Download - Non verbal communication & body language
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NON VERBAL COMMUNICATION & BODY LANGUAGE
A V ASWIN IRENE ABRAHAMS4 CSE S4 CSE
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What is Non Verbal Communication?
Nonverbal communication between people is
communication through sending and receiving
wordless clues.
Non Verbal Communication=
Communication without words
“The most important thing in communication is
to hear what isn't being said.” Peter F. Drucker
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Importance of Nonverbal CommunicationVerbal & nonverbal Communication plays an important role in how people interact with one another. People are using around 35% verbal communication and 65% nonverbal communication in daily life. Nonverbal communication has also cultural meaning.
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Power of Nonverbal Communication
➢ Regulate the flow of communication.
➢ Reinforce or modify what is said in words.
➢ Convey information about their emotional State.
➢ Provide Feedback to the other Person.
➢ Define the relationship between people.
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Forms of nonverbal communication• Eye Contact• Facial Expressions• Posture• Haptics or Touch• Gestures• Personal Space
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Eye Contact● Our eyes were made to connect.
● Our eyes reveal our thoughts and Feelings.
● Eye contact shows attention.
● Eye contact creates an intimate bond. Eye contact also establish the nature of a relationship.
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Facial Expressions● Face is the index of the Mind
● The eyes, the lips and the muscles express many feelings.
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PosturePosture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general.
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Some Common Postures
•arms folded across the chest : unsympathetic
•arms held loose : open positive attitude
•upright posture : high status , I am the boss
•bowing head : lower status
•sideway lean : relaxation, friendliness
•self wrapping : withdrawal, self protection
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Haptic or TouchHaptic communication is communicating by touch.Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people.For example: We use handshakes to gain trust and introduce ourselves.
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GesturesA gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message.
Gestures include movement of the hands, face, or other parts of the body.
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SOME COMMON GESTURES• Shoulder Shrug: I don’t know
•Puffed Chest : pride or achievement
•Sucked Stomache: I am not as fat as I look
•Nose Tapping : mind your own business
•Finger Crossing:Protection
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Personal spacePersonal space is your "bubble" - the space you place between yourself and others. This invisible boundary becomes apparent only when someone bumps or tries to enter your bubble.
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THANK YOU!!!!!