Download - Pet service
Pet Services
Pet Tracking System BIS has become the leader in software development
for the Pet After Care industry by actively listening
to our customers needs, evaluating features that
are available in each of our packages and offering
the best solutions possible. As a potentially future
customer we also take into
consideration your feedback on the features you
value in efforts to continue to improve our product
and your productivity. Feel free to email us directly
with any feedback.
Cremation System (PCS)
&
Pet Burial System (PBS) We support a wide variety of businesses from small
to enterprise level who use the BIS PCS & PBS
applications. We've accomplished this by providing
a choice of packages for the PCS application. While
the PBS application is a stand a lone product it also
integrates with the PCS application. Each package
has proven to help our customer
grow their business and retain existing vet clinics
and pet owners.
Our development staff has done a great job this
past year in providing new features for our
customers. These features have now been included
into the appropriate package.
Please take a moment and review our new slicks
below to determine which package would be the
best fit for your business.
Cost Justification R.O.I
New applications are primarily justified on a “Return On Your Initial
Investment” (ROI). The Pet Cremation System (PCS) saves time, money,
reduces errors and helps make your organization operate with greater
control and efficiency every day over a period of years. Over the past 10
years BIS has been able to analyze the business growth of our existing
customers. Below we provide a few examples on how the PCS application
provides you with a great ROI for your business!
Business Growth (Vet Clinics)
Our analysis has determined that on average a new vet clinic in
most markets within the United States generates on average
$2000 in revenue per month. (We understand that this varies
depending on the market; our existing customers in various
geographic markets have provided this information to BIS.)
We have seen some of our PCS customers double and even triple the
number of vet clinics they service in just the first two
years. Therefore, even if the Enterprise package ($35,000) was
being considered the system would pay for itself within the first
year and a half with only one new vet clinic! ($2000avg x 12
months = $48,000 in revenues - subtract your expected costs of
servicing this business)
Inventory Control
One of the most common costs that businesses incur is to have an
improper balance of their inventory - having inventory on-hand
that is not selling and being out of stock on items that are hot
sellers. In some cases this inventory is taken at a complete loss
because your vendor has superseded the item with a newer
product. With proper inventory control you can manage your
inventory cost more efficiently by knowing how much inventory
there is on-hand and having the capability to project your
inventory needs based on sales.
Decrease Labor Cost
There are many areas where employee hours are drastically
reduced and in some cases can be eliminated completely. Based
on our observation these areas can be clearly identified:
The drivers will be able to make more stops in one day
since the mobile devices provide a quicker pickup
turnaround time as each pet tag is merely scanned. At the
very least this will allow the drivers to improve customer
satisfaction by allowing them to have more time to
speak with the vet technician during their stops. An
estimated 20% of additional revenue is lost because of a
poor customer service experience.
Pickups and Gas cost can be reduced for the vet clinics
that don’t require a pickup because the system provides
the capability of knowing if there are any pet orders ready
to be picked up. It has been estimated that at least 5 trips
per month are done where there are no pets ready to be
picked up.
Certificates are typically manually created that take at
least a few hours throughout the week to be completed.
On average most cremation businesses spend about 4
hours per week, or 16 hours per month doing the
certificates. Since the system automatically prints these
certificates and labels, this saves you an additional 2 days
of labor costs per month.
Simplifying Services for
Veterinary Clinics
Proper Medical Waste Disposal
BIS is excited to introduce its newest feature to
the Pet Cremation System (PCS) for our customers that service Medical Waste.
We now have the capability to track Medical Waste throughout the entire process
from the time the waste is picked up at the Veterinary Clinic until it is processed
at the treatment facility.
Regardless whether you processes the Medical Waste or have the waste
processed by an outside treatment facility, we also have a process that will auto-
email the manifest to the Veterinary Clinic with electronic signatures, which in
most cases is mandatory by the state, so that they can provide the appropriate
oversight agency with the proper documentation.
This new process is seamlessly integrated into our existing PCS application using
the mobile devices and will help you to reduce labor costs, significantly reduce
paperwork, minimize steps to provide Veterinary Clinics with a State
Manifest, and will assure everyone in the process that this is properly
documented. We can even track the container boxes by utilizing our integrated
bar-coding system.
The Medical Waste Process is simple as 1, 2, 3 steps:
1) Medical Waste
Containers: By utilizing
mobile devices the
containers are bar-
coded and scanned during
a driver's visit.
2) Treatment Facility:The
containers are then
scanned at your facility for
processing, which captures
a date & time stamp and
ready for pickup by the
treatment facility.
3) Auto E-mail: When the
Medical Waste has been
processed and a Manifest
Number is assigned, an
email is automatically sent
to the Veterinary Clinic
providing proof of Medical
Waste processing.
Solution
This provides our customers with a more reliable and automated solution for
tracking Medical Waste. By reducing paperwork and with the email signatures
your business is providing cutting edge technology to your Veterinary
Clinics that offer proper proof of disposal for their use. This will reduce the risk
of losing any customers to your competitors, while at the same time simplifying
their process.
Select Orders by a
DATE RANGE
The majority of our PCS customers bill
customers based on a specific Date Range.
This module allows the user to select a
date rang to match their billing cycle.
Selecting Customers to Bill
Based on the orders that were entered in the system (via: Vet Clinic Web Entry, Driver
Mobile Device, or Back office manual entry) and fall within the specified Date Range, this
screen provides the user the flexibility of choosing which orders or customers are ready to
be billed.
Notice there are two sections: LEFT portion of screen #1 = Displays the Vet Clinics
RIGHT portion of screen #2 = Displays all the individual orders that are ready to be
billed
Consolidating Orders (Billing Statements)
The system will now automatically
consolidate all the orders that have been
checked for billing and will separate them
in two categories 1) Vet Clinic Billing &
2) Pet Owner Billing
QB Export Completion (Billing Statement)
The system will now automatically
consolidate all orders that have been
marked for billing and group them
together for Vet Clinic billing within your
Quick Books! Now the only step that your
accounting team has to do is to review the
invoices for proper billing.
Vet Clinic Website
Instead of including the shipping charges within the Special Service
section, the Vet Clinic can now choose these shipping items under the
Delivery Options field.
Delivery Options Maintenance
The cost of the Delivery Options can now be managend within its own
maintenance module. There is also the capability to default / "Flag"
one of the shipping costs.
Call-In Entry Screen
The Call In Entry screen will also display the cost of the shipping items
in a new column.
Our PCS customers are always
providing us with their positive
feedback so we know the value that
this feature provides.
Vet Clinic Feedback
"Scheduling pickups through the website is much easier then manually
writing on tags and this eliminates spelling errors."
"I like that we can quickly lookup where the pet is during the cremation
process versus having to call the cremator when a pet owner wants to
know: Where is my pet?!?"
"We have noticed the driver has more time to attend to our special request
since the new system (website) eliminates the administrative stuff."
"Pet Owners like the fact that their pet is being watched over and tracked."
"The barcoding system gives the pet owners a sense of assurance and
provides a better service."
You should also consider that the vet clinic website provides a competitive edge
over your direct competitor. This feature will allow for you to keep your Veterinary
Clinics for a Life Time as they recognize the added benefits you provide for
them.
Industry Standard
BIS constantly looks at better
ways to improve our system
for both our PCS customers
and the veterinary clinics they
service. Our goal, when we
started with this application
in 2002, was that PCS
becomes an industry
standard for the Cremation
Industry and in that process
we have learned that the Vet
Clinic Website has become a
big part of that goal. Thanks
to our PCS customers and the
significant growth the website
has allowed them to
experience, it seems that we
are heading in that right
direction.
The BIS Accounting module has been one of the major deciding factor for our existing
customers to upgrade from their existing PCS package. (We offer the Standard, Professional,
and Enterprise packages) This module provides a unique capability to analyze data
more efficiently and customize reports in ways that other Accounting software systems do not
provide.
There comes a time when your business outgrows a "canned" systems, such as QuickBooks
and PeachTree, and the product is no longer adequate to run your business. As your business
grows and its business processes have evolved and changed, so should your technology and
software. This allows for an efficient and streamlined operation where technology and your
business processes go hand in hand. The BIS Accounting module provides the capability
to analyze data from multiple locations and companies, so there is an endless amount of data
that it can handle. In addition, for businesses that are growing and need more flexibility then
their standard accounting software provides, our team of Accounting Specialists can provide an
increased level of support and one-on-one consulting services that other providers do not offer.
These modules provide a completely integrated Accounts Receivable (A/R), Accounts Payable
(A/P), General Ledger (G/L), Multi Company Financial Statements and Sales Analysis
environment that is customizable to meet your specific needs. Invoices are automatically posted
to the A/R module and, of course, payments are recorded via the Cash Receipts program.
General Ledger posting are automatically generated from all of these accounting modules and
periods can remain open as long as you wish. Financial Statement are flexible to set up and a
number of subsidiary statements can easily be added.
BIS’ 10 year history in developing industry specific software for the Pet After Care Industry, has
allowed us to become a market leader while continuing to innovate and improve the application
to better serve the industry. There is valuable information that we can provide over other
software providers that is specific to the Pet After Care industry. One of these examples is the
PCS billing module that allows for you to choose the orders that should be billed by selecting a
drivers route and the orders that the system has identified as having already been picked up
and scanned by the drivers mobile device. However, this can also be modified to your specific
needs! By adding business logic to the program we can reduce processes to better match your
operations.
In the screen shots below we will demonstrate how easy it is to use our Master Billing module,
which allows for you to have flexibility as to how you bill your customers.
If you would like a completed demonstration of the BIS Accounting modules please don't
hesitate to contact me to schedule a date by responding back to this email.
MASTER BILLING; ROUTE SELECTION
Based on the orders that have been entered in the system via any method provided in
the system - Vet Clinic Website, Drivers mobile handheld device, or manual entry of
these orders through the Back Office, they will all appear on this screen.
By selecting the Route Code / Pickup Date these orders are flagged for billing; on a
subsequent screen you can review the details of each order.
NOTE: The check box filters on the top of the screen are filters that provide the
flexibility to choose which orders should appear on this screen. We have found that
many customers vary on when an order should be billed. Of course, you can change the
business logic as needed.
MASTER BILLING: CUSTOMER / ORDER SELECTION
The orders that were selected in the previous Master Billing screen can now be
reviewed in detail. Based on all the routes that were selected you can now
review each customer within those routes and each individual order and even
verify prices that were charged for each order.
In most cases you will simply "Select All" the orders but in some cases, an
order needs to be removed, so it can be unchecked and will remain in the
queue for the next billing cycle. An order is never lost, because it appears over
and over again until billed.
POINT OF SALE (POS): ORDER CHANGES
There is also the flaxability of being able to choose an individual order by simply double clicking that order, which will automatically send you to BIS' Point of Sale (POS) module. Within the POS module last minute changes can be made before all the orders are finalized to create a statement.
BIS provides a variety of samples of customer statements but often we
customize these for each customer so you can keep your desired look and feel.
There is also the ability of adding your customer logo in a high quality resolution
to provide a personalized professional touch to your statements.