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Technology Solution ProfessionalMicrosoft Switzerland
End-to-End Service Monitoring mit Operation Manager 2012
Walter Pitrof Marcel Zehner Partner | Private Cloud Architectitnetx gmbh
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Agenda
What is in SCOM 2012 ?Operations Manager InfrastructureNetwork MonitoringApplication MonitoringVicinity DashboardDemoQ & A
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What is in SCOM 2012 ?
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Device & ServerMonitoring
Audit Collection Service (ACS)
What is in SCOM 2012 ?
Proactive alertingaction response
Client Monitoring
Service Oriented
Knowledge Management
Management Reports
Cross Plattform
SLA Monitoring
Application Monitoring (AVIcode)
Network Monitoring
Dashboards
Out of the box HA
Easy to scale out
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What is new in SCOM 2012?
Operations Manager InfrastructureOut of the box HAEasy to scale outRemoval of root management server
Network MonitoringApplication MonitoringNew dashboard view:
Windows, Web Console and Sharepoint
new PowerShell cmdlets
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Operations Manager Infrastructure
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SCOM 2007 R2 – Deployment TopologyRoot Management Server
Provides the following services
Console accessRole based access controlDistribution of configurations to agentsConnectors to other mgmt systemsAlert notificationsHealth aggregationGroup CalculationsAvailabilityDependency MonitorDB GroomingEnables model based mgmt
Introduces the following customer challenges
Performance and scalability bottleneckSingle point of failure (for RMS workloads) High availability requires clustering
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What Has Changed in SCOM 2012?R2 Platform
A simpler peer to peer topology
SCOM 2012 PlatformParent child topology with the RMS as the parent and all other mgmt servers as children
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Configuration Service
• Runs on all Mgmt Servers• Store config data in DB instead of memory• Faster startup• Smaller demand on local resources
SDK Service
• Runs on all Mgmt Servers• Console can use any mgmt server to connect
Management Server Changes
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Topology Simplification
Operational
Database
Data Warehous
e
X
NotificationGroup Calculation
Availability
Dependency Monitors
Challenges Addressed
Out of the box HAEasy to scale out
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Server Pool
Operational
Database
Data Warehous
e
Managed by PoolManaged by a single SRV
X
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Network Monitoring
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Network Monitoring Features
Out of the box discovery, monitoring, and reportingServer to network dependency discoveryMulti-vendor support > 90 at RTMMulti protocol support
SNMPv1/v2c/v3IPv4 and IPv6
VLAN membershipRobust platform for partners to build on
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Network Monitoring – What’s Monitored
Port/Interface Up/Down (operational & admin status)Volumes of inbound/outbound traffic% UtilizationDrop & Broadcast rates
Processor% Utilization
MemoryIn depth memory counters (Cisco Only)Free memory
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Vicinity Dashboard
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Holistic View of App Health (Network Infra)
Vicinity Dashboard showing contextual Network MapSummary Dashboard of Network DevicesSee Network Device Details and Health
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Application Monitoring
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“How do I monitor your .NET application for
availability in production?”
• Unreliable incident detection• Limited communication of knowledge
between Operations and Development• Incorrect problem attribution• Time consuming problem resolution
Support Challenges…
Development
Operations
“Why? It works fine in staging”
“But I only know it’s unavailable when my
customers call”
“So how is it failing?”
“How should I know, I didn’t write the code”
“!@$#% $^%& *^!!!”
“It is your server, not my code !”
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Managing Complex Applications
End users
Web servers
Application servers
Data servers
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Client-side Performance Event Breakdown
User page
Request
Total Time
Time Breakdow
n
Latency Test
Payload Breakdow
n
Server
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demo Marcel Zehner Partner | Private Cloud Architectitnetx gmbh
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Q&A
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© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after
the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.