Download - Performance platform about event 17-6-14
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Nick TaitProgramme Delivery ManagerGovernment Digital Service@fattaity
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*GDSNick Tait
The Performance Platform: what you need to know about it and how to use it
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Richard SargeantDirector of Performance and DeliveryGovernment Digital Service@richardsargeant
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Matt HarringtonAssociate Product ManagerGovernment Digital Service@iMattHarrington
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*GDSMatt Harrington
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*GDSMatt Harrington
Enables government to make decisions based on data
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Will automate data collection, ending repetitive manual reporting
GDSMatt Harrington
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Does the hard work to make the presentation and interpretation ofdata simple for users
GDSMatt Harrington
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Open to any government service and open to the public
GDSMatt Harrington
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Independent of proprietary monitoring software
GDSMatt Harrington
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Provokes rather than replace analysis
GDSMatt Harrington
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*GDSMatt Harrington
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Engaging with the Performance Platform
Martin Richardson
Digital Services Manager
Safety Standards Service
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* Safety Standards Service
Driving test booking services
• Business service• Public service
– 1m new users per 20 months– 97% digital take-up– ‘Bookings’ and ’Changes’
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* Safety Standards Service
Engagement
• Team visits• User research• Web analytics configuration• Business analysis• Technical help
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* Safety Standards Service
What to include?
• The 3-way match– What do you want?– Can you supply the data?– Can the PP show it?
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* Safety Standards Service
Getting the data
• Web analytics– direct– Stageprompt
• ‘Done’ pages• MI data upload• Ping
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Benefits
• Compliance• Efficiency• Instrument panel• Trends
Safety Standards Service
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Going forward
• Business dashboard• Additional features• Other services• Feedback
Safety Standards Service
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Nick TaitProgramme Delivery ManagerGovernment Digital Service@fattaity
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How can we help you to get connected to the Performance Platform?
GDSNick Tait
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Let’s talk
GDSNick Tait
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We engage with you and your key stakeholders
GDSNick Tait
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We will help you to find out what you and your users need from the Performance Platform
GDSNick Tait
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As a service manager, I need to understand the work required to get a dashboard on the performance platform so I can schedule that work (including procurement if necessary).
GDSNick Tait
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As a service manager, I need to know the digital take-up for my service so I can increase it.
GDSNick Tait
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As a service manager, I need all my data in one place so I don’t waste time visiting multiple data sources.
GDSNick Tait
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We’ll help determine what sort of connection you need to get onto the Performance Platform
GDSNick Tait
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We’ll make mock-ups to show you how your dashboards will look and function
GDSNick Tait
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*GDSNick Tait
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We build the dashboard and get ready to connect it to the Performance Platform
GDSNick Tait
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We review the dashboards with you. When you agree, they GO LIVE.
GDSNick Tait
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But, that’s not the end
GDSNick Tait
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Focus on simplifying how services connect to the platform
GDSNick Tait
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ScraperWiki
with Aine McGUIRE @ainemcguire
Liverpool
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What do we do
Acquire, Clean Analyse, Publish
Open Source Technology Platform
Data Services
Data Tools
Data Hub
with Aine McGUIRE @ainemcguire
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Data services with automation
with Aine McGUIRE @ainemcguire
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Alpha.gov/data transformation 24 depts
Our remit was to ‘transform the data’ from myriad content systems and push it to the editors who made it ready for the new system.
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Performance Platform
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Wiring up to the Performance Platform
● We have the skills to make your service live, and it can have the extra dashboards that your service manager wants.
● Our core skill is to work out how to get data from a system technically and to re-purpose it.
with Aine McGUIRE @ainemcguire
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Build yourperfect dashboard
Henry HadlowDesigner, performance platform@henryhadlow
GDSHenry Hadlow
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Any data –from any source.
GDSHenry Hadlow
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*GDSHenry Hadlow
Any medium, eg• web page• plasma screen• email or txt
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*GDSHenry Hadlow
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*GDSHenry Hadlow
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*GDSHenry Hadlow
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*GDSHenry Hadlow
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*GDSHenry Hadlow
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*GDSHenry Hadlow
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*GDSHenry Hadlow
What are theuser needsfor your service?
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What makes yourusers happy?
GDSHenry Hadlow
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What do you needto know to improve your service?
GDSHenry Hadlow
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*GDSHenry Hadlow
What do stakeholders need to know aboutyour service?
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What data sources do you currently use?
GDSHenry Hadlow
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*GDSAll
Feedback
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Rob Sommerville
Going Digital
A Performance Dashboard for MOJ
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Emerging challenges for government ..
● Increasing the “clock speed” of our organisations
● Improving transparency
● Evidencing performance
● Developing and refining thinking
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These challenges are reflected in our mission
Performance Monitoring
Transparency
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Where we are now !
Going digital with performance data
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Where we want toget to !
Building our dashboards with
near-real-time data from the
bottom up
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Working with GDS, we want to ..
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.. and deliver
Dashboards for information& dashboards for action
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*GDSNick Tait
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www.gov.uk/performance
Documentationperformance-platform.readthedocs.org
Bloggds.blog.gov.uk/category/measurement-analytics
GDSNick Tait