Download - Oki C110 (English Version)

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Users Guide

59318501 my.okidata.com

C110


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2 - C110 Users Guide

Copyright 2009 by Oki Data. All Rights Reserved

C110 Users Guide

P/N 59318501, Revision 1.1

May, 2009

Every effort has been made to ensure that the information in this

document is complete, accurate, and up-to-date. The manufacturer

assumes no responsibility for the results of errors beyond its control.

The manufacturer also cannot guarantee that changes in software and

equipment made by other manufacturers and referred to in this guide

will not affect the applicability of the information in it. Mention of

software products manufactured by other companies does not

necessarily constitute endorsement by the manufacturer .

While all reasonable efforts have been made to make this document as

accurate and helpful as possible, we make no warranty of any kind,

expressed or implied, as to the accuracy or completeness of the

information contained herein.

The most up-to-date drivers and manuals are available from the web

site: http://www.okiprintingsolutions.com.

Trademark Information

Oki is a registered trademark of Oki Electric Industry Company Ltd.

Apple, Macintosh and Mac OS are registered trademarks of Apple

Computers Inc. Hewlett-Packard, HP, and LaserJet are registeredtrademarks of Hewlett-Packard Company. Microsoft, MS-DOS and

Windows are either registered trademarks or trademarks of MicrosoftCorporation in the United States and/or other countries.

Other product names and brand names are registered trademarks or

trademarks of their proprietors.


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Take Care with Toner Powder

Emergency First Auid

! If swallowed, give small amounts of cold water and seek medical

attention. DO NOT attempt to induce vomiting.

! If inhaled, move the person to an open area for fresh air. Seek medicalattention.

! If it gets into the eyes, flush with large amounts of water for at least 15

minutes keeping eyelids open. Seek medical attention.

Spillage

Spillages should be treated with cold water and soap to help reduce risk of

staining skin or clothing.


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Contents


1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Getting Acquainted with Your Printer...................................................... 8

Space Requirements ......................................................................... 8

Printer Parts ....................................................................................... 9

The Control Panel ................................................................................ 11

The Indicators .................................................................................. 11The Rotate Toner KEY..................................................................... 12

The Cancel KEY .............................................................................. 13

The Printer Driver and Utility CD .......................................................... 15

System Requirements........................................................................... 16

2 Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Selecting Printer Driver Defaults........................................................... 18

Uninstalling the Printer Driver ............................................................... 19

Displaying Printer Driver Settings ......................................................... 20

Printer Driver Settings........................................................................... 21

Common Buttons ............................................................................. 21

Basic Tab ......................................................................................... 22

Layout Tab ....................................................................................... 22

Overlay Tab ..................................................................................... 23

Watermark Tab ................................................................................ 23

Quality Tab....................................................................................... 23Version Tab...................................................................................... 23

3 Remote Panel Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Working with the Remote Panel Utility.................................................. 25

Introduction ...................................................................................... 25

Opening the Remote Panel Utility.................................................... 25

Using the Remote Panel Utility ........................................................ 25

Closing the Remote Panel Utility........................................................... 28


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4 Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Print Media............................................................................................ 30

Specifications................................................................................... 30

Types .................................................................................................... 31

Plain Paper (Recycled Paper).......................................................... 31

Thick Stock ...................................................................................... 32

Labels .............................................................................................. 33

Letterhead Stationery....................................................................... 34

Postcards......................................................................................... 35

Printable Area ....................................................................................... 36

Page Margins................................................................................... 36

Loading Media....................................................................................... 37

Tray 1 (Multipurpose Tray)............................................................... 38

Other Media ..................................................................................... 40

Output Tray ........................................................................................... 42

Media Storage....................................................................................... 43

5 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Toner Cartridges ................................................................................... 45

General Information ........................................................................ 45

Storing and Handling Toner Cartridges: .......................................... 45

Replacing a Toner Cartridge............................................................ 47

Replacing All Toner Cartridges at the Same Time........................... 52

Imaging Cartridges................................................................................ 54

Replacing the Imaging Cartridge ..................................................... 54

The Fuser Unit ...................................................................................... 57

Replacing the Fuser Unit ................................................................. 57

6 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Maintaining the Printer .......................................................................... 65Cleaning the Printer .............................................................................. 67

Exterior............................................................................................. 68

Interior.............................................................................................. 69

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Introduction ........................................................................................... 83

Preventing Media Misfeeds................................................................... 84

Understanding the Media Path ............................................................. 85


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Indicator Messages............................................................................... 86

Status Messages ............................................................................. 86

Warning Messages ......................................................................... 87

Error Messages................................................................................ 88

Service Message ............................................................................. 89

Clearing Media Misfeeds ...................................................................... 90

Clearing Procedures ........................................................................ 91

Solving Problems with Media Misfeeds................................................. 98

Solving Other Problems ........................................................................ 99

Solving Problems with Printing Quality .............................................. 101

8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Printer Specifications ......................................................................... 108

Consumable Life Expectancy Chart.................................................... 110User-Replaceable Consumables .................................................. 110

Service-Replaceable Consumables............................................... 110


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Introduction


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Getting Acquainted with Your Printer

Space Requirements

To ensure easy operation, consumable replacement and maintenance,

adhere to the recommended space requirements detailed below.

Side View

Front View

496 mm (19.5")

100 mm(3.9")

396 mm (15.6")

707 mm (27.8")

100 mm(3.9")

380 mm (14.9")

520mm(

20.5

")

127 mm(5.0")

245mm

(9.6

")

275mm(

10.8

")

100 mm(3.9")


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Printer Parts

The following drawings illustrate the parts of your printer referred to

throughout this guide, so please take some time to become familiar with

them.

Front View

1Output tray

2Control panel

3Front cover

4Tray 1 (Multipurpose tray)

5Top cover

6Fuser unit

7Fuser separator levers

8Fuser cover lever

9Imaging cartridge

10Toner cartridge

1

2

3

4

5

77

6

9

10

86

10

9


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Rear View

1Power switch

2Power connection

2USB port1

2

3


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The Control Panel

1Ready indicator

2Attention indicator

3Rotate Toner key

4Toner indicators

5Cancel key

The Indicators

The indicators use five types of signals:

" Off

" On

" Slow blinking1 blink every 2 seconds

" Blinking1 blink per second

" Rapid blinking2 blinks per second

Each of the indicators has the following basic meaning.

" Ready indicator

When lit, printing can be performed.

" Attention indicator

When lit or blinking, an error has occurred or there is a warning.

" Toner indicators

When blinking, the toner for the corresponding color is about to run out.

When lit, the toner in the corresponding color is empty.

In addition, printer warnings and errors may be indicated by combinations of

the various types of signals used by the indicators in the control panel

(indicator messages).

Y M C K

EADY

OTATE

ONER

TTENTION

ANCEL

1

2

3 4 5


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For details on these indicator messages, refer to Indicator Messages on

page 86.

The Remote Panel Utility can also be used to check the printer status. For

details, refer to Working with the Remote Panel Utility on page 25.

The Rotate Toner KEY

The Rotate Toner key allows you to switch the printer from normal operation

mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup

mode.

The mode that the printer enters depends on how long the Rotate Toner key

is held down.

Note When the printer is switched to any of these operation modes, the

magenta toner indicator lights up.

The Rotate Toner key is used in the following situations.

" When replacing a toner cartridge

" When replacing all toner cartridges at the same time

" When cleaning the print head window

When replacing a toner cartridge

Press the Rotate Toner key.

The printer enters Change Toner mode.

Note For details on replacing a toner cartridge, refer to Replacing a

Toner Cartridge on page 47.

Note To return to normal operation mode from Change Toner mode,

press the Cancel key.

Length of time that

the Rotate Toner key

is held down

Mode that the printer

enters

Indicators on the control

panel

Less than 5 seconds Change Toner mode -

5 to 10 seconds Print Head Cleanup

mode

All indicators blink once after

the key has been held down

for 5 seconds.

More than 10 seconds Eject All Toner mode All indicators flash once after

the key has been held down

for 10 seconds.


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When cleaning the print head window

Hold down the Rotate Toner key for 5 seconds to 10 seconds.

The printer enters Print Head Cleanup mode.

Note For details on cleaning the print head window, refer to Cleaning

the Print Head Window on page 73.

Note To return to normal operation mode from Print Head Cleanup

mode, refer to Cleaning the Print Head Window on page 73.

Note Print Head Cleanup mode is a mode that allows the user to clean

the print head window more easily. The print head window is not

cleaned automatically.

When replacing all toner cartridges at the same time

Hold down the Rotate Toner key more than 10 seconds.

The printer enters Eject All Toner mode.

Note For details on replacing all toner cartridges at the same time, refer to

Replacing All Toner Cartridges at the Same Time on page 52.

Note To return to normal operation mode from Eject All Toner mode, press

the Clear key.

The Cancel KEY

The Cancel key allows you to:

" Continue a print job after addressing an error message

" Cancel a print job

" Reset the printer after a toner cartridge is replaced

Note For details on resetting the printer after replacing a toner cartridge,

refer to Replacing a Toner Cartridge on page 47.

Continuing a Print Job after an Error Message

You can continue a print job after correcting the following types of errors:

" No more media in the tray

" Media other than that set in the printer driver was fed into the printer

Note For details on the error messages, refer to Indicator Messages on

page 86.


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If any of the errors listed above occur, press the Cancel key to continue the

print job.

Cancelling a Print Job

You can cancel a print job that is currently being processed.

While data is being processed or printed (the green Ready indicator isblinking), hold down the Cancel key for more than 5 seconds to cancel the

print job.

Both the Ready and Attention indicators blink when the print job is cancelled.


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The Printer Driver and Utility CD .

Drivers Use/Benefit

Windows Vista/Server 2008/XP/

Server 2003/2000

These drivers give you access to all of

the printer features. For details, refer

toDisplaying Printer Driver Settings

on page 20.Windows Vista/Server 2008/XP/Server 2003 for 64bit

Utilities Use/Benefit

Remote Panel Utility From the Remote Panel Utility, the

current status of this printer can be

checked.

For details, refer to Working with the

Remote Panel Utility on page 25.

Documentation Use/Benefit

Users Guide (this manual) This manual provides details on

general daily operations, such as

using the drivers and control panel

and replacing consumables.


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System Requirements" Personal computer

Pentium II: 400MHz or higher

" Operating System

Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Business/Enterprise,

Windows Vista Home Basic/Home Premium/ Ultimate/Business/Enterprise x64 Edition,

Windows Server 2008

Windows Server 2008 x64 Edition

Windows XP Home Edition/Professional (Service Pack 2 or later),

Windows XP Professional x64 Edition

Windows Server 2003

Windows Server 2003 x64 Edition

Windows 2000 (Service Pack 4 or later)

" Free hard disk space

256 MB or more

" RAM

128 MB or more

" CD drive

" I/O interface

USB Revision 2.0 and USB Revision 1.1 compliant port

Note The USB cable is not included with the machine.

Note This printer cannot be used as a shared printer.


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Using the PrinterDriver


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Selecting Printer Driver DefaultsBefore you start working with your Printer, you are advised to verify and

change the default printer driver settings if necessary.

1 Choose the drivers properties as follows:

(Windows Vista/Server 2008)From the Start menu, select Control Panel, and then click Hardware

and Sound to select Printers. Right-click the icon for this printer, and

then select Printing Preferences.

(Windows XP/Server 2003)From the start menu, select Printers and Faxes to display the Print-

ers and Faxes directory. Right-click the icon for this printer, and select

Printing Preferences.

(Windows 2000)

From the Start menu, select Settings and then Printers to display thePrinters directory. Right-click the icon for this printer, and select Print-

ing Preferences.

2 Select the Basic tab. Select the default settings for your printer, such asthe default media format you use.

3 Click Apply.4 Click OK to exit from the Printing Preferences dialog box.


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Uninstalling the Printer DriverThis section describes how to uninstall the printer driver if necessary.

Note You must have administrator privileges in order to uninstall the printer

driver.

Note If the User Account Control window appears when uninstalling onWindows Vista or Server 2008, click the Allow button or the Continue

button.

Windows Vista/Server 2008/XP/Server 2003/2000

1 Close all applications.2 Choose Uninstall Program as follows:

(Windows Vista/Server 2008/XP/Server 2003)

From the Start, All programs menu, choose the item that contains

the printer utilities, and then Uninstall.

(Windows 2000)From the Start, Program menu, choose the item that contains the

printer utilities, and then Uninstall.

3 When the Uninstall dialog box appears, select the printer to be deleted,and then click Uninstall button.

4 The printer driver will be uninstalled from your computer.


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Displaying Printer Driver Settings

Windows Vista/Server 2008

1 From the Start menu, select Control Panel, and then click Hardwareand Sound to select Printers.

2 Right-click the icon for this printer then select Printing Preferences.

Windows XP/Server 2003

1 From the start menu, select Printers and Faxes to display the Printersand Faxes directory.

2 Right-click the icon for this printer and select Printing Preferences.

Windows 2000

1 From the Start menu, select Settings, and then click Printers to displaythe Printers directory.

2 Right-click the icon for this printer and select Printing Preferences.


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Printer Driver Settings

Common Buttons

The buttons described below appear on each tab.

" OK

Click to exit the Properties dialog box, saving any changes made.

" Cancel

Click to exit the Properties dialog box without saving any changes made.

" Apply

Click to save all changes without exiting the Properties dialog box.

" Help

Click to view the help.

" Easy Set

Click Save to save the current settings. Specify a Name and Comment to

access the settings for use again later.

Name: Type in the name of the settings to be saved.

Comment: Add a simple comment to the settings to be saved.

Afterward, the saved settings can be selected from the drop-down list. To

change the registered settings, click Edit.

Select Default from the drop-down list to reset the functions in all tabs to theirdefault values.

" Printer View

Click this button to display an image of the printer in the figure area.

When this button is clicked, it changes to the Paper View button (when a tab

other than the Watermark tab orQuality tab is selected), the Watermark

View button (when the Watermark tab is selected), or the Quality View

button (when the Quality tab is selected).

Note This button does not appear on the Version tab.

" Paper View

Click the button to display a sample of the page layout in the figure area.

When this button is clicked, it changes to the Printer View button.

Note This button does not appear on the Watermark, Quality and Versiontabs.

" Watermark View

Click the button to display a preview of the watermark.


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Note This button appears only when the Watermark tab is selected.

" Quality View

Click the button to display a sample of the settings selected in the Quality tab.


Note This button appears only when the Quality tab is selected.

" Default

Click the button to reset the settings to their defaults.

Note This button does not appear on the Version tab.

Note When this button is clicked, the settings in the displayed dialog box

are reset to their defaults. The settings on other tabs are not changed.

Basic Tab

The Basic Tab allows you to

" Specify the orientation of the media

" Specify the size of the original document

" Select the output media size

" Register/edit custom paper sizes

" Zoom (expand/reduce) documents

" Specify the number of copies

" Turn on/off job collation

" Specify the paper source

" Specify the type of media

" Select the paper used for the front page

Layout Tab

The Layout Tab allows you to

" Print several pages of a document on the same page (N-up printing)

" Print a single copy for enlargement and print several pages

" Rotate the print image 180 degrees

" Specify image shift settings

Note Double-Sided printing is not available with this printer.


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Overlay Tab

Note Be sure to use overlays with print jobs with a media size and

orientation that matches the overlay form.

In addition, if settings have been specified for N-up in the printer

driver, the overlay form cannot be adjusted to match the specified

settings.

The Overlay Tab allows you to

" Select the form Overlay to use

" Add, edit or delete overlay files

" Print the form on all pages or only the first page

Watermark Tab

The Watermark Tab allows you to

" Select the watermark to be used

" Add, edit or delete watermarks

" Print the watermark on the background

" Print the watermark on only the first page

" Print multiple copies of the selected watermark on a single page

Quality Tab

The Quality Tab allows you to

" Specify whether to print in color or black and white

" Specify the color matching for printing documents

" Specify the resolution for the printout

" Select whether or not economy print is used

" Adjust the contrast (Contrast)

"Control the darkness of an image (Brightness)

" Adjust the saturation of printed image (Saturation)

" Adjust the sharpness of the printed image (Sharpness)

Version Tab

" The Version Tab allows you to view information about the printer driver.


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Remote PanelUtility


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Working with the Remote Panel Utility

Introduction

The Remote Panel Utility shows information about the current status of the

printer and allows you to specify various settings such as the time until the

printer enters Energy Save mode.

Note In order to use the Remote Panel Utility, install it after installing the

printer driver.

Opening the Remote Panel Utility

Follow the procedure described below to start up the Remote Panel Utility.

1 Double-click the file Remote_Panel.exe, which is either on the desktop orany other location on the computer.(The Remote_Panel.exe is saved at the location specified when the

Remote Panel Utility was installed.)

The Remote Panel Utility icon appears in the Windows notification area

(right end of the taskbar).

2 Double-click the Remote Panel Utility icon that appears in the notificationarea.

Note When starting Remote Panel Utility again after it has been exited,

double-click the file Remote_Panel.exe.

Using the Remote Panel Utility

The following functions are available from the Remote Panel Utility.

Panel Tab

Remote Panel

"StatusAllows the current status of the printer to be checked.

" Display Configuration PageDisplays the configuration page. In addi-

tion, the contents of the configuration page can be saved as an INI file.

" Rotate TonerClick the button to switch the printer to the selected

operation mode. The following two modes are available.

Change Toner:Used when replacing a toner cartridge.Select this mode, and then click the Rotate Toner button to switch

the printer to the Change Toner mode.

(Refer to Replacing a Toner Cartridge on page 47.)


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Eject All Toner:Used when replacing all toner cartridges at thesame time.

Select this mode, and then click the Rotate Toner button to switch

the printer to the Eject All Toner mode.

(Refer to Replacing All Toner Cartridges at the Same Time on

page 52.)

" P/H Clean UpClick the button to switch the printer to the P/H CleanUp mode.

Print Head Cleanup mode is a mode that allows the user to clean the

print head window more easily. The print head window is not cleaned

automatically.

(Refer to Cleaning the Print Head Window on page 73.)

Note The printer can also be switched to any of these operation modes

by pressing the Rotate Toner key on the printer.

Refer to The Rotate Toner KEY on page 12.

Set Default

" ApplyClick to send the settings specified for "Toner Low Message",

"Toner Out Stop", "Energy Save Time" and "Auto Continue" to the

printer.

" Toner Low MessageSpecifies whether a printer indicator blinks or a

warning message appears in the status display box of the Remote

Panel Utility when toner is about to run out. IfOff is selected, neither

of these notifications appear when the toner is about to run out.

" Toner Out StopSpecifies whether or not printing stops when the

toner becomes empty.

" Energy Save TimeSet time to enter Energy Save mode when no

operation is performed.

" Auto ContinueIfOff is selected, the next print job will not be per-

formed if a paper size error occurred in the printer, unless the Clear

key is pressed to cancel the error.

IfOn is selected, the next print job is sent if a paper size error

occurred in the printer, the error is automatically cancelled, and thenext print job is performed.

Calibration

" StartPerforms the calibration operation.


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User Service Tab

Top AdjustmentAllows the vertical print position to be finely adjusted.

Left AdjustmentAllows the horizontal printer position to be finely adjusted.

Transfer PowerSet the 2nd Transfer voltage for the Media type.

Service's Choice

" GDI TimeoutSpecifies the amount of time until communication with

the printer times out.

" Energy SaveSpecifies whether or not the Energy Save mode is

enabled. The length of time until the machine enters Energy Save

mode can be specified from the Panel tab.

Note This menu is displayed only on the Americas model.

FlickerSet fuser heater power.

Image Adj ParamUse when print quality is reduced in environments such

as high altitudes.

Print Pattern 1, Print Pattern 2Prints a test pattern so the print result can be

checked. ttern can be printed with "Print Pattern 1", and a color test pattern

can be printed with "Print Pattern 2".

DownloadDownloads the current printer settings and displays them in the

utility.

UploadSends the current utility settings to the printer.


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Closing the Remote Panel UtilityTo close the Remote Panel Utility, right-click the Remote Panel Utility icon in

the Windows notification area (right end of the taskbar), and then choose

Exit.

Note When the Close button in the lower-right corner of the Remote Panel

Utility window is clicked, the window is closed, and the utility remains

miniaturized as an icon in the notification area. (The utility is not

closed.) Double-click the icon to open the Remote Panel Utility

window again.

Note Wait at least 5 seconds before opening the Remote Panel Utility again

after it has been closed.


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Media Handling


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Print Media

Specifications

Media Media Size

Inch Millimeter

A4 8.2 x 11.7 210.0 x 297.0

B5 (JIS) 7.2 x 10.1 182.0 x 257.0

A5 5.9 x 8.3 148.0 x 210.0

Legal 8.5 x 14.0 215.9 x 355.6

Letter 8.5 x 11.0 215.9 x 279.4

Statement 5.5 x 8.5 139.7 x 215.9

Executive 7.25 x 10.5 184.2 x 266.7

Folio 8.25 x 13.0 210.0 x 330.0Letter Plus 8.5 x 12.69 215.9 x 322.3

UK Quarto 8.0 x 10.0 203.2 x 254.0

Foolscap 8.0 x 13.0 203.2 x 330.2

Government Legal 8.5 x 13.0 215.9 x 330.2

B5 (ISO) 6.9 x 9.8 176.0 x 250.0

J-Postcard 3.9 x 5.8 100.0 x 148.0

Kai 16 7.3 x 10.2 185.0 x 260.0

Kai 32 5.1 x 7.3 130.0 x 185.0Government Letter 8.0 x 10.5 203.2 x 266.7

16K 7.7 x 10.6 195.0 x 270.0

Oficio Mexico 8.5 x 13.5 215.9 x 342.9

Custom, Minimum* 3.6 x 7.7 92.0 x 195.0

Custom, Maximum* 8.5 x 14.0 216.0 x 356.0

Notes:* With thick stock

The minimum size is 3.6 x 7.25 inch (92.0 x 184.0 mm).

The maximum size is 8.5 x 11.7 inch (216.0 x 297.0 mm).


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TypesBefore purchasing a large quantity of special media, do a trial printing

with the same media and check the print quality.

Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Plain Paper (Recycled Paper)

Use plain paper that is

" Suitable for plain paper laser printers, such as standard or recycled office

paper.

Important!Do not use the media types listed below. These could cause poor

print quality, media misfeeds, or damage to the printer.

Keep media between 15% and 85% relative humidity. Toner does

not adhere well to moist or wet paper.DO NOT use plain papers that

are

" Coated with a processed surface (such as carbon paper, and colored

paper that has been treated)

" Carbon backed

" Unapproved iron-on transfer media (such as heat-sensitive paper,

heat-pressure paper, and heat-press transfer paper)

" Cold-water-transfer paper

" Pressure sensitive

" Designed specifically for inkjet printers (such as superfine paper, glossy

film, and postcards)

" Already been printed on by another printer, copier, or fax machine

Capacity Tray 1 Up to 200 sheets, depending on the paper

weight

Orientation Face up

Driver

Media Type

Plain Paper

Weight 60 to 90 g/m (16 to 24 lb bond)


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" Dusty

" Wet (or damp)

" Layered

" Adhesive

" Folded, creased, curled, embossed, warped, or wrinkled

" Perforated, three-hole punched, or torn

" Too slick, too coarse, or too textured

" Different in texture (roughness) on the front and back

" Too thin or too thick

" Stuck together with static electricity

" Composed of foil or gilt; too luminous

" Heat sensitive or cannot withstand the fusing temperature (180C

[356F])" Irregularly shaped (not rectangular or not cut at right angles)

" Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

" Acidic

" Any other media that is not approved

Thick Stock

Paper thicker than 90 g/m2

(24 lb bond) is referred to as thick stock. Test allthick stock to ensure acceptable performance and to ensure that the image

does not shift.

You can print continuously with thick stock. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

DO NOT use thick stock that is

" Mixed with any other media in the trays (as this will cause printer

misfeeding)

"

Capacity Tray 1 Up to 50 thick stock sheets, depending on

their thickness

Orientation Face upDriver

Media Type

Thick Stock 1

Thick Stock 2

Weight Thick Stock 1: 91 to 160 g/m2 (25 to 42.6 lb bond)

Thick Stock 2: 161 to 209 g/m2 (42.7 to 55.6 lb bond)


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Labels

CAUTIONLabels may stick to the fuser, causing them to peel off and media

misfeeds to occur.

A sheet of labels consists of a face sheet (the printing surface), adhesive, and

a carrier sheet:

" The face sheet must follow the plain paper specification.

" The face sheet surface must cover the entire carrier sheet, and no

adhesive should come through on the surface.

You can print continuously with label sheets. However, this could affect the

media feed, depending on the media quality and printing environment. Ifproblems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Check your application documentation for more information on printing labels.

Use label sheets that are

" Approved for laser printers

Capacity Tray 1 Up to 50 label sheets, depending ontheir thickness

Orientation Face up

Driver Media

Type

Labels


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DO NOT use label sheets that

" Have labels that easily peel off or have parts of the label already removed

" Have backing sheets that have peeled away or have exposed adhesive

" Are precut or perforated

Letterhead Stationery

You can print continuously with letterhead. However, this could affect the




Capacity Tray 1 Up to 50 sheets, depending on their size and

thickness

Orientation Face up

DriverMedia Type

Letterhead


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Postcards

You can print continuously with postcard. However, this could affect the




Use postcards that are

" Approved for laser printers

DO NOT use postcards that are" Coated

" Designed for inkjet printers

" Precut or perforated

" Preprinted or multicolored

Note If the postcard is warped, press on the warped area before putting

it in Tray 1.

" Folded or wrinkled

Capacity Tray 1 Up to 50 postcards, depending on their

thickness

Orientation Face up

Driver

Media Type

Postcard


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Printable AreaThe printable area on all media sizes is up to 4.0 mm (0.157") from the edges

of the media.

Each media size has a specific printable area (the maximum area on which

the machine can print clearly and without distortion).

This area is subject to both hardware limits (the physical media size and the

margins required by the machine) and software constraints (the amount of

memory available for the full-page frame buffer). The printable area for all

media sizes is the page size minus 4.0 mm (0.157") from all edges of the

media.

Note When printing in color on legal-size media, the bottom margin is

16.0 mm (0.63").

Note

Page Margins

Margins are set through your application. Some applications allow you to set

custom page sizes and margins while others have only standard page sizes

and margins from which to choose. If you choose a standard format, you may

lose part of your image (due to printable area constraints). If you can

custom-size your page in your application, use those sizes given for the

printable area for optimum results.

a=4.0 mm (0.157")


37/110


Loading Media

1 OPen the ream of paper and take off the top and bottom sheets.2 Holding a stack of approximately 200 sheets at a time, fan the stack to

prevent static buildup before inserting it in a tray.

Important!

Although this printer was designed for printing on a wide range ofmedia types, it is not intended to print exclusively on a single

media type except plain paper.

Continuous printing on media other than plain paper (such as

labels or thick stock) may adversely affect print quality or reduce

engine life.

Note When refilling media, first remove any media remaining in the tray.

Stack it with the new media, even the edges, then reload it.

CAUTIONDo not mix media of different types and sizes, as this will cause

media misfeeds.


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Tray 1 (Multipurpose Tray)

For details on the types and sizes of media that can be printed from Tray 1,

refer to Print Media on page 30.

Loading Plain Paper

1 Open Tray 1.

Note If there is media in Tray 1,

remove it.

2 Slide the media guides toprovide more space between

them.


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3 Load the paper face up in thetray.

Note Do not load paper above

the mark. Up to 200

sheets (80 g/m2 [21 lb]) of

plain paper can be

loaded into the tray atone time.

4 Slide the media guides againstthe edges of the paper.


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Other Media

When loading media other than plain paper, set the media mode (Labels,

Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for

optimum print quality.

Loading Label Sheets/Letterheads/Postcards/Thick Stock

1 Open Tray 1.

Note If media has been loaded

into Tray 1, remove all media

from the tray.

2 Slide the media guides toprovide more space between

them.


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3 Load the media face up in thetray.

Note Up to 50 sheets can be

loaded into the tray at

one time.

4 Slide the media guides againstthe edges of the media.


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Output TrayAll media is fed out facing down into the output tray on top of the printer. This

tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (21 lb)

paper.

Note If the media is stacked too high in the output tray, your printer may

experience media misfeeds, excessive media curl, or static buildup.


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Media Storage" Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Media that has been stored for a long time out of its packaging may dry up

too much and cause misfeeding.

" If media has been removed from its wrapper, place it in its originalpackaging and store in a cool, dark place on a level surface.

" Avoid moisture, excessive humidity, direct sunlight, excessive heat (above

35C [95F]), and dust.

" Avoid leaning against other objects or placing it in an upright position.

Before using stored media, do a trial printing and check print quality.


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ReplacingConsumables


45/110


Toner Cartridges

General Information

Your printer uses four toner cartridges: black, yellow, magenta, and cyan.

Handle the toner cartridges carefully to avoid spilling toner inside the printer

or on yourself.

Note Install only new toner cartridges in your printer. If a used toner

cartridge is installed, then toner remaining amount may not be

accurate.

Note The toner is nontoxic. If you get toner on your skin, wash it off with

cool water and a mild soap. If you get toner on your clothes, lightly

dust them off . If some toner remains on your clothes, use cool, not hot

water, to rinse the toner off.

CAUTIONIf you get toner in your eyes, wash it out immediately with cool

water and consult a doctor.

Important!For the best results, use only genuine Oki toner cartridges.

Storing and Handling Toner Cartridges:

" Keep toner cartridges In their packaging until youre ready to install them.

" Store toner cartridges In a cool, dry location away from sunlight (due toheat).


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Important!The maximum storage temperature is 35C (95F) and the

maximum storage humidity is 85% (noncondensing). If the toner

cartridge is moved from a cold place to a warm, humid place,

condensation may occur, degrading print quality. Allow the toner toadapt to the environment for about one hour before use.

" Always keep toner cartridges level when handling or stroing them.

Important!Do not hold, stand or store cartridges on their ends or turn them

upside down; the toner inside the cartridges may become caked orunequally distributed.

"Keep toner cartridges away from salty air and corrosive gases such asaerosols.


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Replacing a Toner Cartridge

Important!Be careful not to spill toner while replacing a toner cartridge. If

toner spills, immediately wipe it off with a soft, dry cloth.

Note When a toner is empty, the toner indicator lights up.

1 Check the control panel to see which color of toner is empty.As an example, the procedure for replacing the magenta toner cartridge is

described below.

Note If the toner becomes empty, the toner indicator lights up and the

empty toner cartridge is automatically moved so that it can bereplaced.

If this has occurred, skip step 2 and continue with step 3.

2 Use either operation described below to switch the printer to ChangeToner mode.

! Press the Rotate Toner key.

! On the Panel tab of the Remote Panel Utility, select Change Toner,

and then click the Rotate Toner button.

The printer enters Change Toner mode, and the magenta toner indica-tor lights up.

Note With each additional press of the Rotate Toner key, the cyan,

black, then yellow toner cartridge moves so that they can be

replaced. The indicator for the toner cartridge that was moved

so that it can be replaced lights up.

Note To exit Change Toner mode, press the Clear key.

3 Open the front cover.


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Note Befor opening the front cover, open Tray 1 if it is not already open.

4 Check that the toner cartridge to be replaced has been moved to the front.Note You can identify the toner cartridge by the color of the handle.

5 Pull down the handle on the toner cartridge until the toner cartridge isunlocked and moves out slightly toward you.


49/110


6 Remove the toner cartridge.

Note Do not manually rotate the toner cartridge carousel. In addition, do

not rotate the carousel with force, otherwise it may be damaged.

Important!Do not touch the contact

indicated in the illustration.

CAUTIONDispose of the empty toner cartridge according to your local

regulations. Do not burn the toner cartridge.

For details, refer to General Information on page 45.

7 Unpack the new toner cartridge.


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8 Shake the cartridge horiaontallya few times to distribute the

toner.

Note Make sure that the toner

roller cover is securely

attached before shaking

the toner cartridge.

9 Remove the cover from thetoner roller.

Note Do not touch or scratch

the toner roller.


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10 Align the shaft on each end ofthe toner cartridge with its

holders, and then insert the

cartridge.

Note Before inserting the toner

cartridge, make sure that

the color of the tonercartridge to be installed is

the same as the label on

the toner cartridge

carousel.




52/110


11 Press in the toner cartridge untilit locks into place.

12 Close the front cover.

Note To replace the tonercartridge for another

color, after the front cover

has been closed, check

that the indicator for the

toner to be replaced is lit

(if necessary, press the

Rotate Toner key), and

then replace the toner

cartridge as described in

steps 3 through 11.

13 Press the Cancel key to reset the printer and clear the indicator message.Note The printer must complete a calibration cycle (less than 2 minutes)

after a toner cartridge has been replaced. If you open the top or

front cover before the printer is reset, the calibration stops, then

starts over again after the cover is closed.

Replacing All Toner Cartridges at the Same Time

CAUTIONBe careful not to spill toner while replacing a toner cartridge. If

toner spills, immediately wipe it off with a soft, dry cloth.


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By using the Eject All Toner mode, all toner cartridges can be replaced at the

same time.

1 Use either operation described below to switch the printer to Eject AllToner mode.

! Hold down the Rotate Toner key for more than 10 seconds.

!

On the Panel tab of the Remote Panel Utility, select Eject All Toner,and then click the Rotate Toner button.

The printer enters Eject All Toner mode, and the magenta toner indica-

tor lights up.

Note To exit Eject All Toner mode, press the Clear key.

2 Perform the operations described in steps 3 through 11 ofReplacing aToner Cartridge startin on page 47 to replace the magenta toner

cartridge.

3 Follow the same procedure to replace the cartridges for the cyan, black,then yellow toners.4 Press the Cancel key to reset the printer and clear the indicator message.

Note The printer must complete a calibration cycle (less than 2 minutes)

after a toner cartridge has been replaced. If you open the top or

front cover before the printer is reset, the calibration stops, then

starts over again after the cover is closed.


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Imaging Cartridges

Replacing the Imaging Cartridge

Important!For the best results, use only genuine Oki imaging cartridges.

1 Open the top cover.

Note If there is paper in the output

tray, remove it, and then fold

up the output tray before

opening the top cover.

2 Grab the handle and lift it upslightly to the back, and then

slowly pull the imaging cartridge

out vertically.


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CAUTIONDispose of the used imaging cartridge according to your local

regulations. Do not burn the imaging cartridge.

3 Prepare the new imaging cartridge.

Important!Do not touch the PC drum and the transfer belt on the imaging

cartridge.

4 Slowly insert the new imagingcartridge vertically, and then

push it slightly down toward you

to finish installing the imaging

cartridge.


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5 Carefully close the top cover.Note The printer must

complete a calibration

cycle (less than 2

minutes) after the

imaging cartridge has

been replaced. If youopen the top or front

cover before the printer is

reset, the calibration

stops, then starts over

again after the cover is

closed.


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The Fuser Unit

Replacing the Fuser Unit

Important!For optimum print quality and performance, use only a genuine Oki

fuser unit for your specific printer type.

1 Turn off the machine anddisconnect the power cord.

WARNING!There are extremely hot parts within the machine. Before

replacing the fuser unit, wait about 20 minutes after turning off

the machine, and then check that the fusing section has reached

room temperature, otherwise, you may get burnt.


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2 Open the top cover.Note If there is paper in the

output tray, remove it,

and then fold up the

output tray before


3 Push the blue handles back asfar as possible.

4 Grab the blue handles and liftthe fuser unit to remove it.


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Important!Do not touch the matching

connectors of the fuser unit

and the machine.

5 Prepare a new fuser unit.Note Be careful not to touch

the surface of the fuser

roller.


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a Pull the fuser separatorlevers forward as far as pos-

sible.

b Remove the fuser separatormaterial, and then return the

fuser separator levers to their

original positions.


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Important!Be careful not to touch the paper exit sensor and the surface of

the fuser roller in the fuser unit.

6 While lifting the fuser unit withthe blue handles (one on each

side), vertically insert the fuser

unit.


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Important!Do not touch the paper exit

sensor on the fuser unit.

Important!Do not touch the matching

connectors of the fuser unit

and the machine.

M


63/110


7 After the fuser unit is firmlyinstalled, flip the blue handles

down toward you.

8 Carefully close the top cover.

9 Reconnect the power cord, andturn on the machine.


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Maintenance


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Maintaining the Printer

CAUTIONRead all caution and warning labels carefully, making sure to

follow any instructions contained in them. These labels arelocated on the inside of the printers covers and the interior of

the printer body.

Handle the printer with care to preserve its life. If dust and paper scraps

remain on the inside or outside of the printer, printer performance and print

quality will suffer, so the printer should be cleaned periodically. Keep the

following guidelines in mind.

WARNING!Turn off the printer, unplug the power cord, and disconnect all

interface cables before cleaning. Do not spill water or detergent

into the printer; otherwise the printer will be damaged and an

electric shock may occur.

CAUTIONThe fuser unit is hot. When the top cover is opened, the fuser unit

temperature drops gradually (one hour wait time).

" Be careful when cleaning the inside of the printer or removing media

misfeeds, as the fuser unit and other internal parts may be very hot.

" Do not place anything on top of the printer." Use a soft cloth to clean the printer.

" Never spray cleaning solution directly on the printers surface; the spray

could penetrate through the air vents of the printer and damage the

internal circuits.

" Avoid using abrasive or corrosive solutions or solutions that contain

solvents (such as alcohol and benzene) to clean the printer.

" Always test any cleaning solution (such as mild detergent) on a small

inconspicuous area of your printer to check the solutions performance.


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" Never use sharp or rough implements, such as wire or plastic cleaning

pads.

" Always close the printers covers gently. Never subject the printer to

vibration.

" Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

" Do not leave the printers covers open for any length of time, especially in

well-lit places; light may damage the imaging cartridge.

" Do not open the printer during printing.

" Do not tap media stacks on the printer.

" Do not lubricate or disassemble the printer.

" Do not tilt the printer.

" Do not touch the electrical contacts, gears, or laser devices. Doing so may

damage the printer and cause the print quality to deteriorate." Keep media in the output tray at a minimum level. If the media is stocked

too high, your printer may experience media misfeeds and excessive

media curl.

" Keep the printer level to avoid toner spillage.

" When lifting the printer, grasp the areas shown in the figure .

"If you get toner on your skin, wash it off with cool water and a mild soap.

15 kg33 lbs


67/110


CAUTIONIf you get toner in your eyes, wash it out immediately with cool


" Make sure any parts removed during cleaning are replaced before you

plug in the printer.

Cleaning the Printer

CAUTIONBe sure to turn off the printer and unplug the power cord beforecleaning. However, be sure to turn on the printer when cleaning

the print head window.


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Exterior

Control Panel

Ventillation Grill

Exterior Housing

Y M C K

EADY

OTATE

ONER

TTENTION

ANCEL


69/110


Interior

Cleaning the Media Feed Roller




output tray before




out vertically.


70/110


Important!Do not touch the PC drum on the imaging cartridge.

Position the removed imaging cartridge horizontally as shows inthe illustration at the right.

Be sure to keep the imaging cartridge horizontal and place it where

it will not become dirty.

Do not leave the imaging cartridge removed for more than 15

minutes, and do not place the removed imaging cartridge in a

location where it would be exposed to direct light (such as

sunlight).


71/110


3 Clean the media feed rollers (1, bottom view) by wiping them with a soft,dry cloth.

CAUTIONThe area around the fuser

unit is extremely hot.

Touching anything other

than the indicated leversmay result in burns. If you

get burned, immediately

cool the skin under cold

water, and then seek

professional medical

attention.


72/110


Important!Decreased print quality may

result if the surface of the

transfer roller is touched.

Be careful not to touch thesurface of the transfer roller

(1, bottom view).

4 Slowly insert the imagingcartridge vertically, and then


to finish reinstalling the imaging

cartridge.


73/110



Cleaning the Print Head Window

1 Use either operation described below to switch the printer to Print HeadCleanup mode.! Hold down the Rotate Toner key for 5 to 10 seconds.

! On the Panel tab of the Remote Panel Utility, click the P/H Clean Up

button.

The printer enters Print Head Cleanup mode, and the magenta toner indi-

cator lights up.

Note It is not possible to exit Print Head Cleanup mode before the

operation is finished (even if the Clear key is pressed).

If the printer has incorrectly been switched to Print Head Cleanup

mode, perform steps 2 through 4, then steps 10 through 14

(skipping steps 5 through 9) to exit Print Head Cleanup mode.

2 Open the front cover.Note Before opening the front

cover, open Tray 1 if it is

not already open.

The magenta toner cartridge has

been moved to the position from

where it can be replaced.


74/110


3 Pull down the handle on thetoner cartridge until the toner

cartridge is unlocked and moves

out slightly toward you.

4 Remove the toner cartridge.

NoteWhen the magenta toner

cartridge is removed, a

gap is created within the

printer so that the print

head window can easily

be cleaned.




75/110


5 Close the front cover.The toner cartridge rotate within

the printer.

6 After the toner cartridges havefinished rotating and all

indicators on the control panelbegin blinking, open the top

cover.



out vertically.


76/110








location where it would be exposed to direct light (such as

sunlight).


77/110


8 Clean the print head window (1, bottom view) by wiping it with a soft, drycloth.




than the indicated levers

may result in burns. If you

get burned, immediately

cool the skin under coldwater, and then seekprofessional medical

attention.


78/110


Important!Decreased print quality may

result if the surface of the


Be careful not to touch thesurface of the transfer roller

(1, bottom view).




cartridge.


79/110


10 Close the top cover.

11 Press the Clear key.The blinking of all indicators stop, and the magenta toner indicator lights

up.The toner cartridges rotate within the printer.

12 After the toner cartridges havefinished rotating, open the front

cover.


80/110


13 Align the shaft on each end ofthe toner cartridge with its

holders, and then insert the

cartridge.




81/110


14 Press in the magenta tonercartridge until it locks into place.

15 Close the front cover.


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Troubleshooting


83/110


IntroductionThis chapter provides information to aid you in resolving printer problems you

may encounter, or at least guide you to the proper sources for help.

Preventing Media Misfeeds page 84

Understanding the Media Path page 85

Indicator Messages page 86

Clearing Media Misfeeds page 90

Solving Problems with Media Misfeeds page 98

Solving Other Problems page 99

Solving Problems with Printing Quality page 101


84/110


Preventing Media Misfeeds

Make sure that...

" Media matches the printer specifications.

" Media is flat, especially on the leading edge.

" The printer is on a hard, flat, level surface.

" You store media in a dry location away from moisture and humidity.

" You always adjust the media guides in Tray 1 afterinserting the media (a

guide that is not properly adjusted can cause poor print quality, media

misfeeds, and printer damage).

" You load the media printing-side up in the tray (many manufacturers place

an arrow on the end of the wrapper to indicate the printing side).

Avoid...

" Media that is folded, wrinkled, or excessively curled.

" Double feeding (remove the media and fan the sheetsthey may be

sticking together).

" Loading more than one type/size/weight of media in a tray at the same

time.

" Overfilling the trays.

" Allowing the output tray to overfill (the output tray has a 100-sheet

capacitymisfeeding may occur if you allow media to accumulate more

than 100 sheets at one time).


85/110


Understanding the Media PathUnderstanding the printers media path will help you locate media misfeeds.

1 Output tray

2 Imaging cartridge

3 Toner cartridge carousel

4 Tray 1

5 Fuser unit

1

2

4

5

3


86/110


Indicator MessagesThe indicators on the control panel provide information about your printer and

help you locate each problem.

Status Messages

Status messages indicate the current condition of the printer.

The printer status also can be checked on the Remote Panel Utility. (Refer to

Working with the Remote Panel Utility on page 25.)

Ready

indicator

(green)

Attention

indicator

(orange)

Condition Action

Off Off Power off None

Slow blinking Off Energy save mode None

On Off Ready to print None

Blinking Off Processing data None

Printing

On On Initializing (power on) None

Canceling a print job


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Warning Messages

* Differs depending on the toner status.

Ready

indicator

(green)

Attention

indicator

(orange)

Toner

indicator

(orange)

Condition Action

On Off Slow

blinking

Toner near empty Prepare the new toner

cartridge.

On Off Blinking An unapproved toner

cartridge is installed.

Install a genuine Oki toner

cartridge.

On Off Rapid

blinking

The installed toner

cartridge is of an

unapproved type.

Install a genuine Oki toner

cartridge..

Blinking Off On Toner out

Note: Thismessage appearswhen theToner

OutStopin the

Remote Panel

Utility is set to

Off.

Replace the toner

cartridge.

Note: Printing cancontinue, however, the

printing results are not

guaranteed.

On Slow

blinking

* Imaging cartridge

near end

Prepare the new imaging

cartridge.

* Toner cartridge

memory error

Re-install the specified

toner cartridge.

* Video interface error Turn off the printer. After a

few seconds, turn on the

printer.

* Process caution Open and close the

printers covers.

If the error is not corrected,

turn off the printer. After a

few seconds, turn on theprinter.

Off Slow

blinking

* Imaging cartridge end Replace the imaging

cartridge.


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Error Messages

These messages indicate errors which you must correct before a print job

can continue or the printer status return to Ready.

Ready

indicator

(green)

Attention

indicator

(orange)

Toner

indicator

(orange)

Condition Action

Off Rapid

blinking

On Toner out

Note: Thismessage

appears when

theToner Out

Stopin the

Remote Panel

Utility is set toOn.

Replace the toner cartridge.

Note: IfToner OutStopin the Remote

Panel Utility is set to

Off, printing can

continue.However, the printing

results are notguaranteed.

Off On On The toner cartridge is

not installed.

Install the all toner

cartridges.

Toner empty Replace the toner cartridge.

Slow

blinking

Slow

blinking

* Media empty Load media into Tray 1.

Slow blinking

alternately

* Media size error

The size of paperbeing printed on is

different from the

size of paper

specified in the

printer driver.

Press the Cancel key to

cancel the error.To print on paper of the size

specified in the printer

driver, load paper of the

correct size into Tray 1, and

then try performing the print

job again.

Off Slow

blinking

* Memory full Press the Cancel key.

If the error is not corrected,turn off the printer. After a


printer.

Off Blinking * Front cover or top

cover is open.

Close the front cover and

top cover.

* The imaging

cartridge is not

installed.

Install the imaging

cartridge.


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* Differs depending on the toner status.

Service Message

This message indicates a more serious fault that can only be corrected by a

customer service engineer.

Off Rapid

blinking

* Media jam Clear the jam, close the

covers, and then continue

with the print job.

Off Rapid

blinking

All

blinking

Process error Open and close the

printers covers.

If the error is not corrected,

turn off the printer. After a


printer.

Off On All

blinking

Imaging cartridge

end

Replace the imaging

cartridge.

Ready

indicator

(green)

Attention

indicator

(orange)

Toner

indicator

(orange)

Condition Action

Rapid

blinking

Rapid

blinking

All blinking Fatal error Turn off the printer. After

a few seconds, turn on

the printer.

If the problem persists,

contact your vendor or

authorized service

provider.

Ready

indicator

(green)

Attention

indicator

(orange)

Toner

indicator

(orange)

Condition Action


90/110


Clearing Media MisfeedsTo avoid damage, always remove misfed media gently, without tearing it. Any

pieces of media left in the printer, whether large or small, can obstruct the

media path and cause further misfeeds. Do not reload media that has misfed.

Important!The image is not fixed on the media before the fusing process. If

you touch the printed surface, the toner may stick to your hands,

so be careful not to touch the print face when removing the misfed

media. Make sure not to spill any toner inside the printer.

CAUTIONUnfused toner can mess your hands, clothes, or anything else it

gets on.

If you accidentally get toner on your clothes, lightly dust them off

as best as you can. If some toner remains on your clothes, use

cool, not hot water, to rinse the toner off. If toner gets on your

skin, wash it off with cool water and a mild soap.

WARNING!If you get toner in your eyes, wash it out immediately with cool


If, after clearing the media misfeed, the misfeed message in the control panel

persists, open and close the printers covers. This should clear the misfeedmessage.


91/110


Clearing Procedures




output tray beforeopening the top cover.



out vertically.


92/110








location where it would be exposed to direct light (such assunlight).


93/110


3 Push the fuser separator leversback as far as possible.




than the indicated levers

may result in burns. If you

get burned, immediatelycool the skin under cold

water, and then seek

professional medical

attention.

M


94/110


4 Remove any misfed media.Note Raise the fuser unit cover

and remove the media.

M

M


95/110


Important!Do not touch the paper exit

sensor on the fuser unit.

Important!Decreased print quality mayresult if the surface of the


Be careful not to touch the

surface of the transfer roller.

M


96/110


5 Return the fuser separatorlevers to their original positions.




cartridge.

M


97/110




98/110


Solving Problems with Media Misfeeds

Note Frequent misfeeds in any area indicate that area should be checked,

repaired, or cleaned. Repeated misfeeds may also happen if youre

using unsupported print media.

Symptom Cause SolutionSeveral sheets go

through the printer

together.

The front edges of

the media are not

even.

Remove the media and even up the

front edges, then reload it.

The media is moist

from humidity.

Remove the moist media and replace it

with new, dry media.

Media misfeed

message stays on.

Some media remains

misfed in the printer.

Recheck the media path and make

sure that you have removed all of the

misfed media.

Media is

misfeeding.

The media is not

correctly positioned in

the tray.

Remove the misfed media and

reposition the media properly in the

tray.

The number of sheets

in the tray exceeds

the maximum

allowed.

Remove the excess media and reload

the correct number of sheets in the

tray.

The media guides are

not correctly adjustedto the media size.

Adjust the media guides in the Tray 1

to match the size of the media.

Warped or wrinkled

media is loaded in the

tray.

Remove the media, smooth it out, and

reload it. If it still misfeeds, do not use

that media.

The media is moist

from humidity.



The recommended

label sheet is facing

the wrong way in

Tray 1.

Load the label sheets according to the

manufacturers instructions.

Media is

misfeeding.

Unsupported media

(wrong size,

thickness, type, etc.)

is being used.

See Print Media on page 30

The media feed roller

is dirty.

Clean the media feed roller.

For more details, refer to Interior on

page 69.


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Solving Other Problems

Symptom Cause Solution

Printer

power is not

on.

The power cord is not

correctly plugged into the

outlet.

Turn off the printer, confirm that the

power cord is correctly plugged into the

outlet, and then turn on the printer.Something is wrong with the

outlet connected to the

printer.

Plug another electrical appliance into

the outlet and see whether it operates

properly.

The power switch is not

correctly turned on (I

position).

Turn the power switch off (O position),

then turn it back to the on (I position).

The printer is connected to

an outlet with a voltage or

frequency that does notmatch the printer

specifications.

Use a power source with the

specifications listed in appendix A,

Technical Specifications.

Printing

takes too

much time.

The printer is set to a slow

printing mode (for example,

thick stock).

It takes more time to print with special

media. When using regular paper,

make sure that the media type is set

properly in the driver.

The printer is set to power

saving mode.

It takes time for printing to start in

power saving mode.

The job is very complex. Wait. No action needed.

A toner cartridge for a

different region or an

unapproved toner cartridge is

installed.

Install a genuine Oki toner cartridge

approved for your specific printer.

Blank pages

are printed.

One or more of the toner

cartridges are defective or

empty.

Check the toner cartridges. The image

will not print correctly or not at all, if the

cartridges are empty.

The wrong media is beingused.

Check that the media type set in thedriver matches the media loaded in the

printer.


100/110


Not all pages

print.

The Cancel key was

pressed.

Make sure no one pressed the Cancel

key while your job was printing.

The tray is empty. Check that the trays are loaded with

media, in place, and secure.

A document is printed with anoverlay file which has been

created by an unsuitable

printer driver.

Print the overlay file using a suitableprinter driver.

Printer

resets or

turns off

frequently.

The power cord is not

correctly plugged into the

outlet.

Turn off the printer, confirm that the

power cord is correctly plugged into the

outlet, and then turn on the printer.

A system error occurred. Contact Technical Support with the

error information.

WithN-up on

multiple

prints, the

output is

incorrect.

Both the driver and the

application have been set for

collation.

For N-up on multiple prints, choose

Collate only in the drivers Basic Tab.

Do not set collation in the application.

You hear

unusual

noises.

The printer is not level. Put the printer on a flat, hard, level

surface.

There is a foreign object

stuck inside the printer.

Turn off the printer and remove the

object. If you cannot remove it, contact

Technical Support.

Media is

wrinkled.

The media is moist from

humidity or having water

spilled on it.



The media feed roller or fuser

unit is defective.

Check them for damage. If necessary,

contact Technical Support with the

error information.

Unsupported media (wrong

size, thickness, type, etc.) isbeing used.




101/110


Solving Problems with Printing Quality


Nothing is printed,

or there are blank

spots on theprinted page.

One or more of the

toner cartridges may be

defective.

Remove the toner cartridges and

check if any is damaged.

The imaging cartridge

may be defective.

Remove the imaging cartridge and

check for damage. If it is damaged,

replace it.


humidity.

Adjust the humidity for media storage.



The media set in the

printer driver

mismatches the medialoaded in the printer.

Load the correct media in the printer.

The power source does

not match the printer

specifications.

Use a power source with the proper

specifications.

Several sheets are

being fed at the same

time.

Remove the media from the tray and

check for static electricity. Fan plain

paper or other media, and replace it in

the tray.

Media is not set

properly in the tray.

Remove the media, tap it to straighten

it out, return it to the tray, and realign

the media guides.

Entire sheet is

printed in black or

color.

One or more of the


defective.



replace it.


may be defective.



replace it.


102/110


Image is too light;

there is low image

density.

The print head window

is dirty.

Clean the print head window.


humidity.

Remove the moist media and replace


There is not much tonerleft in the cartridge.

Replace the toner cartridge.

One or more of the


defective.



replace it.

Media type is set

incorrectly.

When printing labels, postcards, thick

stock, or letterheads, specify the

appropriate media type in the printer

driver.

Image is too dark. One or more of the


defective.



replace it.


may be defective.



replace it.

Image is blurred;

background islightly stained;

there is

insufficient gloss

of the printed

image.

One or more of the

toner cartridges may bedefective.


check for damage. If it is damaged,replace it.


may be defective.



replace it.



103/110


The print or color

density is uneven.

One or more of the


defective or low.



replace it.

The imaging cartridge is

defective.



replace it.

The printer is not level. Place the printer on a flat, hard, level

surface.

Irregular print or

mottled image

appears.


humidity.

Adjust the humidity in the media

storage area.



Unsupported media

(wrong size, thickness,type, etc.) is being

used.


One or more of the


defective.



replace it.

The imaging cartri

Download - Oki C110 (English Version)

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