of
corresponding
event code
Description
User error High User fault Level 1 1 to 5000 Select from 8 levels.
User fault Level 2 5001 to 10000
User fault Level 3 10001 to 15000
User fault Level 4 15001 to 20000
User fault Level 5 20001 to 25000
User fault Level 6 25001 to 30000
User fault Level 7 30001 to 35000
Low User fault Level 8 35001 to 40000
User
information
Lowest User Information 40001 to 60000 Event level whose event type
is classified in “user
information”.
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77
Revision History
Revision code Date Revised content
01 November 2015 Original production
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