Download - NHS Change Model
NHS Change Model
Rachel HindeNHS Improving Quality Delivery Team
@RachelHinde
www.changemodel.nhs.uk
NHS Change Model
The NHS Change Model• for everyone (including outside
the NHS)• Connects people• Helps us understand each
other’s roles in change, our strengths and preferences
• A framework rather than a model?
• Based on collective experience of delivering change
• Key ideas behind the model: – Energy for change– Compliance and commitment– Extrinsic and intrinsic motivators
Our shared purpose: at the heart of change in the NHS
Our shared purpose - is there a sense of shared purpose amongst our key stakeholders?
• Patients and their experience of the NHS and their health care are at the heart of what we do and drive change
• Making change happen together
• We need to understand the “us” in “our”, understand our shared values and build a purpose from there about our change
• At the heart of the NHS Change Model – start here
www.changemodel.nhs.uk
NHS Change Model
Getting some balance…
Mental models of change – striking a balanceHow we think about challenges
Mental models of change – striking a balanceHow we think about engagement
Mental models of change – striking a balanceHow we think about motivation
Rachel Hinde [email protected]
#NHSChange@RachelHinde