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presents
can a workplacebe a well place
PanelistsDr Louise Parkes, Senior Consultant, Voice Project
Claire Vernon, CEO, JewishCare
Lucy Brogden, AM, Mental Health Commissioner
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2
• 2nd qtr 2020 we’ll release our new survey dashboard with real-time analytics, manager-level permissions and action-planning
• Partnering with Qualtrics giving our clients choice in level of sophistication of survey software
• Expanded office by 40%
• New, shorter, more efficient engagement survey
• Continued to refresh benchmarks across all industries
• New website will launch around Christmas
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3
1. Please share a funny or warm example of how you or your colleagues manage wellbeing at work
2. Do you have a tip for a great book, learning resource or tool for managing wellbeing?
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PanelistsDr Louise Parkes, Senior Consultant, Voice Project
Claire Vernon, CEO, JewishCare
Lucinda Brogden, AM, National Mental Health
Commissioner
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1. Work is good for our wellbeing
Perception of work as bad and unhealthy
What has the most positive impact on your wellbeing in your workplace?
Employed people have better mental health than unemployed people, and mental health improves when the unemployed gain employment
• Autonomy, independence and agency through salary
• Significance, respect and identity through social status
• Relationship and belonging through social inclusion and interaction
• Meaning and purpose through contribution to others
• Competence, mastery through skill building and use
• Order and stability through time structure and regular activity
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2. Make work (not workers) healthy
Organisations are first responsible for providing healthy workplaces
not individual wellbeing programs to help employees cope with longer hours and stressful, demanding work environments
strengths
priorities
involvement
vision
higher impact
hig
he
r p
erf
orm
ance
lower impact
low
er
pe
rfo
rman
ce
career opportunities
pay & benefitsrecruitment &
selection
performance feedback
cross-unit cooperation
learning & development
technology processes supervision
workload flexibility
risk reporting
teamwork
resources values health & safety respect
leadership
recognitionchange
management
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3. Have a wellbeing strategy (not a program)
Recognition Involvement LeadershipChange
Management
• Manager & peer• Celebrate team
success
• Psychological safety• Voice encouraged,
safe, effective
• Enable• Communicate• Role-model
• Co-design• Iterative feedback
loops
• APA “The Psychologically Healthy Workplace”
• Amy Edmondson “The Fearless Organization”
• Kim Cameron “Practicing Positive Leadership”
• Voice Project Change Challenge Case Studies
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0%
20%
40%
60%
80%
100%
0% 20% 40% 60% 80% 100%
we
llbe
ing
engagement
performance:80%+
50%-80%<50%
engagement, wellbeing & performance in 348 clients 2012-17
M = 67%
M = 78%
4. High wellbeing does not compromise high performance
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PanelistsDr Louise Parkes, Senior Consultant, Voice Project
Claire Vernon, CEO, JewishCare
Lucinda Brogden, AM, National Mental Health
Commissioner
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What we do
1. Context i.e. the big picture
2. No secrets
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What we do
4. Support with training and systems
5. Focus on field staff
5. Be ethical and stay with Mission
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2017 to 2018
• Organisation direction moved 22 points to 84% favourable
• Leadership moved 34 points to a 83% favourable
• Safety moved 37 points to 92% favourable
• Wellness moved 14 points to 88 %favourable
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PanelistsDr Louise Parkes, Senior Consultant, Voice Project
Claire Vernon, CEO, JewishCare
Lucinda Brogden, AM, Chair & Commissioner
at the National Mental Health Commission
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Mentally Healthy Workplaces –Good for People, Good for BusinessLucinda Brogden AM, Commissioner
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Love and work are the
cornerstones of our
humanness.
- Sigmund Freud.
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Smarter work design
01Promoting and facilitating early help seeking and early intervention
02Building a positive and safe work culture
03Enhancing personal and organisational resilience
04Supporting recovery
05Increasing the awareness of mental illness and reducing stigma
06
6 Key areas workplaces need to address
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Focus on aligning the Australia’s work disability systems to delivery better outcomes for people with temporary or permanent physical or mental health conditions by:
• breaking down the support system silos
• helping employers reduce barriers to employment
• helping GPs to support work participation
• supporting employees to better understand the importance of good work in their health and wellbeing
www.comcare.gov.au/collaborativepartnership
The Collaborative Partnership to improve work participation
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Mentally Healthy WorkplacesGood for business
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PanelistsDr Louise Parkes, Senior Consultant, Voice Project
Claire Vernon, CEO, JewishCare
Lucinda Brogden, AM, National Mental Health
Commissioner
Q & A