Download - Social Media Concierge Teams
Social Media Concierge Teams
Elizabeth Glau, CMPBuilding Blocks Social Media
Social Strategy for Events
Promoting the event
Customer service for the event
Content marketing
at the event
@elizabethglau
Designed Engagement
Photo: Interactive Meeting Technology
@elizabethglau
Ambassadors
Potential Attendees Help other attendees be social Recognition and Perks• Identifying
badge or ribbon
• Special seating (up front / with power)
• Tweetup or special reception
@elizabethglau
Win/Win
Photo: Interactive Meeting Technology
@elizabethglau
Play to Your Strengths
Training
Encouraging“Paparazzi”
@elizabethglau
Structure
Designer
Manager
Team
@elizabethglau
Choosing the Team
Local staffing / temp agencies
Ask to see personal online
profiles
Interview via Skype or
Google+ hangout
@elizabethglau
Professionalism
@elizabethglau
Training Your Team
Photo: Interactive Meeting Technology
@elizabethglau
Preparing Attendees
Promote hashtag
Training videos
Help from speakers
@elizabethglau
Questions / Feedback
Elizabeth Glau, CMP614-286-4685eglau@BasicSocialMediaTraining.comwww.SocialMediaForPlanners.com
@elizabethglau
For Further Information
• Sales: Steve Mackenzie– [email protected]– 1-877-386-8248
• Marketing and PR: Dan Murdoch– [email protected]– 1-203-295-4484
