OZSoft Consulting Corporation
http://www.ozsoft-consulting.com
SAPRouter Management Pack for Microsoft System Center Operations Manager Installation and User’s Guide
Version 4.1.0 December 22, 2015
SAPRouter Management Pack for System Center Operations Manager
Installation and User's Guide 2
Table of Contents About this publication....................................................................................................................................................................... 4
Introduction ...................................................................................................................................................................................... 5
Architecture ...................................................................................................................................................................................... 6
Installation requirements ................................................................................................................................................................. 7
Microsoft System Center Operations Manager ........................................................................................................................... 7
SAP Router ................................................................................................................................................................................... 7
Installing Management Pack ............................................................................................................................................................. 8
Importing Management Pack into Operations manager ............................................................................................................. 8
Configuring Management Pack ......................................................................................................................................................... 9
Non-standard SAPRouter windows service name ...................................................................................................................... 10
Non-standard SAP Cryptographic Library installation folder ..................................................................................................... 11
Using Management Pack ................................................................................................................................................................ 12
SAPRouter Components Navigation .......................................................................................................................................... 12
Monitoring ................................................................................................................................................................................. 12
Contact Information ....................................................................................................................................................................... 14
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Table of Figures Figure 1. Management Pack Architecture ........................................................................................................................................ 6 Figure 2 Management Pack Discoveries ........................................................................................................................................... 9 Figure 3. SAPRouter Service Discovery Override ............................................................................................................................ 10 Figure 4. SAPRouter Details Discovery Override ............................................................................................................................. 11 Figure 5. SAP Routers View ............................................................................................................................................................. 12 Figure 6. SAPRouter Health Explorer .............................................................................................................................................. 13
SAPRouter Management Pack for System Center Operations Manager
Installation and User's Guide 4
About this publication This book provides instructions for installing, configuring and operating OZSoft SAPRouter Management Pack for Microsoft
System Center Operations Manager.
SAPRouter Management Pack for System Center Operations Manager
Installation and User's Guide 5
Introduction OZSoft SAPRouter Management Pack for Microsoft System Center Operations Manager (SCOM) is an add-on to SAP
Management Pack that enables the monitoring of SAPRouter servers running on Microsoft Windows OS.
SAP Network Interface Router (often referred to as SAPRouter) is an SAP program that acts as an intermediate station (proxy)
in a network connection between SAP Systems, or between SAP Systems and external networks. SAPRouter controls the access
to your network (application level gateway), and, as such, is a useful enhancement to an existing firewall system (port filter).
The Base SAP Management Pack is required to be installed to use this Add-On Management pack.
The Management Pack relies on SCOM Agents for Microsoft Service Discovery hence an agent needs to be installed on the
machine(s) hosting the SAProuter.
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Architecture The diagram below illustrates how the SAPRouter Management Pack fits into SCOM Architecture.
Figure 1. Management Pack Architecture
SAPRouter Management Pack is delivered and imported into SCOM as a regular Management Pack.
Management Server
Operations Consoles
Managed Computers, Devices and Applications
SAProuter MP
SAP Connector
Operations Manager Database & Data Warehouse
SAP
MP
SAProuter
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Installation requirements
Microsoft System Center Operations Manager Microsoft System Center Operations Manager 2012 SP1 or R2
SAP Router SAPRouter Kernel Release 720 or later.
Domain or Local User Account (not SYSTEM) with credentials created for SAPRouter PSE
To create the credentials run the following command on the local machine:
sapgenpse seclogin [–p <PSE file name>] –x<PSE Pin> [<Windows Domain>\]<user
ID>
please refer to SAP Help for more details
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Installing Management Pack
Importing Management Pack into Operations manager After installing SAP Management Pack under the installation folder (usually C:\Program Files\OZSoft Consulting
Corporation\SAP Management Pack) find scom sub-folder. In this folder you will find ozsoft.router.mp file.
Import this file into SCOM using Operations Console.
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Configuring Management Pack If the SAPRouter is installed using default installation parameters there is no configuration required. The installed SAP Routers
will be discovered automatically on all Windows computers provided the computers have SCOM Monitoring Agent installed.
However in the cases when the SAPRouter is installed with non-standard parameters the SAPRouter Management Pack
discoveries can be overridden to accommodate this.
There are three Discoveries included with the Management Pack:
Figure 2 Management Pack Discoveries
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Non-standard SAPRouter windows service name The default name of the SAPRouter service the Management Pack discovery is targeting is “SAPRouter”.
Override service SAPRouter Service Discovery for specific Windows Computer objects or a Group to change the name of the
service:
Figure 3. SAPRouter Service Discovery Override
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Non-standard SAP Cryptographic Library installation folder The default location of SAP cryptographic folder is <SAPRouter installation folder>\COMMONCRYPTOLIB which usually
translates into c:\user\sapsaprouter\ COMMONCRYPTOLIB. The Management Pack assumes this location and deducts the
<SAPRouter installation folder> from the SAPRouter service Executable path.
In the cases when the SAP cryptographic library has been installed to a different location you need to override SAPRouter
Details Discovery for a specific SAPRouter Service objects with the actual SAP cryptographic library location:
Figure 4. SAPRouter Details Discovery Override
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Using Management Pack
SAPRouter Components Navigation When the SAPRouter Management Pack is installed a new SAP Routers view is added under SAP folder:
Figure 5. SAP Routers View
There is a single object discovered for each instance of the SAPRouter service. The class SAP Router extends Microsoft’s
Microsoft.SystemCenter.WindowsService class and lets the SAP Router object to inherit all properties of generic Windows
Service.
SAPRouter has additional discoveries that populate additional object properties as see in the screen-shot above.
Monitoring The Management Pack includes a number of Performance and Availability monitors.
Target Object Parent Monitor Monitor Name Description Enabled
SAP Router Availability Service Running State Monitors the current status of the Windows service. An alert from this monitor indicates the Windows Service is not currently running
•
SAP Router Configuration Certificate Validity SAP Router Certificate Validity •
SAP Router Performance Total No. of Clients SAP Router Total Connected Clients •
Table 1. Management Pack Monitors
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SAP Router Object Health Explorer:
Figure 6. SAPRouter Health Explorer
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Contact Information You can contact OZSoft Consulting at the following e-mails addresses:
Technical support: [email protected]
Sales and Marketing: [email protected]
You can also visit our web site at http://www.ozsoft-consulting.com for more information about OZSoft Consulting Corporation,
the SAP Performance Management Specialist