Download - SERVE model
The SERVE Model
• Great leaders SERVE others
Are you a SERVING leader?
Or a SELF-SERVING leader?
A self serving leader is limited to their own interactions
A Serving leaders actions reach far and wide, are passed on to others and have limitless impact on the world
Serve Model
• A great leader ‘See’s the future’ and creates a compelling future orientated picture that others can connect and become passionate about
• They invest in working ‘on the business’ and ‘in the business’
• See the futureS
Serve Model
• A great leader:– Knows that success happens through others– Recruit the right people (based on attitude & character)– Deal with poor performance– Get the right people in the right role– Engage peoples heads and hearts
• Engage and develop othersE
Serve Model
• Re-invent continuously across three streams– Themselves through growth and learning, setting example– Systems and process – to make things better, quicker, more efficient– Business structure – based on the current needs of the business
• Re-invent ContinuouslyR
Serve Model
• A great leader values both results and relationships with others, not either or. – Without followers leaders can’t create sustainable results– Building relationships with others involves investing time, caring,
appreciating and listening – recognising everyone is different and has different needs
• Value results and relationshipsV
Serve Model
• A great leader develops trusting relationships with their team to maximise their potential
• To do this they need to embody the values, clearly articulating, modelling and enforcing the core values
• Walk the talk – any incongruence will detract from establishing trust
• Embody the ValuesE