![Page 1: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/1.jpg)
Sustainable fine finishing and cosmetic repair for facilities management
![Page 2: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/2.jpg)
Accidental wear and tear is a
significant factor for facilities
managers in the running costs of
almost all establishments.
![Page 3: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/3.jpg)
Damage can occur to almost any surface in a building including:
Doors, windows, worktops, tiles, cladding panels, pillars, plasterwork etc.
Fixtures such as desks, counters, bathroom suites and appliances can all suffer damage which may render them unserviceable.
![Page 4: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/4.jpg)
Plastic Surgeon’s specialist cosmetic repairs help facilities managers:
save time rapid response and immediate on site repairs
save money no need to replace, simply repair
save hassle replacement often requires considerable organisation and disruption
save face helping you deliver on time and within budget
![Page 5: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/5.jpg)
Cosmetic repair doesn’t interfere with the normal operational life of a building.
Doesn’t result in costly downtime usually caused by traditional maintenance work.
Repairs are carried out in-situ, so no need for disruptions and costs associated with replacing damaged items.
![Page 6: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/6.jpg)
Repairing items such as windows, work-surfaces, wash-basins and fitted furniture, avoids the need to make good or replace surrounding plasterwork, tiles or other substrates.
Cosmetic repair is the fast, straightforward and cost-effective solution.
![Page 7: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/7.jpg)
Plastic Surgeon can sort out ‘snagging’ issues in new build premises
Rectify wear and tear in existing premises
All finishers trained in Health & Safety and customer care – very experienced at working in occupied properties
![Page 8: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/8.jpg)
It is significantly cheaper to use our repairs rather than replace.
For every £1 spent on repairs with Plastic Surgeon, save £3 on material replacements, excluding labour costs
![Page 9: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/9.jpg)
Facilities managers use our sustainable cosmetic repairs in:
• Schools, Colleges, Universities• Councils & Housing Trusts• Hospitals & Care Homes• Heritage and modern properties• Leisure and sports facilities• Commercial offices & premises• Factories & warehousing• Retail premises and so on...
![Page 10: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/10.jpg)
We repair chips, dents, scratches, holes, gouges and other types of surface damage
![Page 11: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/11.jpg)
Plastics and GRP repair
Including: acrylic, fibreglass, melamine, laminate, uPVC and vinyl
![Page 12: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/12.jpg)
Woods and Veneers repair
Including: edgings, hardboard, laminate, MDF and worktops
![Page 13: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/13.jpg)
Ceramics & Enamels repair
Including: porcelain, tiles, worktops and grouting
![Page 14: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/14.jpg)
Metals and Foils repair
Including: aluminium, stainless steel and steel
![Page 15: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/15.jpg)
Stone and Brick repair
Including: Concrete, granite, marble, mortar, render and reconstituted stone
![Page 16: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/16.jpg)
Other surface repair
Including: painted items, powder coated items, specialist/bespoke effects
![Page 17: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/17.jpg)
Specialist repair services
Glass and GlazingIncluding: mirrors, safety and toughened glass
Graffiti Removal and Surface Restoration
![Page 18: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/18.jpg)
How?
In-house training and product development:
Full time Senior Training Tutor Residential training courses for all new finishers,
followed by 6 months training in the field Comprehensive product development Repair materials manufactured for our specific
requirements In-house logistics distribute specialist repair
materials from our central warehouse to finishers around the country
![Page 19: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/19.jpg)
Digital, paperless order process Fully automated job control system with complete
audit trail
Jobs delivered to finishers in ‘real time’ using our unique Mobile Finisher hand held computer software
Full EDI (Electronic Data Interchange) capability from order to invoice
Dedicated and custom reporting
![Page 20: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/20.jpg)
Customer Care
Dedicated services for occupied properties
Complete booking and fulfilment services Automated letters Text Message reminders Detailed job control and history
system Dedicated reporting for customer
service and aftercare teams Specific occupier training for our finishers
![Page 21: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/21.jpg)
All occupier appointment confirmation letters include:
• Full details of the confirmed appointment • Photograph of the finisher attending• Vehicle make, model and registration
number
![Page 22: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/22.jpg)
Sustainability
Our cosmetic repairs significantly reduce waste going to landfill and therefore help cut your carbon footprint.
Uniquely, we’ve developed our VisibilITy reporting system which records details of every repair, to help customers with waste management planning.
![Page 23: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/23.jpg)
Our VisibilITy reporting system
helps facilities managers
eliminate waste by identifying the
causes and the areas for
improvement
![Page 24: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/24.jpg)
See which of your facilities are saving
the most items from landfill waste by
repairing rather than replacing
![Page 25: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/25.jpg)
Plastic Surgeon has saved over 17,000
tonnes of waste from landfill since 2005
![Page 26: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/26.jpg)
Cathy Hayward, Former editor of FM World
“Plastic Surgeon’s service will be of real interest to most people responsible for property maintenance, especially I would believe
for the smaller companies, where having someone capable of undertaking cosmetic repair will be very valuable.”
“The fact that Plastic Surgeon can save items from being ripped out and replaced, with all the implications for landfill is very important.
Most facilities managers are keen to demonstrate to their organisations they are helping enhance their sustainability
credentials: so it will be a big plus. Reducing the need to buy new fittings - repairing basins and furniture - has got to be better than
replacing them every couple of years.”
![Page 27: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/27.jpg)
About Plastic Surgeon
“The founders and market leaders in Cosmetic Repair and Finishing Services to facilities management, construction, housebuild, social housing and a growing number of sectors. We remain the only truly national provider of our service”
![Page 28: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/28.jpg)
Full UK Coverage (Excluding NI)
Over 80 UK wide fully employed finishers
Further 24 finishers being recruited in 2011/12
7 Regional Operations Managers
5 Field Sales Support
![Page 29: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/29.jpg)
All Plastic Surgeon’s fine finishers are fully trained in Health & Safety. Plastic Surgeon is accredited by the following bodies:
• CHAS• SAMS• SSIP• SAFEcontractor• Constructionline• NHBC SAFEMARK
![Page 30: Sustainable fine finishing and cosmetic repair for facilities management](https://reader035.vdocuments.net/reader035/viewer/2022081519/557d44a9d8b42ae71a8b4674/html5/thumbnails/30.jpg)
www.plastic-surgeon.co.uk