Download - Resensi Buku: The 360-Degree Leader
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THE 360° LEADER: DEVELOPING YOUR INFLUENCE FROM ANYWHERE IN THE ORGANIZATION
RESENSI BUKUoleh
FADZLIATON [email protected]
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About the bookTitle The 360° Leader: Developing Your
Influence From Anywhere in the Organization
Author John C. Maxwell
Publisher Thomas Nelson Inc.
Place of Publication Nashville, Tennessee
Date of Publication 2005, 2011
No. of Pages ix, 356p.
Illustration ill.
Measurement 22 cm
Subject 1. Leadership2. Organization3. Executive ability
ISBN No. 978-1-4002-0359-8
Price USD $16.99 / RM 39.90
Dewey Decimal Classification
658.4092
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About the author• John Calvin Maxwell (born 1947), known
as America’s expert on leadership, speaks in person to hundreds of thousands of people each year. He has communicated his leadership principles to Fortune 500 companies, the United States Military Academy at West point, and sports organization such as the NCAA, the NBA, and the NFL. • Maxwell is the founder of Injoy Stewardship Services, as well as
several other organizations dedicated to helping people reach their leadership potential. He dedicates much of his time to training leaders worldwide through EQUIP, a nonprofit organization. The New York Times best-selling author has written more than forty books, including Winning with People, Thinking for a Change, and the two million-sellers, Developing the Leader within You and The 21 Irrefutable Laws of Leadership.
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Section I: The Myths of Leading from the Middle of an Organization
Section II: The Challenge 360° Leaders Face
Section IV: The Principles 360° Leaders Practice to Lead Across
Section V: The Principles 360° Leaders Practice to Lead Down
Section VI: The Value of 360° Leaders
Overview of the book
Section III: The Principles 360° Leaders Practice to Lead Up
Special Section: Create an Environment that Unleashes 360° Leaders
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You have to learn to LEAD , LEAD and LEAD
YOUR BOSS’S PEERS
THE 360°
LEADER
YOUR BOSS
YOUR BOSS’S PEERS
YOUR PEERSYOUR PEERS
YOUR PEERS’ SUBORDINATES
YOUR PEERS’ SUBORDINATES
YOUR SUBORDINATES
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SECTION I
THE MYTHS OF LEADING FROM THE MIDDLE OF AN ORGANIZATION
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#1Position
I can’t lead if I’m not at the
top
#2 Destination
When I get to
the top, then I’ll learn to
lead
#3 Influence
If I were on top, then
people would follow
me
Myths
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Myths
#4Inexperienc
e
When I get to
the top, I’ll be in
control
#5 Freedom
When I get to
the top, I’ll
no longer
be limited
#6Potential
I can’t reach my
potential if I’m not the
top leader
#7 All-or-
Nothing
If I can’t get to
the top,
then I won’t try to lead
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SECTION II
THE CHALLENGES 360° LEADERS FACE
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Tension: The pressure of being caught in the middle• Learn to lead despite the
restrictions others have placed on you.
Frustation:Following an ineffective leader• Your job isn’t to fix the leader; it’s
to add value. If the leader won’t change, then change your attitude or your work address.
s
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Multi-Hat:One head… many hats• Know what hat to put on and
then enjoy the challenge.
Ego:You are often hidden in the middle• Remember that consistently
good leadership does get noticed.
s
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Fulfillment:Leaders like the front more than the middle• Leadership is more disposition
than position – influence others from wherever you are.
Vision:Championing the vision is more difficult when you didn’t create it• The more you invest in the vision,
the more it becomes your own.
s
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Influence:Leading others beyond your position is not easy• Think influence, not position.
s
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SECTION III
THE PRINCIPLES 360° LEADERS PRACTICE TO LEAD
“Follow me, I’m right behind you.”
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LEAD PRINCIPLES #1 Lead yourself exceptionally well
What a leader must self-
manage
Time
Emotions
Energy
Personal life
Priorities
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LEAD PRINCIPLES #2 Lighten your leader’s load
How?
• Do your own job well first• When you find a problem, provide a
solution• Tell leaders what they NEED to
hear, not what they WANT to hear• Go the second mile• Stand up for your leader whenever
you can• Stand in for your leader whenever
you can• Ask your leader how you can lift the
load
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LEAD PRINCIPLES #3 Be willing to do what others won’t
Wh
at
does
it
mean
?
• Take the tough jobs• Pay their dues• Work in obscurity• Succeed with difficult people• Put themselves on the line• Admit fault but never make
excuses• Do more than expected• The first to step up and help• Perform tasks that are “not
their job”• Take responsibility for their
responsibilities
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LEAD PRINCIPLES #4 Do more than manage - LEAD
Leaders
• Think longer term• See within the larger
context• Push boundaries• Put the emphasis on
intangibles• Learn to rely on intuition• Invest power in others• See themselves as
agents of change
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LEAD PRINCIPLES #5 Invest in relational chemistry
How to get started?• Listen to your leader’s
heartbeat• Know your leader’s
priorities• Catch your leader’s
enthusiasm• Support your leader’s
vision• Connect with your
leader’s interests• Understand your leader’s
personality• Earn your leader’s trust• Learn to work with your
leader’s weaknesses• Respect your leader’s
family
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LEAD PRINCIPLES #6 Be prepared every time you take your leader’s
time
Guidelines• Invest 10X• Don’t make your boss think
for you• Bring something to the table• When asked to speak, don’t
wing it• Learn to speak your boss’s
language• Get to the bottom line• Give a return on your
leader’s investment
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LEAD PRINCIPLES #7 Know when to push and when to back off
• Do I know something my boss doesn’t but needs to?
• Is time running out?• Are my responsibilities at risk?• Can I help my boss win?
When should I
push forward
?• Am I promoting my own personal
agenda?• Have I already made my point?• Must everyone but me take the
risk?• Does the atmosphere say “No”?• Is the timing right only for me?• Does my request exceed our
relationship?
When should I
back off?
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LEAD PRINCIPLES #8 Become a go-to player
Pressure is on
Resources are few
Momentum is low
Load is heavy
Leader is absent
Go-to players produce when…
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LEAD PRINCIPLES #9 Be better tomorrow than you are today
Learn your craft today
Talk your craft today
Practise your craft today
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SECTION IV
THE PRINCIPLES 360° LEADERS PRACTICE TO LEAD
“Follow me, I’ll walk with you.”
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LEAD PRINCIPLES #1 Understand, practise and complete the
leadership loop
Caring
Learning
Appreciating
Contributing
Verbalizing
Leading
Succeeding
Take interest in people
Get to know people
Respect people
Add value to people
Affirm people
Influence people
Win the people
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LEAD PRINCIPLES #2 Put completing fellow leaders ahead of
competing with them
1
• Acknowledge your natural desire to compete
2• Embrace healthy competition
3• Put competition in its proper place
4• Know where to draw the line
How to balance competing and completing
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LEAD PRINCIPLES #3 Be a friend
How to be a friend• Listen!• Find common ground not
related to work• Be available beyond
business hours• Have a sense of humour• Tell the truth when others
don’t
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LEAD PRINCIPLES #4 Avoid office politics
People who rely on production
• Depend on how they grow
• Focus on what they do• Become better than
they appear• Provide substance• Do what’s necessary• Work to control their
own destiny• Grow into the next
level• Base decisions on
principles
People who rely on politics
• Depend on who they know
• Focus on what they say
• Appear better than they are
• Take shortcuts• Do what’s popular• Let others control their
destiny• Hope to be given the
next level• Base decisions on
opinions
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LEAD PRINCIPLES #4 Avoid office politics
Avoid gossip
Stay away from petty arguments
Stand up for what’s right, not just what’s popular
Look at all sides of the issue
Don’t protect your turf
Say what you mean, and mean what you say
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LEAD PRINCIPLES #5 Expand your circles of acquaintances
Expand beyond your personal prejudices
Expand beyond your strengths
Expand beyond your expertise
Expand beyond your inner circle
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LEAD PRINCIPLES #6 Let the best idea win
What leads to
the best
ideas?
• Listen to all ideas• Never settle for just one
idea• Look in unusual places
for ideas• Don’t let personality
overshadow purposes• Protect creative people
and their ideas• Don’t take rejection
personally
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LEAD PRINCIPLES #7 Don’t pretend you are perfect
Admit your faults
Ask for advice
Worry less
about what
others think
Be open
to learning from others
Put away pride and
pretense
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SECTION V
THE PRINCIPLES 360° LEADERS PRACTICE TO LEAD
“Follow me, I’ll add value to you.”
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LEAD PRINCIPLES #1 Walk slowly to the halls
Slow down
Express that you care
Create a healthy balance of personal and professional interestPay attention when people start avoiding you
Tend to the people, and they will tend to the business
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LEAD PRINCIPLES #2 See everyone as a “10”
See them as who they can become
Let them “borrow” your belief in them
Catch them doing something right
Believe the best – give others the benefit of the doubt
Realize that “10” has many definitions
Give them the “10” treatment
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LEAD PRINCIPLES #3 Develop each team member as a person
See development
as a long time process
Discover each
person’s dreams and
desires
Lead everyone differently
Use organizational goal for individual
development
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LEAD PRINCIPLES #3 Develop each team member as a person
Help them know
themselves
Be ready to have a hard conversation
Celebrate the right
wins
Prepare them for
leadership
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LEAD PRINCIPLES #4 Place people in their strength zones
Discover their true strengths
Give them the right job
Identify the skills they’ll need and provide world-class training
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LEAD PRINCIPLES #5 Model the behaviour you desire
Your
Behaviour
Attitude
Values
Investment
Character
Work ethics
Growth
detemines
Culture
Atmosphere
Decisions
Return
Trust
Potential
Productivity
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LEAD PRINCIPLES #6 Transfer the vision
ClarityConnection of past, present
& futurePurpose
Goals A challenge Stories
Passion
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LEAD PRINCIPLES #7 Reward for results
Give praise publicly and privately
Give more than just praise
Don’t reward everyone the same
Give perks beyond pay
Promote when possible
Remember that you get what you pay for
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SECTION VI
THE VALUE OF 360° LEADERS
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THE VALUE OF 360° LEADERS#1 A leadership team is more effective than just one
leader
Visionary leaders
Willing to hire
people better than
themselves
Wise leaders
Shape their
people into a team
Secure leaders
Empower their
teams
Experienced
leadersListen to
their teams
Productive leaders
Understand that 1
is too small a number
to achieve greatnes
s
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THE VALUE OF 360° LEADERS#2 Leaders are needed at every level of the
organization
Without a Leader
Vision is lost
Decisions are delayed
Agendas are multiplied
Conflicts are extended
Morale is low
Production is reduced
Success is difficult
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THE VALUE OF 360° LEADERS#3 Leading successfully at one level is the qualifier
for leading the next level
Leadership is a journey that
starts where you are, not where you want to be
Leadership skills are the same, but
the ‘league of play” changes
Great responsibilities come only after handling small
ones well
Leading at your current level creates your
resume for going to the next level
When you can lead volunteers well, you can lead almost
anyone
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THE VALUE OF 360° LEADERS#4 Good leaders in the middle make better leaders
at the top
Every time you
add a good
leader, you get a
better team
Good leaders in the midle add value
to the leaders above them
Good leaders in
the middle release
top leaders to focus on
their priorities
Good leaders in
the middle
motivate leaders above
them to continue growing
Good leaders in
the middle
give the organizati
on a future
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THE VALUE OF 360° LEADERS#5 360° leaders posses qualities every organization
needs
Adaptability• Quickly adjusts
to change
Discernment• Understands
the real issues
Perspective • Sees beyond
their own vantage point
Communication• Links to all
levels of the organization
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THE VALUE OF 360° LEADERS#5 360° leaders posses qualities every organization
needs
Servanthood• Does whatever it takes
Resourcefulness• Find creative ways to make things happen
Endurance • Remains consistent in character and competence over the long haul
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SPECIAL SECTION
CREATE AN ENVIRONMENT THAT UNLEASHES 360 ° LEADERS
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If I’m the BOSS, I’ll adhere to THE LEADER’S DAILY DOZEN
1. Place a high value on people
2. Commit resources to develop people
3. Place a high value on leadership
4. Look for potential leaders
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If I’m the BOSS, I’ll adhere to THE LEADER’S DAILY DOZEN
5. Know and respect your people
6. Provide your people with leadership experiences
7. Reward leadership initiative
8. Provide a safe environment where people ask questions, share ideas, and take risks
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If I’m the BOSS, I’ll adhere to THE LEADER’S DAILY DOZEN
9. Grow with your people
10. Draw people with high potential into your inner circle
11. Commit yourself to developing a leadership team
12. Unleash your leaders to lead
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Parting words
“A leader is best when the people barely know he exists.”
– Lao-Tzu
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Hmm… What do I think about the book?
Simple language
Informative
Straight-forward
Friendly approach
I wish for more illustrations
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My Conclusion
This book should be given…
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Thank You