Transcript
Page 1: QEP Student Self-Reflective Journaling

Clearer Connections:QEP Student Self-Reflective Journaling

Irene Mueller, Ed.D, RHIAMary Teslow, MLIS, RHIANatalie Moore, HIA Senior

School of Health SciencesHealth Information Administration

QEP Pilot Program

FEEd 2008

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Objectives1. Value of reflective

journalingas a learning strategy

2. Self-SOAP method3. HIA’s evolving experience4. Benefits for students and

faculty5. Student point-of-view6. Strongly recommended,

additional QEP benefit

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Reflective JournalsBecoming a common means

of increasing learning by helping writers:Examine habitual patterns

of thinking and actingArticulate experience and

knowledge, thereby increasing understanding

Acknowledge strengths and weaknesses

Begin considering ways to improve performance.

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Writing is Learning"Writing is learning" –

motto of the writing-across-the-curriculum movement.

Writing helps learnersto know whether or not

they understand something.Zubizarreta, 2004

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HIA BackgroundStudent self-reflective journals

used for several semestersGeneral instructions were givenLess than satisfactory results

Journals wereOverly vagueOverly personal responsesLittle integration of course

content with experiential learning activities

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Journaling: Early SamplesToo vague, non-specific

“I went to my facilities today and did my tours. It was interesting and overwhelming at times; but, overall, it went just fine.”

“Today I did the management assignment. It was cool to see what managers have to deal with.”

“I applied two skills today, teamworking andcommunication.” Handout

Page 2

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Journaling: Early SamplesBut, some showed promise

“Organizing one's time throughout the day and prioritizing tasks is also a task that many people my age lack. Often the "fun" assignments are done first although they may not need to be done until the late afternoon, whereas a "not fun" task may be due by noon, but is not done first.”

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Discovering Self-SOAP Notes

We found an article in the PT literature that uses the SOAP format for student self-reflection in the clinical setting. Enhancing critical reflection of

students using the self-SOAPStudents’ need for feedback

during transition from classroom to professional setting.

Citation is in the handout.

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Well Suited to HIA Education

Documentation is a key skillBusiness processes, budget

justification, personnel actions, project management,reports, etc.

Experience of workis not enough in itself. It is the

learning that comes from itthat is important.

Harvey, Geall & Moon 1998

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Self-SOAP NotesStandard healthcare

documentation method adapted for self-reflectionSubjectiveObjectiveAssessmentPlan

Also connects / integrates professional content with personal context

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Value Right from the StartAdaptation

Model revised for HIAactivities and self-assessment

Student InstructionEasily accomplished

Return on investmentImmediateUnexpectedStudents and Faculty

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Good First ResultsEarly results very promising…Seniors

AHIMA websiteRecruitment: Haunted Moore

HallOff-campus PPEs (clinicals)

JuniorsBlood driveFitness assessmentBusiness Etiquette Dinner

But……

HandoutPage 2

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Early Self-SOAPS I am very glad that I got the chance to explore

the AHIMA Career Assist and Job Bank web sites. These sites will be very helpful now, as well asin the future.

O I was able to navigate through the web sites and look at different jobs that were available. I applied research skills to help me better understand which jobs would go along with my degree.

A I enjoyed this activity so much; it kind of gave me some idea of what I want to do in the future and what jobs may be available. I was so overwhelmed, in a good way, to find that there are so many positions that would accommodate my degree.

P I will definitely begin using the two web sites from this day forward. I learned so much and now I'm happy that I spent the $35 to become a member of AHIMA.

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Need to Become More “Obvious”

Answer student questions …“Why do I need to do this?”

Added contextual elementsBackgroundPurposeAdditional prompts

Provide feedbackin grading process

HandoutPage 3

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Next AdaptationBased on <activity or experience>,

assess your potential in <a specific skill>

Subjective(I felt ….., I enjoyed…., I disliked…..)

Objective(I did …., I saw…, I observed….)

Assessment(I did best at……, I could have been

better at…)Plan

(To improve my success in a similar activity, in the future I will…..)

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Try a Self-SOAPHandout

Samples andResources

Self-SOAP practiceConsider a course experience

in Spring ‘08Create your own Self-SOAP

noteHandout, page 1

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Examples of HIA ActivitiesBusiness Etiquette Dinners

and Receptions Allied Health Career Day Haunted Moore Hall project

management and teamworkRed Cross Blood Drive

sponsorshipHSCC 101 fitness assessment

data recordersPersonal Health Record

(MyPHR) presentations

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Self-SOAPSubjective (I felt …..)

At the business reception, I felt very intimidated at first by the “employers” and by the people who worked for the career services department. As the night went on, I felt more and more comfortable with everyone including my classmates. We tried to make the best of the learning experience and I learned an immense amount about what the professional world will be like. I did feel very confident when [a specific employer] remembered my name.

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Self-SOAPObjective (I did …..)

I made sure to smile and to shake hands with everyone I met at the reception. I also shook hands while leaving the group to ensure that at least my face was remembered. I think a smile can go a thousand miles, so I was sure to smile a lot. I said my name clearly and loudly before each conversation began and I think that helped them remember my name better.

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Self-SOAPAssessment (I did best at……,

I could have been better at ……) I did my best at introducing myself at the business reception. There were some people in the room that no one remembered, and I was glad that I was not one of them. I could have been better at learning how to hold the plate, napkin, and glass. It took me a long time to figure out which hand to shake with and which hand to not shake with.

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Self-SOAPPlan (To improve my success as

a HIM professional, in the future I will…..) In the future to improve my success as an HIM professional, I will pay more attention while directions are given about hand shaking and how to hold the plate/napkin/glass. I will also try to learn more about how to properly eat the food or how to properly turn down food if it is not wanted.

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Meet the Author Student’s Perceptions

Diary vs. JournalReflection (me-time)

ValueHIA ProgramLeadership Training

Applied in any content, contextProfessional, Personal,

Community

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BenefitsStudents report a better

understanding of the intentof the activities

ImprovedSpecificity, objectivity, and

completeness of journal responses

Critical thinking and justificationof point-of-view

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BenefitsStudents’ increased sense

of personal responsibility for improvementRole models professional

practice and supports success and effectiveness when entering the profession

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Faculty Return on Investment

Faculty gained better insight into the effectiveness of activities

Value added assignment method that met multiple educational goalsStudent skills developed with

repetition and practice

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Faculty Return on Investment

Met many of our goalsImproved writing, critical

thinking, making connectionsFaculty also saw

improvement in the area of personal responsibility with the Plan element and prompt.

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Unexpected BenefitIntervention Strategy

At-risk students required to complete in-depth Self-SOAP note

Focused on personal responsibility and why their performance has not met Program Standards

First step in remediation contract Handout

Page 5

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Program StandardsFaculty developing policies

and proceduresRole modeling workplace

Self-SOAP notes provide a standard for journaling promotes consistency, student

familiarity with the process, writing practice, and preparation of a professional product

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Self-SOAP & the QEPAdded value at WCUHelps meet several goalsProvides potential artifacts

for the Educational Briefcase

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WCU Quality Enhancement Plan

2007: SACS accreditation10 year cycle, reporting at year 5

QEP topic (Undergrad Only)Synthesis: A Pathway to Intentional

Learning.Coordinated by Dr. Carol

BurtonAsst. VC, Undergraduate Studies

QEP CommitteesIrene – served on SACSMary – serves on Technology

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QEP FrameworkFosters synthesis across

disciplines coordinating curricular and

co-curricular experiences to facilitate students’

development of a clearer purpose at the university

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The outcome of the plan will beStudents who are intentional

participants in their own learningWill impact

Academics, faculty and advisorsResidential Life Service LearningStudent LeadershipCareer Planning/Education

Outcome & Impact

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HIA: QEP Pilot ProgramCurrent Issues

Integration / ConnectionsCritical thinkingImprove writing skills

Program StandardsProfessional expectationsProfessional behaviorsProfessional products

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HIA: QEP learning goal focus

In the Junior Year, students will:Connect the academic and

student life components of their experience

Refine their learning plan

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HIA: QEP learning goal focus

In the Senior Year, students will:Communicate the connections

between their university experiences and their future education and career plans, and

Review and revise their learning/career plan.

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QEP-related Activities in HIA

Should meet several goals, including Related to healthcareApplication of professional

behaviors and attitudesApplication of interpersonal

communication skills, and Experience working in teams

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QEP Education BriefcaseAn e-portal through which

students will interact with faculty, advisors, and career counselors; it is the literal manifestation of the students’ learning plan

Microsoft SharePointPilot Programs 2008-09Starts with Fall 2009 freshmenStudents “own” their Briefcase

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eBriefcase Artifact Examples

Research PapersMyers-Briggs Personality

Type Technology assignmentsResumes, evolving over

timePerfect Interview responsesPerformance evaluationsSelf-SOAP note reflection

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Reflective Journals RedeauxBecoming a common

means of increasing learning and professional development, by helping writersS Examine habitual patterns

of feeling and behavingO Articulate experience and knowledge,

thereby increasing understandingA Acknowledge strengths and

weaknessesP Consider ways to improve

performance.

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Strongly RecommendedWe strongly recommend

Self-SOAP notes for college students at all levelsDeepens student self-reflection

and goals for personal improvement

Provides practice to improve writing

Increases their ability to make connections

Method for QEP

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Questions? How would you

grade your note ?Assessing your

Self-SOAPOther uses?

Questions?

Page 42: QEP Student Self-Reflective Journaling

Clearer Connections:QEP Student Self-Reflective Journaling

Irene Mueller, Ed.D, RHIAMary Teslow, MLIS, RHIANatalie Moore, HIA Senior

School of Health SciencesHealth Information Administration

QEP Pilot Program

FEEd 2008


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