“St. Olavs and Ahus hospitals– Improved patientcare and

hospital logistics with mobility”

“St. Olavs and Ahus hospitals– Improved patientcare and

hospital logistics with mobility”Jan Røberg-Larsen

Senior Key Account Manager,Telenor Group, Oslo Norway

(jan.roberg-larsen@telenor.com)

AgendaAgenda

• Mobile solutions that works• ICT platforms for mobility• Reference projects• Questions

Mobile solutions that worksMobile solutions that works

• WLAN coverage for the entire campus, inside and outside

• Wireless IP telephony on Cisco phones

Mobile devicesMobile devices

Window

s®C

lusteringW

indows®

Clustering

Message serverMessage server

IMATIS Communication 

System

Nurse Station(Electronic Whiteboard)

Nurse CallInterface Module

Nurse Call Mobile 

Device Client

Primary Nurse CallPatient Phone

Patient

Nurse Nurse

-Nurse Call-Critical Alert

-Staffing plan-Monitor alarms

-Receive mobile nurse call-Acknowledge/dismiss call -Call back-Update precense status

Mobile Nurse CallMobile Nurse Call

A new reality

Hand over of dutiesHand over of duties

Summoning and Critical Alert Functional Overview Summoning and Critical Alert Functional Overview

-Alert/summon from mobile device-Alert from fixed code blue buttons

-Receive critical alert with origin marking-Alert medical teams-Alert on-call resources-Summon resources in general-Monitor status of alerts and summoning-Update status of alert and summoning manually-Cancel alerts and summoning

-Receive alert/summon-Acknowledge alert/summon-Call back

Code Blue Buttons

Mobile Devices

Mobile Devices

Pagers

SMS

Hospital orderly dispatchHospital orderly dispatch

-Register service requests-Monitor ordered and active service requests and service workers-Assign new tasks to service workers-Administer tasks-Generate invoice and statistics-Communicate with service workers-Search task archive

Service request 

order module

Staff

-Register service requests-See status on service requests

Service worker mobile device client

Dispatch and admin console

Service workers

‐Receive assignments‐Change status on tasks‐Sende messages to dispatcher/operator‐Sende message to customer ‐Complete task‐Register service requests

Main hospital workhorse• Laser guided, microchip controlled, it ”talks”• All scheduled supply and removal of goods• Shares elevators with patients

AGV and the wireless networkAGV and the wireless network

Traditional hospital solutionsTraditional hospital solutions

An ICT platform for mobilityAn ICT platform for mobility

CablingData

networkServer

applications Middleware

Security / Authentication

Operations/ Administrasion

Operational system/tools

IP telephonyFixed/wireless

Digital dictation

Nurse call

Bedside patient terminal

Peripherals

Core network

Message server

Sign on/ authentication

TV distribution

Audio/video

Alarm/ Positioning

PDA

Directory services

ApplicData

ApplicDataNetwork

Fixed/wireless

-

Nurse

Doctor

Ass nurse

Professor

-

Bio eng

.

Adminworker

Patient

Focus on functionalityFocus on functionality

Benefits of an ip-enabled integrated solution Benefits of an ip-enabled integrated solution

• Efficient and secure communication access • Increased availability – always fast access• Increased digital interaction and communication• Always up to date patient information – focus

on the patient

Everything over IP, IP everywhere !

• Companies which invested heavily in ICT without new work processes were

• l ess productive than companies which spent little in both areas.

ca. 4%

Source: Beyond the Productivity Paradox; Hitt & Brynjolfsson, 1998

ICT investment, no new work processes ICT investment, no new work processes

• Companies which invested heavily in both ICT and new work processes were

• more productive than companies which invested little in both areas.

ca. 5%

Investments in ICT and work processes Investments in ICT and work processes

Source: Beyond the Productivity Paradox; Hitt & Brynjolfsson, 1998

Reference projectsReference projects

ICT in numbersICT in numbers

St. Olav• 5250 PC‘s • 3200 wireless ip-phones • 2600 wired phones• 150 servers • 180 Cisco switches • 1100 wireless access points• 930 bedside patient terminals• 130 multifunction printers• 650 laserprinters

Ahus• 2500 PC’s• 1300 wireless phones• 1300 wired phones• 655 bedside patient terminals• 645 printers• 1850 nurse call units• 110 A/V system units (TV sets)• 21 km cabling (Trunk network)• 1200 km cabling (Access network)• 1800 wireless access points• 23000 network ports

Telenors role at St. Olav and AhusTelenors role at St. Olav and Ahus

• Our partners delivered their main components to the ICT solution

• Partners took part in solution design and project administration

• We took total responsibility for the ICT infrastructure:

• Functionality• Quality• Delivery• Profitability of the project

Mobilty and health – further opportunities Mobilty and health – further opportunities

• Mobile x-ray solutions• Integrated telephony

• Mobile• Fixed• Wireless• Unified communication

• R FID – m2m• Uniforms• Medicines• Equipment

• Netcentrical message servers• Hospital at home

Questions?Questions?