NGA MOVEMENT
REQUEST SYSTEM
Overview
i. Reminder of the scenarioii. Waiting for the right opportunityiii. Process – the Projects Methodology
i. (Analysis, Design, Develop/Test, Deploy, etc)
iv. Challengesv. Lessons
Scenario the story so far
Bernard CHEESE (1925)A fisherman's story1956Felix Man Collection, Special Government Grant 1972lithograph, printed in colour, from multiple stones/plates72.509.83
Lots of movements, short turnaround timesSolution: specialist art handlersCSRS built in-house to manage requestsCSRS developer left = no ongoing support/ developmentNot compatible with NGAs SOE Functional limitationsNeeded to replace CSRSDesire to avoid third-party solution (or face the same issues)Made sense to move to EMu
Opportunity waiting for the right moment
Discussed with KE for yearsbut…• NGA lacked internal resources to focus on the project• Weren’t fully across the complexities
– parent-child records– independently moveable functions
• Technology– EMu client interface– Along came IMUJames COOK (1904 - 1960) UK, Europe 1924-27; Australia from 1928
Sandy MCKENRICKCOMMUNITY ARTS PROJECT BY THE CITY OF FREMANTLEPostcard: Opportunity, choice, discovery.Australia 1989Gift of James Cook 1993planographiclithograph, printed in colour, from process plates93.1846
The Process Project Methodology
http://www.sourceedge.com
Analysis phase concept
• A lot of ‘conceptualising’ of the project had been done over the preceding years.
• Mark’s presentation at 2010 EMu Conference in Brisbane• Documents analysing other EMu customers• Full comparison of CSRS with current EMu client solutions• “Scope” of the project already clear
Roger KEMP (1908 - 1987)BALDESSIN'S STUDIOConcept oneAustralia 1972Gift of Merle Kemp, the artist's widow 1996Intaglio; etching, printed in black ink, from zinc one plate96.571
Design phase• Needs analysis, through
discussion with KE staff• Provided CSRS documentation• Gave demonstration in person,
provided screenshots.• The Spec
– Word document– Collaborative design
George W. LAMBERT (1873 - 1930)Australia from 1921(Costume design for 'The Persian Garden': Man in skull cap)Australia (1922)Gift of John Brackenreg 1977.black pencil77.260.6.1.3
Design phase• WebEx meetings• Importance of visualising
– Interface design using Balsamiq• CSRS as starting point• Design screen• Add notes
– Represent ideas using tools you know (Excel)• Personal meeting to discuss complex issues• Revise the spec (11 versions)
Development phase• Overlap with Testing phase• Required NGA IT environment (webserver)• KE built according to the spec• came to us with questions
– JIRA Ticketing System
• Remote Server– KE hosted environment– More efficient for KE to apply fixes– Web interface testing only Wolfgang SIEVERS (1913 - 2007)
Australia from 1938Building No. 2. Warehouse: Technical development section: Test laboratory. Machine
roomGift of State Library of Victoria (by exchange) 2004.
gelatin silver photograph2004.299
Testing phase• JIRA Tickets
– Separate Queue from general support– Tracking ticket status - new status options:
• Ready to deploy• Deployed• Closed
• Issue – multiple staff accessing ticket list• NGA Local testing install
– Slower deployment of fixes– First time seeing the EMu client module
Wolfgang SIEVERS (1913 - 2007)Australia from 1938
Spinning and draw twist building: test laboratory: British Nylon Spinners, October 1958Gift of State Library of Victoria (by exchange) 2004.
gelatin silver photograph2004.298
Deployment / Release / MaintenanceDeployment soon• Impact on server performance• Impact on licenses• Find out what the users really think
Phase 1.5• Fix things we’ve missed
– In the spec (searching)– Discovered through testing (frame in a holder)– Discovered by users when we go live
The Process Project Methodology
http://www.sourceedge.com
Deployment / Release / MaintenancePhase 2 and beyond• Exploring which workflows could benefit from an IMU
interface• Prioritising those projects
– According to NGA corporate priorities
Challenges• Distractions from testing
– Annual Report– Council Meetings– Subsequent Projects– General Support– Supporting CSRS
• Scope Creep – devil in the details– Things you can’t anticipate– Only become apparent when you are testing
Challenges• Project Fatigue
Noel COUNIHAN (1913 - 1986) AUSTRALIAN PRINT WORKSHOPSleepAustralia 1978Australian Print Workshop Archive 2, purchased with the assistance of the Gordon Darling Australasian Print Fund 2002relief; linocut, printed in black ink, from one block2002.431.1238
Lessons• Don’t bite off more than you can chew• Can never have too much detail• but where to draw the line?• Acceptance (& Zen)
– Costs will blow out– Timeframes will blow out– Don’t let “perfect” get in
the way of “better”– There’s always Phase 1.5, 2, 3
Seated JinaIndia 1163
Purchased 2003marble
2003.478
Contact• See us at the Showcase Your System• Contact us
– Mark Bradley• [email protected]• 02 6240 6539
– Jennifer Drysdale• [email protected]• 02 6240 6568