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Physicians Plus MyChart
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INSTRUCTIONS FOR VIEWING
• For best viewing, click on Slide Show along the top of your screen, and select “from beginning”.
© 2012 Epic Systems Corporation. All rights reserved. Certain information contained herein is confidential and must be treated accordingly. After Visit Summary, Analyst, ASAP, Beaker, BedTime, Break-the-Glass, Breeze, Cadence, Canto, Cardiant, Care Elsewhere, Care Everywhere, Charge Router, Chronicles, Clarity, Cogito ergo sum, Cohort, Colleague, Community Connect, Cupid, Epic, EpicCare, EpicCare Link, Epicenter, EpicLink, EpicOnHand, EpicWeb, Haiku, Hyperspace, Identifier, Identity, InterOp, IntraConnect, Kaleidoscope, Light Mode, Lucy, MatMan, MyChart, MyEpic, OpTime, OutReach, Patients Like Mine, Phoenix, Powered by Epic, Prelude, RedAlert, Resolute, Revenue Guardian, Rover, SmartForms, Sonnet, Stork, Tapestry, Trove, Welcome, Willow and With the Patient at Heart are registered trademarks, trademarks or service marks of Epic Systems Corporation in the United States and/or in other countries. U.S. and international patents issued and pending.Last Revision: October 04, 2012
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LEARNING OBJECTIVES
• Request account access• Login to MyChart• Understand the Proxy access process• Look up benefits, claims, authorizations, etc.• Understand how to send secure messages to:
• Change your PCP • Update an address
• Determine pharmacy usage by accessing Rx Manager• Print Insurance ID Cards
This tutorial will help you learn how to:
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REQUEST ACCOUNT ACCESS
If you do not have a MyChart account, you can request an access code.
Complete the form and select the “Submit”
button at the bottom.
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RECEIPT OF ACTIVATION CODE
Fill out the form and select the “Next” button at the bottom.
If you received your activation code, select the button shown here to enter the code.
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LOGIN TO MYCHART
Enter your username and password and click “Sign In”
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• Request proxy for:• Children age 14–18• Other Adults
• Print, sign and mail paperwork to Meriter
PROXY ACCESS
Proxy Access is requested for
Dependent child or adult
Form is mailed to member for signature
Form is signed and returned to Meriter HIM
department
HIM determines through verification process if
should approve or needs additional information.
Member is contacted that Proxy access has
been given/rejected by letter
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PROXY ACCESS
Once you receive verification that proxy access is approved, you will see a new tab(s) on the right side of the home page with the dependent’s name.
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MYCHART HOME PAGE
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FINDING YOUR COVERAGE INFORMATION
Select the “My Plan” link below to open the menu of options.
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FINDING YOUR COVERAGE INFORMATION
Insurance Summary View all of your plan details including your plan SBC and other benefit information.
Coverage Details Lists all of your coverage information.
Online Premium Payment Make a premium payment online for individual or direct billed members.
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HOW TO LOOK-UP INFORMATION
Insurance Summary - Benefit look-up
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HOW TO LOOK-UP INFORMATION
Claims look-up 1. Select “Coverage Details”
2. Select the coverage for Physicians Plus
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HOW TO LOOK-UP INFORMATION
Claims look-up
• Select “Claims” at the top
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HOW TO LOOK-UP INFORMATION
Claims look-up
View details of claim amounts and claims status.
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HOW TO LOOK-UP INFORMATION
Authorization look-up
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HOW TO LOOK-UP INFORMATION
Authorization look-up
View the detail of authorizations, including start and end dates, location of the authorization and current status.
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HOW TO SEND SECURE MESSAGES
Send a secure message
Select the “Send a Message” button or use the “Ask Customer Service” Menu
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HOW TO SEND SECURE MESSAGES
Send a secure message
1. Enter a Subject 2. Choose a reason for the
message3. Type your message4. Click the “Send” button
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RESOURCES
Rx Manager – Express Scripts Access pharmacy usage & details
Wellness Link Get more information on Physicians Plus’s Wellness Program
Physicians Plus Website Connect to Physicians Plus Website
MyChart User Guide How to use MyChart
Find a Provider Look up a provider in the Physician’s Plus Network
Insurance ID Card Printable Insurance ID cards
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RX MANAGER
Access Pharmacy information
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INSURANCE ID CARDS
Printable Insurance ID Cards
• Select the print icon in the upper right corner of the page to print your ID cards.
• Cut out around the dotted line and fold in half to make a wallet sized card.
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THANK YOU
If you need more information on MyChart, please contact Member Services at (608) 282-8900, (800) 545-5015 or [email protected].
Thank you!