Seven Steps ToEffective Delegation
featuring Bob Johnson
•White Page Insert- Delegation Self Assessment
-Answer the 25 questions as honestly as you can. (This is “Of you, for you, and by you”… nobody else)
-Review your score
-Does this sound like you?
Delegation Self Assessment
Seven Steps ToEffective Delegation
featuring Bob Johnson
“Good leaders make people feel they are at the very heart of things, not on the
periphery.
Everyone feels he or she makes a difference to the success of the
organization.”
- Warren Bennis, author
Seven Steps ToEffective Delegation
featuring Bob Johnson
The Wall Street Journal…
“The higher executives climb, the more
important it is for them to delegate.
Trying to put their fingerprint on every initiative
or constantly second guessing employees won’t
make them effective leaders…”
Why This Subject Is Important
The Wall Street Journal…
“As companies trim management layers,
executives are supervising larger
numbers of employees, …
which only heightens their need to
delegate.”
Why This Subject Is Important
Answer the 3 questions on page 1.
Discuss #’s 1 and 2 in small groups.
The answer to Question #3 will be used
in a later exercise. Take good notes.
(Keep this one, #3, to yourself)
Session Opener
“Maybe you can make a project or decision 5% or 10% better if you poke your nose in, but there’s also a price to pay. In my opinion, that potential 10% quality increase comes at a cost of about 50% of your subordinates’ personal commitment to the task.
author - Michael Stern
Effective Delegation
Never tell people how to do things:
Tell them what the need is and they
will surprise you with their ingenuity.
General George S. Patton, Jr
Effective Delegation
White Insert: Barriers, Benefits and Beliefs.Form 2-3 person teams and discuss the questions:
Answer A leader who does not delegate Believes?
AnswerA leader who effectively delegates Believes?
What does this tell you?
Barriers, Benefits and Beliefs
Sharpen your skills in effective delegation
Develop methods to keep team members focused on the end result
Discover how to build trust, commitment and confidence in team members
Begin to spend your time as a manager more productively
By the end of this session, you will:
Learning Goals
Video
Please take notes in the space provided
on page 2
List your Ah-ha’s –or your Examples/Applications to my business
On page 3 and 4
NOTE the important idea(s) &
THINK how they apply to your organization
SHARE examples of key ideas w/your neighbors
Key Ideas and Application
Apply the 7 delegation steps to the personal
delegation experience that you described
on page 1 (or a new one you have thought of)
Answer the questions:
If a positive experience, which steps made it so?
If negative, which were missed & how could they
have improved the outcome if followed?
Each person; Share your responses w/ your neighbors
(Be concise ~ 60 seconds each)
7-Step Experience(Page 6)
Pair Up!
Prepare for the role you are assigned
Assume you are representing your team.
Focus on using the 7 Steps
(The Handout has the 9 Principles of effective delegation)
Carry out your plan with the other person when
directed
Exhibit Delegation(Page 8)
Did B accept the assignment?
How are they feeling about the task?
Did A successfully explain WIIFM?
How?
Opposition to B doing Task?
How was it overcome?
Did A follow 7 steps? Which missed? Why?
Debrief
White Insert: How do you delegate effectively?
- Fill out all seven Steps for the Project or Responsibility you should delegate.
- Use the examples to help you to script and plan the text.
- Good Luck!
Remember: “Good leaders make people feel they are at the very heart of things, not on the periphery.
Everyone feels he or she makes a difference to the success of the organization.” Warren Bennis, author
Lets Plan to Delegate a task
For more information about Crestcom Training:
Website: www.crestcomleadership.com
Jack Neeway
801 674 4611
Crestcom