Transcript
Page 1: Presenting to Decision Makers

Presenting to Decision MakersGail Swanson

@practicallyUX

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-George Orwell

“Some ideas are so stupid that only intellectuals believe them.”

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Design is change.

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Human centered change

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Your Role

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Your Role

Rebell

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Your Role

Rebell

OrganizerV

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Your Role

Rebell

OrganizerV

HelperU

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Your Role

Rebell

OrganizerV

HelperU

Advocate.

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Your Role

Rebell

OrganizerV

HelperU

Advocate.

Four Roles of Social Activism - Bill Moyer

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Is it good?

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Is it right for us?

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Who are you talking to?

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Who are you talking to?Point of View

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Who are you talking to?Point of View

Pressures

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Who are you talking to?Point of View

Pressures

Rewards

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Who are you talking to?Point of View

Pressures

Rewards

Priorties

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They don’t know what you know.

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They don’t know what you know.

You don’t know what they know.

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We can get A to do B if they believe ___________.

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A narrative endows information with meaning.

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Talk about risk.

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yes, and...

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The work to create the design is as valuable as the design itself.

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Things will go wrong.

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Tactical Language

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Tactical Language

Build common ground

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Tactical Language

Build common ground

Strip phrases

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Tactical Language

Build common ground

Strip phrases

Paraphrase

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“Just tell us the best practices and we’ll do the rest.”

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Appreciate progress

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The experience of you

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Gail Swanson

@practicallyUX

Thank you.


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