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D.W. Morgan Company — Confidential
1
Supply On Demand™
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Visibility in the wild and uncharted regions of the supply chain • 09.23.09
D.W. Morgan Company — Confidential
The Last Mile
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D.W. Morgan Company — Confidential
3
Supply On Demand™
Two Models For Improvement
vs.
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D.W. Morgan Company — Confidential Supply On Demand™
Consistency to Every Last Mile
OR
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D.W. Morgan Company — Confidential Supply On Demand™
D.W. Morgan Operations
Overseas SubsidiariesMorgan Offices
Plus operations in more than 85 countries via World Cargo Alliance
Inventory Distribution WarehousesMorgan Offices Opening 2009-10
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How Fast is On Demand?
D.W. Morgan Company — Confidential
AS FAST AS 20 MINUTESJust-in-time DeliveriesExample: VMI transportation support
FOUR HOURS, SAME DAY, OVERNIGHTMission-critical DeliveriesExample: WW Spare Parts Replenishment
APRIL
5
12
19
26
6
13
20
27
7
14
21
28
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
SUN MON TUE WED THU FRI SAT
APRIL
5
12
19
26
6
13
20
27
7
14
21
28
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
SUN MON TUE WED THU FRI SAT
DAYS TO WEEKSHigh-Management Deliveries
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D.W. Morgan Company — Confidential
Core Technologies
Enabling TechnologiesJPEE: Java Platform Enterprise Edition
PHP / RoR-based presentation layerServed to clients via secure web browser - Easy access, worldwide
InteroperabilityBest: Web services layer for XML integration, where partners are able.
Good: EDI
Acceptable: Flat-file based SFTP, web-portal, email, etc.
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D.W. Morgan Company — Confidential
In-transit Visibility
• Online, as-it-happens reporting
• Satellite-views of current location worldwide; current transit data
• Single integrated global system
Supply On Demand™
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D.W. Morgan Company — Confidential
The Supply Chain Of Babel
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D.W. Morgan Company — Confidential
Mobility: The Status Quo Ante
High Cost
Geographically Limited
Restricted Features
Technically Complex
What more could you ask for?
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D.W. Morgan Company — Confidential
A Global Solution
Approximately100 Countries(and more to come)
=
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
ChainLinq Mobile Demonstration
Supply On Demand™
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D.W. Morgan Company — Confidential
Pilot Program ROI
Initial Go-Live CostsInitial Go-Live CostsJoin Apple Enterprise Developer program
$299
Hardware for initial program*
$6300
Development labor** $15,000
Total investment $21,599
* Does not include service plans** Soft cost, as this was staff labor that would have been paid anyway, just diverted from other projects** Soft cost, as this was staff labor that would have been paid anyway,
Initial Annualized Cost SavingsInitial Annualized Cost SavingsData management time savings
$80,640
Filing, scanning, research per request
$15,540
Total Operational Savings
$96,180
Total Return $74,581
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D.W. Morgan Company — Confidential
Doing the Right Thing
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
New Developments
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D.W. Morgan Company — Confidential
Worth A Thousand Words
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D.W. Morgan Company — Confidential
Headline Here
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D.W. Morgan Company — Confidential
Headline Here
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D.W. Morgan Company — Confidential
Headline Here
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The Perfect Shipment
D.W. Morgan Company — Confidential
We Know About It
In our system within 30 mins
We Pick It Up
As agreed at time of order
We Tell the Client About It
Four key information
updates
We Don’t Mess It Up
No damage claims
We Complete It
Timely proof of delivery information
We Bill It
Invoiced within 24 hours of completion
We Make Money On It
Minimum profitability
levels achieved
46
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Perfect Shipments: Where We Are
D.W. Morgan Company — Confidential
0
10
20
30
40
50
60
70
80
90
100
6
85
Perc
enta
ge o
f Per
fect
Shi
pmen
ts
47
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D.W. Morgan Company — Confidential
Lessons Learned
Supply On Demand™
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D.W. Morgan Company — Confidential
Streamlining cross company processes is the next great frontier for reducing costs, enhancing quality and speeding operations. It’s where this decade’s productivity wars will be fought.
—Michael Hammer
Our Battle
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D.W. Morgan Company — Confidential
Two Models for Improvement 50
End State
Start State
{Continued Investment No Longer Viable!
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End State
Start State
{
Continued Investment No Longer Viable!
D.W. Morgan Company — Confidential
Two Models for Improvement
vs.
51
Systems
Pro
cess
es
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D.W. Morgan Company — Confidential