PROBLEM SOLVING

Amien Rahardjo

THE PROBLEM SOLVING

PROCESS

1. Identify the Real Problem

2. Diagnose the Problem

3. Develop the Solutions

4. Select a Solution

5. Implement the Solution

6. Evaluate the Outcome

IDENTIFY

THE REAL PROBLEM• Identify the Issue

• Determine Urgency

• Make a Tentative Definition of the Problem

DIAGNOSE THE PROBLEM

• Identify the Interests

• Gather Information

• Determine the Causes

• Restate the Problem

DEVELOP THE SOLUTIONS

• List All Potential Options Through

Brainstorming

• Relate Each to the Interest Behind the

Problem

• Merge Similar or Related Options

SELECT A SOLUTION

• SELECT A TOOL» Winnowing the List

» Weighted Listing

» Interest Standard Matrix

» Option Ranking

EVALUATE THE OUTCOME

(This is the most neglected/shortchanged

step)

• Monitoring Progress

• Detection Devices to See That Milestones

are Met

• Did It Solve the Problem?

IMPLEMENT THE SOLUTION

• WHAT action will be taken?

• WHO will do it?

• WHERE will the necessary action

take place?

• HOW will the action be carried

out?

• WHY are these actions the

solution?

• YESTERDAY IS HISTORY

• TOMORROW IS A MYSTERY

• TODAY IS A GIFT

• AND THAT’S WHY THEY CALL IT

• THE PRESENT

NOT TO DECIDE IS TO .....

NOT TO DECIDE IS TO .....

DECIDE NOT TO !

THE DEFINITION OF LUCK ?(as defined by Vince Lombardy of the Green Bay Packers)

THE DEFINITION OF LUCK ?(as defined by Vince Lombardy of the Green Bay Packers)

WHERE PREPARATION

MEETS

THE DEFINITION OF LUCK ? (as defined by Vince Lombardy of the Green Bay Packers)

WHERE PREPARATION

MEETS

OPPORTUNITY!

WHAT IS THE DIFFERENCE BETWEEN

A DREAM

and

A GOAL

WHAT IS THE DIFFERENCE BETWEEN

A DREAM something you want or

hope will happen

and

A GOAL Something you are willing to

sacrifice for in order to attain

WHY DON’T WE SET LONG

TERM GOALS?• I can’t see into the future

• I’m to young to make long term decisions

• I’m to busy going to school to set goals

• I don’t know what I want to be yet

• I’m partying now and will set goals later

• I am not sure what the choices are

• Things will probably change by the time I

get there

What do all of these

excuses have in common?

They make us feel better

about not making a decision,

but do not take us any

closer to setting a GOAL!

What are the chances of reaching

a logical destination in your life

if you haven’t decided where

you want to go?

What percent of entering Freshman return the second year?

What percent of the returning second year students are

Sophomores?

What percent of Sophomores graduate or earn a certificate?

What percent of the graduates enroll in a 4-year College?

What percent of students at a 4-year college or University

graduate?

OX

U

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D

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B

T H NK

HE

DEFINITION OF INSANITY?

• Doing the same things

• In the same way

and expecting a different result!