Transcript
Page 1: Patrick Keyes's @ Bounce. Agency growth accelerators
Page 2: Patrick Keyes's @ Bounce. Agency growth accelerators

AGENCY LANDSCAPE

THE STORY TELLERS

THE TECHNOLOGISTS

THE MONEY MEN

BRAND AGENCIES

MEDIA AGENCIES

DIGITAL SHOPS

Page 3: Patrick Keyes's @ Bounce. Agency growth accelerators

AGENCY LANDSCAPE

THE STORY TELLERS

THE TECHNOLOGISTS

THE MONEY MEN

ALL RUSHING TO THE SAME CENTER

BRAND AGENCIES

MEDIA AGENCIES

DIGITAL SHOPS

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AGENCY LANDSCAPE

THE STORY TELLERS

THE TECHNOLOGISTS

THE MONEY MEN

CUSTOMER EXPERIENCE

BRAND AGENCIES

MEDIA AGENCIES

DIGITAL SHOPS

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CUSTOMER EXPERIENCE

CONSUMERS DECIDE WHEN WHERE WHOM AND ON WHICH DEVICE THEY ENGAGE AND PURCHASEWEB EMAIL APPS SOCIAL MOBILE IN-STORE

OUT-OF-HOME CATALOGUE SMART PHONE TEXT

APPROPRIATE VS CONSISTENT

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OMNICHANNEL

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RUSHING TO CENTER

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A MUCH WATCHED EXPERIMENT

The changes in Atlanta echo a broader industry transformation, as agencies that built their businesses around high-profile, high-cost TV campaigns adjust to marketers' changing needs.

—AdAge

CMOs need 10 mini-campaigns a year versus one a quarter.

— Drew Panaylotou, CEO, BBDO Atlanta

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AGENCY GROWTH INSIGHT

OMNICHANNEL CUSTOMER JOURNEY

MIRRORS THE EXPERIENCE MARKETERS

TRAVEL ALONG THEIR PURCHASE PATH TO

BUYING MARKETING COMMUNICATIONS

SERVICES

THAT SIMPLE YET THAT COMPLEX

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AGENCIES ARE BRANDS TOO

AGENCY BRANDS NEED TO STAND FOR SOMETHING

SELL WHAT MARKETERS NEED V WHAT AGENCY NEEDS

TO SELL

MARKETERS NEED PARTNERS NOT PITCHES

CO-AUTHOR SUCCESS

TELL STORIES WITH CONVICTION

MAKE YOUR AGENCY STAND APART

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THERE ARE NO ‘HOT SHOPS’

THE MARKET IS FLOODED WITH NEW, QUALIFIED PLAYERS AND BIG AGENCIES LACK A CENTRAL PHILOSOPHY AND DISTINCTIVENESS TO CUT THROUGH. SO IT’S EASIER FOR A CLIENT TO CHOOSE A ‘QUALIFIED’ UPSTART THAT COSTSLESS VS A PREMIUM - WHICH IS WHAT A BRAND CAN JUSTIFY.

STUART ELLIOTT, THE NEW YORK TIMES

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AGENCY BRAND GAP

AGENCIES SPEND MOST OF THEIR

FIREPOWER MAKING

OTHERS RICH AND FAMOUS

LITTLE TIME RESOURCE ENERGY TO BUILD

AGENCY BRAND & BUSINESS

PR NOT DESIGNED TO DRIVE REVENUE GROWTH

NEW BUSINESS FOCUSED ON SHORT TERMINTEGRATION DRIVES FASTER

GROWTH

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WHAT DOES INTEGRATION MEAN?

STRATEGIC APPLICATION OF PR TO

DRIVE REVENUE

OWNED EARNED PAID MEDIASOCIAL STRATEGY + CONTENT DEVELOPMENT + MEDIA OUTREACH

NEXT GEN BUSINESS DEVELOPMENTTIMELY OUTREACH + BEACONS + ARTIFACTS

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DIVERSE AUDIENCES DRIVE REPUTATION + GROWTH

MANAGEMENT

STAFF

CLIENTS

SEARCH CONSULTANTS

BUSINESS + TRADE PRESS

SOCIAL MEDIA

WORD OF MOUTH

INFLUENCERSMARKETING + MEDIA MESSAGES SHOULD ENHANCE EACH OTHER TO MAKE SURE THE AGENCY BRAND IS THE ONE THAT GETS REMEMBERS

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ASYMMETRICWARFARE

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ASYMMETRIC WARFARE

PROSPECTS DON’T WANT TO BE TRACKED, TARGETED OR HUNTED, ALL RATHER SINISTER METAPHORS

DRAMATIC SHIFT FROM COLD CALLING TO CREATING BEACONS TO HELP CLIENTS FIND YOU

JOURNALISTS DON’T NEED OR READ PRESS RELEASES

URGENTLY NEED STORY IDEAS + “PEEK UNDER THE HOOD”

SOCIAL MEDIA STRATEGY KEY: TWITTER FOR CMOS + JOURNALISTS

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THE END GAME

CONVERT REPUTATION TO REVENUE

SHAPE AND SHARE THE AGENCY STORY TO HIT PROSPECTS AND MEDIA IN THE GUT

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ASYMMETRIC WARFARE

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CREATING BEACONS: SARKISSIAN MASON

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CREATING BEACONS: SARKISSIAN MASON

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CREATING BEACONS: SARKISSIAN MASON

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CREATING BEACONS: SARKISSIAN MASON

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Even George Parker at AdScam had something nice to say!

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CO-AUTHOR SUCCESS: LLS

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CLIENTGLOWING FEEDBACK FROM TOP LEADERSHIP AND BOARD MEMBERSSVP MARKETING -> CMO BROAD EXPOSURE AMONGINDUSTRY PEERS FOR FUTURE CAREER AMBITIONSCANCELLED SEARCHFOR ADDITIONAL AOR DIGITAL AGENCY

AGENCYAPPOINTED AGENCY NATIONAL AND DIGITAL AOR STATUSINCREMENTAL REVENUE FROM FIRST EVER E-CRM PROGRAMUSING ASSOCIATIONS NOW ARTIFACT TO PROSPECT AMONG BROADER ASSOCATION MEMBERS

CO-AUTHOR SUCCESS

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STAND FOR SOMETHING: COLOSSAL MEDIA

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STAND FOR SOMETHING: COLOSSAL MEDIA

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WHAT GAME ARE WE PLAYING HERE?

SURVIVE OR THRIVE?STUMBLE OR BOUNCE?

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