Transcript
- 1. Developmental coaching approach cues
- 2. Recognizing developmental coaching cues Driven by a learning or thinking pattern. Typical buzzwords: Work-life balance Underutilizing their potential Career management/development Stress or burn-outKey questions Does the employee know what should be done? Is the improvement within his/her control? Does he/she know how to execute the change?
- 3. Anticipating your approach State and demonstrate you want to help instead of belittle Plan to listen and ask to help them discover self-insights Determine whether they can act Anticipate possible reasons for resistance Listen to and honor their feelings Focus on the issue and actions instead of blame Communicate sincerely and clearly
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