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Community Chaplaincy ListeningDalbeattie Clinic
Community Chaplaincy Listening
Dalbeattie Clinic
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From a Doctor’s Perspective
From a Doctor’s Perspective
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CCL@Dalbeattie Clinic
CCL@Dalbeattie Clinic
• Up and Running 1 Year
• 1 Chaplain; 6 appointments per week
• About 50 patients
• 1% practice population
• Referrals from Practice Doctors and Nurses
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The BenefitsThe Benefits
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Less Doctor AppointmentsLess Doctor
Appointments
• Limitless Time in an Ideal World
• This is Not and Ideal World
• For many Talking is the Healing Process
• CCl Provides an Effective Forum for the Process
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Reduced/More EffectiveReferrals to
Specialist Care
Reduced/More EffectiveReferrals to
Specialist Care
• The Healing Process of Telling One’s Story:
• Can Remove the Need for Specialist Referral
• Can make any Referral more Effective
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Reduced/More Effective
Pharmacological Intervention
Reduced/More Effective
Pharmacological Intervention
• Reduced Use of Anxiolytics
• Reduced Use of Antidepressants
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Positive Patient Perception
Positive Patient Perception
• Patients Really Like the Service
• 60.5% return
• Very Positive
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This Year’s Developments
This Year’s Developments
• Built a new holistic care room
• Added chaplain appointments to the notes
• Added CCL to the local Social Prescribing pilot
• Service seems to be really “bedding in”.
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CasesCases• Mr A.
• Former armed forces- active service in NI
• Married with grown up children
• Struggling with low mood/ moderate depression
• Confided in chaplain
• Possibly saved his life
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CasesCases• Mr B
• New Patient, recent traumatic separation
• Fell apart during consultation
• Obviously helped by talking
• Engaged fully with chaplain
• Haven’t seen him since
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In SummaryIn Summary
• Less GP Appointments
• More Effective Use of Resources
• Service Popular with Patients
• Builds Resilient Communities
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Thank you