Transcript
Page 1: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Transforming the Culture of Advising:

Success Through Collaboration

NACADA 2014 National Conference

October 11, 2014

Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services

Coordinator, College of Nursing

Page 2: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Activity: Newspaper Article

One Year from Now: Imagine that your campus newspaper is publishing an article about advising at your institution. In an ideal world, what would that article say?

Write two or three highlights from that article.

Page 3: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Presentation Learning Objectives

Introduce participants to the development and adoption of a new advising model

Discuss the application of proactive and appreciative advising strategies at SDSU

Provide participants with methods to change the advising culture on their campuses

Page 4: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Institutional Profile Four-year, public, land-grant institution Founded in 1881 10,220 undergraduate students (FTE) in fall 2013 2,137 first-time, full-time students in fall 2013 Offer 73 undergraduate majors, 32 master’s

degree programs, 15 Ph.D. programs, and 2 professional doctorates

Carnegie Foundation ranking: research university, high research activity

Division I athletic programs Located in Brookings, SD, population 22,591

Page 5: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

History of Advising at SDSU

Previous model: Primarily faculty advisors with some professional advisors

What was working? What wasn’t working?

Page 6: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Student Success Model Student success task force: 2009-2010

Identify effective practicesInventory SDSU initiativesDevelop a comprehensive model

Implementation teams formed: 2010-2011

Implementation: 2011-2012

Page 7: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Implementation Teams Common Read Early Alert First Year Advising Center First Year Seminar Individual Learning Plans/Mentoring Learning Communities/Block Scheduling Living/Learning Communities Meet State New Student Orientation Readmit Success Plan Summer Bridge Supplemental Instruction

Page 8: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

First-Year Advising Center

Modeled after the existing professional advisor structure

Full-time professional advisors for first-year students

Holistic approach to advising: academic, career, and personal goals

Advisors are specialists rather than generalists

Page 9: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Adoption of New Advising Philosophies

Proactive AdvisingEarly AlertCollege Student Inventory

Appreciative AdvisingIntroduction at SDSU Implementation Plan

Page 10: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Outcomes Advisee Satisfaction Survey

SP11 – SP12: Student satisfaction increased in 23 of 24 areasSP11 – SP14: Student satisfaction increased in all 24 areas; increased by double digits in 13 of 24 areas

Institution retention rateIncreased by 3.5% within three years of

implementing Student Success Model

Page 11: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Changing the Culture

John Kotter’s Eight Stages of Change1. Create a sense of urgency2. Put together a strong team3. Create an appropriate vision4. Communicate vision broadly5. Empower employees to act6. Produce sufficient short-term results 7. Build momentum – use it to tackle tougher

change problems8. Anchor new behavior in organizational culture

Page 12: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Activity: Presidential Cabinet

Review your newspaper article highlights from the start of this presentation. Which players on

your campus could help you implement the change you are seeking?

Page 13: NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson

Questions

Jody Owen605-688-4155

[email protected]

Meghan Peterson605-688-4089

[email protected]


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