Download - Panel - Online Patient Communities
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ONLINE PATIENT COMMUNITIES
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Interview with Paul Wicks
PatientsLikeMe
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ONLINE PATIENT COMMUNITIES
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Yvanie CailléRenaloo
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Pedro Dìaz YusteSanitas
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SANITAS RESPONDE 2.0
Pedro Díaz Yuste
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Sanitas Responde 2.0• Sanitas is the leading health insurance company in Spain
(subsidiary of the BUPA Group)• Sanitas Responde: Online community for patients and
professionals (doctors & nurses)• Dialogues around chronic diseases and healthy habits• Health Management Tools for specific diseases• Freemium model: Open to everybody, Premium services
only for Sanitas customers
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Focus on the person
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Including Health Management Tools
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Remote monitoring for diabetics
Sanitas HospitalesDoctors
Sanitas Responde Health Coaches
Sanitas Customer (patient)
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Multichannel role for professionals
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Premium services for customers
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Jacques DurandBla Bla Doctor
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Media sosial kesehatan
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Indonesia and Social media
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Hospitals Integration
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Others FeaturesAuto Search Profile Generic Drugs Fake Drugs Alerts
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Michael ChekrounCarenity
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A Social Network For Patients
Patient community Patient dashboard
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Real-World Data-Sharing Platform• 7,000 active members (86%
patients)• 30 patient communities:
1. Diabetes: 9412. Mental health: 8903. MS: 7184. Rheumatology: 6125. Cardiovascular: 574
• Age: 43
• Most discussed topics:
Treatment efficiency and side effects
Impact of disease on social life
Diagnosis history
Tips to improve quality of life
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Our Patient Intelligence Offer
Carenity Survey ©-
Ad hoc surveys
Carenity Watch ©-
Barometer
Carenity Listen ©-
Text mining
Offer Output
1
2
3
Topics
Treatment compliancePatient pathway &
influence on prescription
Health indicators evolutionTreatment switch
Treatment perceptionPatient satisfaction
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Rob HalkesDrimpy
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Drimpy: caring together
Participatory and Integrated Care
Medical, Patient and Business Value
Facilitative to and Leveraging Innovation in Care
Method of development:- Experience Co-Creation- Learning
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DISCUSSION
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