Pizza Training Modules | Pizza Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
PIZZA STATION Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at PIZZA Station
Identify ingredients used at PIZZA Station
Explain the order and flow of orders for the PIZZA Station
Demonstrate how to layout ingredients
Demonstrate how to replace depleted ingredients
Demonstrate ability to start and turn off oven
Demonstrate ability to start, maintain temperature, and turn off dough press
Demonstrate ability to maintain temperature drop-in refrigeration unit
Demonstrate ability to keep station clean and orderly
Demonstrate knowledge of Critical Control Processes for PIZZA Station
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Preparing Dough for Pizza"
Identify wheat, white, and gluten-free dough
Identify process for thawing dough balls
Demonstrate ability to press and shape dough balls
Demonstrate how to move pressed dough onto pizza peel
Understands and Illustrates Competence in "Applying Sauce to Pizza"
Demonstrate ability to read menu order on FIG
Identify sauces used at PIZZA Station
Pizza Training Modules | Pizza Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Demonstrate ability to measure sauces according to Build Sheet Standards
Demonstrate ability to apply sauces in circular manner leaving 1/2" exposed dough
Understands and Illustrates Competence in "Applying Cheese to Pizza"
Identify different cheeses
Demonstrate ability to measure cheese according to Build Sheet Standards
Demonstrate ability to evenly apply cheese on pizza
Understands and Illustrates Competence in "Applying Toppings to Pizza"
Know how to find Build Sheet Standards for each pizza
Demonstrate ability to measure ingredients according to Build Sheet Standards
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Applying Top Cheese to Pizza"
Identify different cheeses
Demonstrate ability to measure cheese according to Build Sheet Standards
Demonstrate ability to evenly distribute top cheese on pizza crust
Demonstrate flow knowledge for passing pizza to OVEN Station
Demonstrate ability to confirm order on FIG and finalize Pizza Station duties
Understands and Illustrates Competence in "Preparing Dough for Dessert Pizza"
Demonstrate ability to portion dough for dessert or small pizza
Demonstrate ability to press and shape dough balls
Demonstrate ability to move pressed dough onto pizza peel
Demonstrate flow knowledge for passing pizza to SALAD & DESSERT Station
Demonstrate ability to confirm order on FIG and finalize PIZZA Station duties
Trainer Trainee Date STATION MENU ITEM BUILDS
Bacon Filet
Barbecue Chicken
Buffalo Chicken
Chicken Bacon Ranch
Pizza Training Modules | Pizza Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Four Cheese
Island Retreat
Garden Veggie
Malawi Capri
Margherita
Meat Safari
Pepperoni, Sausage & Mushroom
Pesto Chicken
Primo Pepperoni
Santa Fe
Spinach & Artichoke
Santa F
Spinach & Artichoke
Sweet Chili Chicken
Thai Peanut Chicken
Tuscan Pepperoni
Kids Cheese
Kids Pepperoni
Salad Pizzeta
Breadsticks
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 12 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING
ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Menu Build Test
Pasta Training Modules | Pasta Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
PASTA STATION Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date
STATION LAYOUT
Demonstrate ability to complete station layout
Identify equipment used at PASTA Station
Identify ingredients used at PASTA Station
Explain the order and flow of orders for the PASTA Station
Demonstrate how to replace depleted ingredients
Demonstrate ability to turn on, off, and operate induction burners
Demonstrate ability to turn on, off, and operate hot water pasta bath
Demonstrate ability to maintain temperature drop-in refrigeration unit
Demonstrate ability to keep station clean and orderly
Demonstrate knowledge of Critical Control Processes for PASTA Station
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Finish Cooking Al Dente Noodles"
Demonstrate ability to read menu order on FIG
Know how to find Build Sheet Standards for each pasta build
Identify pastas used at PASTA Station
Demonstrate ability to measure pasta according to Build Sheet Standards
Demonstrate ability to cook pasta in hot water bath using steam
Pasta Training Modules | Pasta Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
basket
Understands and Illustrates Competence in "Sautéing Pasta Toppings"
Identify sauces and ingredients used at PASTA Station
Demonstrate ability to measure ingredients according to Build Sheet Standards
Demonstrate ability to sauté ingredients using induction burner
Demonstrate ability to incorporate ingredients together
Understands and Illustrates Competence in "Cooking Gluten-Free Noodles"
Demonstrate ability to measure pasta according to Build Sheet Standards
Demonstrate ability to cook pasta in hot water bath using steam basket
Understands and Illustrates Competence in "Plating A Pasta Dish"
Demonstrate ability to plate pastas according to Build Sheet Standards
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Delivering Pastas to EXPO Station"
Demonstrate flow knowledge by passing pasta to EXPO Station
Demonstrate ability to confirm order on FIG and finalize PASTA station duties
Trainer Trainee Date STATION MENU ITEM BUILDS
Spaghetti & Meatballs
Chicken & Roasted Red Pepper Pesto
Sesame Thai Beef
Creamy Macaroni & Cheese
Beef Stroganoff
Chicken Fettuccini Alfredo
Pesto Chicken Rigatoni
Kid's Mac & Cheese
Kid's Fettuccini Alfredo
Kid's Buttered Noodles
Kid's Spaghetti with Marinara Sauce
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Pasta Training Modules | Pasta Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 6 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE
FOLLOWING ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Menu Build Test
Salad & Dessert Training Modules | Salad & Dessert Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
SALAD & DESSERT STATION
Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT Demonstrates Ability to Complete Station Layout
Identify equipment used at SALAD & DESSERT Station
Identify ingredients used at SALAD & DESSERT Station
Explain the order and flow of orders for the SALAD & DESSERT Station
Demonstrate how to layout ingredients
Demonstrate how to replace depleted ingredients
Demonstrate ability to maintain temperature drop-in refrigeration unit
Demonstrate ability to keep station clean and orderly
Demonstrate knowledge of Critical Control Points for SALAD & DESSERT Station
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Dressing a Salad"
Demonstrate ability to read menu order on FIG
Know how to find Build Sheet Standards for each pizza
Demonstrate ability to measure ingredients according to Build Sheet Standards
Identify dressings used at SALAD & DESSERT Station
Demonstrate ability to measure dressing according to Build Sheet Standards
Demonstrate combination and tossing technique for
Salad & Dessert Training Modules | Salad & Dessert Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
ingredients and dressing
Understands and Illustrates Competence in "Plating a Salad"
Demonstrate ability to plate salads according to Build Sheet Standards
Demonstrate flow knowledge for passing salad to EXPO Station
Demonstrate ability to confirm order on FIG and finalize SALAD & DESSERT Station duties
Understands and Illustrates Competence in "Building a Dessert Pizza"
Demonstrate ability to read menu order on FIG
Receive crust from PIZZA Station
Identify sauces used at SALAD & DESSERT Station
Demonstrate ability to apply sauces in circular manner leaving 1/2" exposed dough
Identify ingredients used at SALAD & DESSERT Station
Demonstrate ability to measure ingredients according to Build Sheet Standards
Demonstrate ability to evenly distribute ingredients on crust according to Build Sheets
Demonstrate flow knowledge for passing pizza to EXPO Station
Demonstrate ability to confirm order on FIG and finalize SALAD & DESSERT Station duties
Demonstrate measure and sprinkle sugar on dessert according to Build Sheet Standards
Demonstrate flow knowledge for passing pizza to EXPO Station
Demonstrate ability to confirm order on FIG and finalize SALAD & DESSERT Station duties
Understands and Illustrates Competence in "Garnishing a Salad"
Demonstrate knowledge of garnishing standards according to Build Sheet Standards
Demonstrate flow knowledge for passing pizza to EXPO Station
Demonstrate ability to confirm order on FIG and finalize SALAD & DESSERT Station duties
Trainer Trainee Date STATION MENU ITEM BUILDS
Apple & Berry
Balsamic Steak
BLT Wedge
Chicken Satay
Mandarin Chicken
Southwest Chicken
Salad & Dessert Training Modules | Salad & Dessert Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Strawberry & Spinach
Tomato Caprese
Berries & Cream
Oreo Cookie Crumble
Peaches & Cream
Raspberry White Chocolate Cheesecake
Reese's Peanut Butter S'more
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
ON-THE-JOB TRAINING HOURS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 6 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Menu Build Test
Expo Training Modules | Expo Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
EXPO STATION Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at EXPO Station
Identify ingredients used at EXPO Station
Demonstrate ability to identify Build Sheet Standards for all menu items
Demonstrate ability to measure ingredients according to Build Sheet Standards
Demonstrate knowledge of plating standards for all menu items according to Build Sheets
Demonstrate knowledge of restaurant flow for all Stations
Demonstrate ability to read menu order on FIG
Demonstrate ability to coordinate with stations and receive completed food
Demonstrate ability to process orders and have all ordered food delivered to tables at the same time
Demonstrate ability to close menu order on FIG
Demonstrate knowledge of processing times expected for each station and menu build
Demonstrate ability to keep station clean and orderly
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Cutting and Plating a Pizza"
Demonstrate ability to use pizza knife and cut pizza into equal portions
Demonstrate ability to move pizza from peel to plate
Expo Training Modules | Expo Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Understands and Illustrates Competence in "Garnishing a Pizza with Herbs"
Identify ingredients used as garnishes for pizzas
Identify pizzas that are garnished with herbs
Demonstrate ability to garnish pizza according to Build Sheet Standards
Understands and Illustrates Competence in "Garnishing a Pizza with Sauce"
Identify sauces used as garnishes at EXPO Station
Identify pizzas that are garnished with sauces
Demonstrate ability to drizzle sauce as garnish according to Build Sheet Standards
Understands and Illustrates Competence in "Garnishing Dessert Pizzas"
Identify ingredients and sauces used as garnishes according to Build Sheet Standards
Demonstrate ability to garnish dessert pizzas according to Build Sheet Standards
Understands and Illustrates Competence in "Plating Standards for Pastas"
Identify ingredients and sauces used as garnishes according to Build Sheet Standards
Demonstrate ability to garnish dessert pastas according to Build Sheet Standards
Understands and Illustrates Competence in "Plating Standards for Salads"
Identify ingredients and sauces used as garnishes according to Build Sheet Standards
Demonstrate ability to garnish dessert salads according to Build Sheet Standards
Understands and Illustrates Competence in managing orders in FIG
Place finished menu items on warming or cooling tables
Demonstrate ability to confirm menu orders on FIG
Coordinate with station to receive all ordered food
Demonstrate ability to confirm that menu items are built to standards and customer requests
Demonstrate ability to receive and deliver ordered food according to timing standards
Call for runners to deliver all completed menu items to a table
Demonstrate ability to close order on FIG and finalize EXPO Station duties
Trainer Trainee Date STATION MENU ITEM BUILDS
PIZZA Station Builds
Malawi Capri
Bacon Filet
Barbecue Chicken
Expo Training Modules | Expo Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Buffalo Chicken
Chicken Bacon Ranch
Tuscan Pepperoni
Santa Fe
Pesto Chicken
Thai Peanut Chicken
Safari
Pepperoni Sausage & Mushroom
Island Retreat
Primo Pepperoni
Margherita
Four Cheese
Spinach & Artichoke
Garden Veggie
Sweet Chili Chicken
Kids Cheese
Kids Pepperoni
Salad Pizzeta
Breadsticks
PASTA Station Builds
Spaghetti & Meatballs
Roasted Chicken and Red Pepper Pesto
Sesame Thai Beef
Creamy Macaroni & Cheese
Beef Stroganoff
Chicken Fettuccini Alfredo
Pesto Chicken Rigatoni
Kid's Mac & Cheese
Kid's Fettuccini Alfredo
Kid's Buttered Noodles
Kid's Spaghetti with Marinara Sauce
SALAD & DESSERT Station Builds
Chicken Satay
Apple & Berry
BLT Wedge
Southwest Chicken
Tomato Caprese
Mandarin Chicken
Strawberry & Spinach
Balsamic Steak
Oreo Cookie Crumble
Expo Training Modules | Expo Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Berries & Cream
Peaches & Cream
Reese's Peanut Butter S'more
Raspberry White Chocolate Cheesecake
Demonstrate Knowledge of Critical Control Points for Restaurant
Demonstrate ability to recognize food is prepared maintaining CCP
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 3 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON
THE FOLLOWING ITEMS)
Trainer Trainee Date TEST
Pass (100%) the EXPO STATION FINAL BUILDS TEST
Oven Training Modules | Oven Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
OVEN STATION Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at OVEN Station
Identify process for turning on and off OVEN
Demonstrate ability to maintain oven temperature
Demonstrate ability to receive pizza from PIZZA Station
Demonstrate ability to deliver cooked pizza to EXPO Station
Demonstrate ability to keep station clean and orderly
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates ability to "Cook Pizza"
Demonstrate ability to slide pizza off peel into oven maintaining shape and toppings
Demonstrate ability to rotate pizza through oven cooking system
Demonstrate ability to cook pizza to a light golden brown
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 3 Hours of Supervised On-The-Job Training
Oven Training Modules | Oven Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Trainer Trainee Date ON-THE-JOB TRAINING HOURS Completed 6 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING
ITEMS)
Trainer Trainee Date TEST Pass (100%) the Station Test
Cashier Training Modules | Cashier Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
CASHIER STATION
Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at CASHIER Station
Know location of restaurant supplies for restocking
Understand restaurant flow
Demonstrate ability to answer frequently asked questions
Demonstrate ability to maintain restaurant cleanliness according to Standard
Know how to access menu builds to answer food and calorie information
Know gluten free menu items
Demonstrate ability to maintain restaurant cleanliness according to Standard
Demonstrate ability to operate phone system
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in Offering the "Malawi Experience"
Know 5 Pillars of the "Malawi Experience"
Demonstrate ability to implement 5 Pillars
Demonstrate ability to answer menu questions (Allergy, Items, Pricing, etc)
Demonstrate ability to answer questions regarding Meal Exchange Program
Know 7 Key Phrases for Customer Service
Cashier Training Modules | Cashier Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Demonstrate ability to implement 7 Key Phrases when interacting with customers
Demonstrate ability to recognize customers' needs and offer service
Demonstrate ability to be friendly and engaged throughout ordering experience
Demonstrate ability to offer customer "to go" supplies and services
Understands and Illustrates Competence in "Operating Cash Register"
Assign table number and initiate order
Competently enter a dine-In order
Competently enter a takeout order
Modify an item
Apply a discount to an order
Enter a combo to an order
Process a credit payment
Process a cash payment
Process a gift card payment
Process an Other payment
Split check between two or more guests
Enroll guest in Malawi Loyalty program
Refill deplete receipt tape
Understands and Illustrates "Interacting with Guests"
Demonstrate ability to provide guests with drinks and/or cups
Demonstrate ability to close order and offer table number
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 9 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE
FOLLOWING ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Test
Runner and Busser Training Modules | Runner Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
RUNNER STATION
Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at EXPO, BUSSING, and DISH Stations
Understand restaurant flow
Understand order/table number identification system
Identify all guest dining locations
Know location of restaurant supplies for restocking
Know location and purpose of chemical used to maintain restaurant cleanliness
Demonstrates ability to clear and reset tables according to Standard
Demonstrate ability to maintain restaurant cleanliness according to Standard
Demonstrate ability to roll silverware
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in Offering the "Malawi Experience"
Know 5 Pillars of the "Malawi Experience"
Demonstrate ability to implement 5 Pillars
Demonstrate ability to answer questions and Meal Exchange Program
Know 7 Key Phrases for Customer Service
Demonstrate ability to implement 7 Key Phrases when interacting with customers
Demonstrate ability to recognize customers' needs and offer service
Demonstrate ability to offer customer "to go" supplies and services
Runner and Busser Training Modules | Runner Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Understands and Illustrate Competence in "Delivering Food"
Demonstrate ability to coordinate order number with table number
Demonstrate ability to comprehend and implement EXPO coordinator's instructions
Recognize food has been built according to Build Sheet Standards
Demonstrate ability to deliver orders and maintain food build standards
Demonstrate ability to deliver food according to Running Standards
Demonstrate ability to interact with guest according to Running Standards tableside
Demonstrate ability to provide guests with plates and silverware
Demonstrate ability to close order with guest and EXPO
Trainer Trainee Date STATION MENU ITEM BUILDS
PIZZA Station Builds
Bacon Filet
Barbecue Chicken
Buffalo Chicken
Chicken Bacon Ranch
Four Cheese
Garden Veggie
Island Retreat
Jalapeno Pineapple
Malawi Capri
Margherita
Meat Safari
Pepperoni Sausage & Mushroom
Pesto Chicken
Primo Pepperoni
Santa Fe
Spinach & Artichoke
Sweet Chili Chicken
Thai Peanut Chicken
Tuscan Pepperoni
Kids Cheese
Kids Pepperoni
Salad Pizzeta
Breadsticks
PASTA Station Builds
Beef Stroganoff
Chicken Fettuccini Alfredo
Runner and Busser Training Modules | Runner Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Macaroni & Cheese (& Backed Mac & Cheese)
Pesto Chicken Rigatoni
Roasted Chicken Red Pepper Pesto
Sesame Thai Beef
Spaghetti & Meatballs
Kid's Mac & Cheese
Kid's Fettuccini Alfredo
Kid's Buttered Noodles
Kid's Spaghetti with Marinara Sauce
SALAD & DESSERT Station Builds
Apple & Berry
Balsamic Steak
BLT Wedge
Chicken Satay
Mandarin Chicken
Southwest Chicken
Strawberry & Spinach
Tomato Caprese
Berries & Cream
Oreo Cookie Crumble
Raspberry White Chocolate Cheesecake
Reese's Peanut Butter S'more
Demonstrate Knowledge of Critical Control Points for Restaurant
Demonstrate ability to recognize food is prepared maintaining CCP
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 6 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING
ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Test
Runner & Busser Training Modules | Busser Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
BUSSER STATION Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at EXPO, BUSSING & DISH Stations
Know location of restaurant supplies for restocking
Know location and purpose of chemical used to maintain restaurant cleanliness
Understand restaurant flow
Demonstrates ability to clear and reset tables according to Standard
Demonstrate ability to maintain restaurant cleanliness according to Standard
Demonstrate ability to roll silverware
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in Offering the "Malawi Experience"
Know 5 Pillars of the "Malawi Experience"
Demonstrate ability to implement 5 Pillars
Demonstrate ability to answer questions and Meal Exchange Program
Know 7 Key Phrases for Customer Service
Demonstrate ability to implement 7 Key Phrases when interacting with customers
Demonstrate ability to recognize customers' needs and offer service
Runner & Busser Training Modules | Busser Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Demonstrate ability to offer customer "to go" supplies and services
Understands and Illustrates Competence in "Maintaining Restaurant Cleanliness"
Demonstrate ability to clear table
Demonstrate ability to reset table
Demonstrate ability to prep dishes for cleaning according to DISH Station Standards
Demonstrate ability to restock resources and equipment throughout restaurant
STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 6 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE
FOLLOWING ITEMS)
Trainer Trainee Date TEST - Pass (100%) the Station Test
Dishwashing Training Modules | Dishwashing Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
DISHWASHING STATION
Training Checklist
Name: ________________________________
Trainer: ________________________________
Trainer Trainee Date STATION LAYOUT
Demonstrates Ability to Complete Station Layout
Identify equipment used at DISHWASHING Station
Identify chemicals used at DISHWASHING Station
Demonstrate knowledge on operating equipment
Demonstrate knowledge of restaurant flow for receiving dirty dishes
Demonstrate knowledge of restaurant flow for stacking
Demonstrate knowledge of cleaning rotation and station flow
Demonstrate knowledge of restaurant flow for delivering clean dishes
Trainer Trainee Date STANDARD PROCESSES
Understands and Illustrates Competence in "Cleaning Dishes"
Demonstrate ability to maintain hot water in system
Demonstrate ability to replace soap in system
Demonstrate ability to clean and sanitize dishes using equipment
Understand priority and order for cleaning dishes
Understands and Illustrates Competence in "Storing Clean Dishes"
Demonstrate understand of restaurant flow to storing clean dishes in proper stations
Demonstrate ability to keep restaurant stations clean and orderly
Understands and Illustrates Competence in "Maintaining Equipment"
Demonstrate ability to take apart and clean dishwashing system
Demonstrate ability to clean and close DISHWASHING Station
Dishwashing Training Modules | Dishwashing Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1
Trainer Trainee Date STATION DAILY LOGS
Complete OPENING FUNCTIONS
Complete RUNNING FUNCTIONS
Complete CLOSING FUNCTIONS
Trainer Trainee Date ON-THE-JOB TRAINING HOURS
Completed 3 Hours of Supervised On-The-Job Training
TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING
ITEMS)
Trainer Trainee Date TEST
Pass (100%) the Station Test