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cool stuff we did at NSC

talent management commission presents:

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1. we defined our context:

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key issues to be aware of for the next few months…

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GIS Implementation

Pipeline Management

Member Retention

Valid People Analytics

Evolution of VPTM Role

6Transition

7Sustainable Talent Management Systems

8Exchange-driven Talent Management systems

9Team Minimums Implementation

10IXPs

11NSC Output

12L&D

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2. then we created projects.

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- EP LEAD - JD/OS- Operational LnD - Performance Management/ RnR - Advanced People Analytics - MB Selection & Transition

all resources will be available by Nov 15

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3. txp evolutionWe recognised the need to completely evolve the way we run our team

member program. To do this we started from the basics by re-defining the value proposition of the Team Member Program and the key roles we have

within the membership program.

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we used this model

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read more about it here.

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Indian Students

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Indian Students pains:

• lack societal support • fear of judgement • future insecurity • lack of risk taking attitude • lack of resources • grades stereotypes • unhealthy competition • lack of freedom to take independent

decisions • rigid education syste • lack of family support

“What are pains of Indian students?”

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Indian studnets

gains:• Huge pool of talent • Demand of youth leaders • Geographical diversity • Chilled out attitude • Availability of variety of

opportunities

“What are gains of Indian students/ what makes them happy?”

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jobs:• Getting out of India/

Travel • Get Settled • Financial Sustainability • Best company internship/

fellowship • Recognition by peers • Giving back to parents • Stable life • Sense of freedom

Indian Students

“What are the long term ambitions of Indian

students?”

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the question for you:

how are you addressing these

needs in your TMP?

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iGIP

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iGIPpains:

• Client Relations • Matching Time • FRRO • Change in person of contact • Lack of professionalism • Lack of system for tracking EPs • Discrimination of EPs from TNs

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iGIP

gains:• Corporate Exposure • Netwokring • Entrepreneurial Outlook • Communication &

Interpersonal skills • Team Experience • Sales Skills

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iGIP

jobs:• Building their network • Gaining the required

skills to start my own company

• Work in the network • Exploring

opportunities in the network

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iGIPpain reliever:

• CRM Model - Communication Model for iGIP • GIS • Retention of Members: Formal Process of

changing P.O.C • EP Communication - expectation setting with

EP • Concrete Tracking Mechanisms/ Tools • Operational Training • LEAD on time management, priorisation,

confidence, dealign with uncooperative EPs • FRRO- group scene, lunch sponsored by LC

post that.

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iGIP

gain creators:

• Subsidised rates for networking forums

• Account Management • Interns on TXP

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iGIP

products & services:

• EP LEADs • Corporate Summit • Trainee Conference • External Trainers • Sales Development

Programs

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oGCDP

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oGCDPpains:

• Balancing JD with studies • Monotonous work • Cold Calling (training) • Tracking IR Building • No cross-team culture within the

same department • One team raising, matching and

realising (alot of work) • Synergy with back office • Hectic work (1 TMP handling 3 EPs)

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oGCDP

gains:• Holistic experience • Leadership Development • Public Speaker • Emotional and professional

bond with EPs and LC

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oGCDPpain reliever:

• GIS • New Customer Flow • Tracking Tools [synergy with CIM] • Inter Team Days & Inter Department

Days • MB Meet & Synergy Plans • Time Boxing • Parents Meet • Mock Sessions

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oGCDP

gain creator:• LnD on a regular basis • opportunities after sessions

for EP Inductions, IS/CP, member inductions

• Stronger communication • Involvement in LC actiivties • Doing culture exchange

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iGCDP

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iGCDPpains:

• Account Management of Partners • Matching - spamming emails • NGO Back outs - due to bad

expectations • XP Delivery problems • ‘Rascal’ EPs • Unresponsive • Poor support from Back Office • Time Management

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iGCDP

gains:• Networking • Sales Learning • Professional Exposure • Strategy Management • Promoters • Cultural Exposure • Crisis Management

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iGCDP

jobs:• Networking with 18-22 age

group globally • Social Impact • Entrepreneurial Outlook • Sales • Exposure to international • Global Outlook • Leadership Development

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iGCDPpain reliever:

• Proper Expectation Settings • Effective Synergy • GIS • Proper EP Engagement &

Education

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iGCDP

gain creators:• LEAD [Time Management] • More interns and trainees

involved in LC activities (LCMs)

• More onground engagement

• Training/ effective LnD

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iGCDP

products & services:

• Assigning EP Buddies • EP LEADs • Short term TMP in iGCDP • More effective

appointments - identifying needs for NGOs and helping

• Volunteering activities • Project & CRM

Management

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oGIP

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oGIPpains:

• Tough stakeholders • International Relations • Delivery Rate • EP Induction • Stagnation/ slow progress in the

program • processess not optimised

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oGIP

gains:• Better IR building skills for

easier matching • Communication and sales • Develop facilitation skills

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oGIP

jobs:• Professional growth • Global learning

enviornment • Stronger prospects in

getting a job • Cultural Experience • Growth Mindset • CV

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oGIPpain reliever:

• GIS Implementation for faster processes and member efficiency

• Brand message in global network to increase the impact of the program

• Better member retention to build an oGIP culture

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oGIP

gain creators:• opportunities to build an

international network • People management for

stronger teams • Stronger market

penetration to break stereotype post-graduate ‘work for MNC’ trend.

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oGIP

products & services:

• Virtual learning environment

• External mentoring • LEAD program to evolve

oGIP customer centricity

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3. membership journey mapping

After understanding the needs and value of our TMP program and our most popular roles in each program. We practiced plotting their

experience for the next 2 months.

Try this out for your Q4 to plan for your Talent Management activities in a structured way.

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Start w i th p lot t i ng the Job

Descr ipt i on t ime l i ne

eg . i GCDP

You are p lot t i ng out the

membersh ip act iv i t i es for the next 2 months i n accordance w i th

the program t ime l i ne .

It ’ s a good i dea to do th i s w i th you VP

Program Head

S TEP ONE :

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P lot your l oca l t ime l i ne as we l l

eg . check be low

Th i s can i nc l ude 1. Interna l Events :

E l ect ions , LCMs , Trans i t i on

2. or Externa l Events : exams ,

ho l i days etc .

It ’ s a good i dea to p lan th i s w i th your

LCP and EB .

S TEP TWO:

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based on the JD t ime l i ne of the program - f i l l

i n t he LnD requ i red .

eg . i GCDP check be low

P lease refer to the Operat iona l

Cyc les that you can j u s t copy/paste .

You shou ld be us i ng your data ana lyt i cs

and performance appra i sa l s [ need

sens i ng ] to assess what operat iona l LnD i s the more urgent &

important.

S TEP THREE :

Yo u r L n D s h o u l d a l w a y s r e l a t e t o t h e o p e r a t i o n a l

a c t i v i t i e s

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based on your needs sens i ng

p lot your team t ime l i ne

Based on sens i ng through data ana ly t i cs / ta lk i ng to your VPs i dent i fy where the department / team i s

current ly a t.

S TEP FOUR :

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after a l l t hat ! Comp i l e the

Outer Journey

Ref lect / l i s ten to your VPs and summar i se the key

‘Outer Journey ’ aka . cha l l enges that members w i th i n the team/funct ion

are go ing through .

S TEP FIVE :

make sure th i s i s made i n synergy w i th the VP respons ib le

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and f i na l l y… the i nner j ourney

p lot t i ng ,

After good needs sens i ng/ outer j ourney mapp ing -

you shou ld be ab le to p lot the i nner j ourney act iv i t i es

needed to be g iven to members .

S TEP SIX :

Th i s comes i n 2 forms : 1. I nner Journey ( team) :

wh ich i s based on the team s tatus

2. Inner Journey ( i nd iv idua l ) : wh ich i s

based on the operat iona l and l oca l t ime l i ne

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now you have a c lear i dea of what to do for th i s funct ion /program/team for the next 2 months !

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remember this is just a sample! Try is

out for yourself using the

membership mapping xls.

(:

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more output coming soon!


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