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#StateofITShare
STATE ITSTATE ITof
$
Where IT goes to work.
The annual report ontech adoption trends.Curious what key tech trends are impacting IT? Good news: We’ve got the word straight from the mouths of real IT pros. Take a refreshing look at tech trend stats served up simply… and far less boring than your average data dump. That’s IT data, gone spicy.
#StateofIT
View the full, interactive report on spiceworks.com/marketing/state-of-it/
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#StateofITShare
STATE ITSTATE ITof
PROFILE BUDGET STAFFING CLOUD
VIRTUALIZATION BYODMOBILE SPICEWORKS
$
Over 1,100 IT pros sound o�. Current tech cash on hand. Steady IT headcount in 2014. No surprise: Cloud is on the rise.
Adoption stays strong in 2014. Tablets and cell phones and detachables, oh my!
The devices are here. Who are we?
TABLE OF CONTENTS
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Who is represented?Meet the IT pros who make up the State of IT. From North America (NA) and EMEA, we spanned company size, title and industry.
Number of Survey Respondents
1,121Total
Company Sizes Represented
17%35%
23% 12%13%
Less than 19employees
500 or moreemployees
20-99employees
100-249employees
250-499employees
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Top Titles Represented
Top 10 Industries Represented
Network/Systems Admin
37%involved in developing and managing IT budgets
IT Manager
IT Director Help Desk Tech
VP IT/CIO TechConsultant
Network/Systems Admin
37% 27%
12% 8%
6% 5%
Top Industries
14%
Manufacturing
13%
IT Service Provider
10%
Education
10%
Non-Pro�t Healthcare
7%
6%
Finance
6%
Government
4%
Construction
4%
Retail
3%
Software
14%
Manufacturing
13%
IT Service Provider
10%
Education
10%
Non-Pro�t Healthcare
7%
6%
Finance
6%
Government
4%
Construction
4%
Retail
3%
Software
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BudgetWhat’s it take to plan IT?Cold hard cash and a lot of forethought. Here’s a quick breakdown of 2014 IT budgets across geo and company size. One thing’s for sure: As new tech emerges, the majority of IT departments plan to increase investment.
Average 2014 Budget and Expected Changes for 2015
Budget Plans Over the Next Year
Top Industries
14%
Manufacturing
13%
IT Service Provider
10%
Education
10%
Non-Pro�t Healthcare
7%
6%
Finance
6%
Government
4%
Construction
4%
Retail
3%
Software
$253,389
42% Plan to increase in 2015
16%
28%
Plan to decrease in 2015
Plan to stay the same in 2015
Average Budget
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Average IT Spend Per Employee
Tech Spending Habits
$1,526
Like a microscopic view into tech spending habits? Check out the Voice of IT 2014 State of IT Budget Report.
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StaffingWhat does it take to run a tech village? Whether they’re fielding tickets, securing data, purchasing tech, or reining in a device deluge, IT pros are tasked with putting out a million and one fires. But what’s it really take to run a tech village? Here’s what a typical IT team looks like.
Average Number of IT Pros on Sta�
Planned Sta� Changes in the Next Year
Total Overall
4.2
28%
4%60%
8%
Adding sta�
Reducing sta�Staying the same
Don’t know
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Get a Jumpstart on Your IT Career
Curious how IT pros are boosting their careers? Read our IT Career Tips eBook.
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CloudNo longer just a fluffy IT buzzword, the cloud is here to stay. Whether IT pros are adopting services for web and email hosting, file sharing, or content filtering, the cloud is helping IT departments scale infrastructure and keep costs low.
Cloud Adoption Among IT Pros
Top Cloud Services IT Pros Plan toStart Using in the Next Six Months
Online backup & recovery
1 2
45
3
Email hosting
Application hosting
Productivity solutions
Infrastructure
61%
27%
8%
4%
Adopted cloud
No plansto adopt
Plan to adoptin 6 months
Don’t know
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Cloud Services Being Used Today
80%
58%
51%
44%
42%
41%
35%
31%
28%
21%
20%
12%
Web hostingWeb hosting
Email hosting
Productivity solutions
Content �ltering
Application hosting
Online backup/recovery
Infrastructure
Business support
Sales support
Industry-speci�c applications
Hosted VOIP
Development
39%Other hosted IT services
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VirtualizationAdoption stays strong in 2014. More and more IT departments are drinking the virtualization Kool-Aid. But how exactly are IT pros using virtualization? We’re breaking it down, from IT services to security to databases to productivity applications.
Virtualization Adoption Among IT Pros
Top Workloads IT Pros Plan to Start Using In the Next Six Months
74%
9%
1%16%
Plan to adopt inthe next 6 months
Don’t knowNo plansto adopt
Adoptedvirtualization
Internal IT
1 3
Business support
5
Content publishing
4
Industry speci�c apps
2
IT services
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Virtual Workloads IT Runs Everyday
81%
77%
64%
62%
60%
35%
48%
49%
IT services
Internal IT
Productivity applications
Industry-speci�c applications
Business support
Development
Content publishing
Sales support
64%Other database
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MobileTablets and cell phones and detachables, oh my! The workforce has been going mobile mad for years… and will be for years to come. IT pros are adapting to a network that moves around faster than an SSD at warp speed.
Smartphone Adoption Among IT Pros
Tablet Adoption Among IT Pros
74%
1%
7%
18% Don’t know
Plan to adopt
No plans to adopt
Adoptedsmartphones
63%11%
2%24%
Plan to adopt
Don’t know
No plans to adopt
Adoptedtablets
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Average Number of Smartphones and Tablets Supported
38 92Tablets Smartphones
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Percentage of IT Pros Supporting BYOD
Breakdown of Devices Supported with BYOD
68%Currently support BYOD
32%Not supporting
BYOD
60%51%
38%
Smartphones LaptopsTablets
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BYODThe devices are here. The BYOD trend has taken root and shows no signs of letting up. How are IT pros handling the influx of devices? More support. More policies. More management. And, of course, more bacon to ease the transition.
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Who is Spiceworks?Spiceworks is the professional network more than 5 million IT pros and 3,000 tech brands use to connect with one another, learn about the latest products and services, and discuss everything IT.
Voice of IT TM
About Spiceworks Voice of IT®The Spiceworks Voice of IT market insights program publishes stats, trends and opinions collected from technology professionals that are among the more than 4
million users of Spiceworks. Survey panelists opt-in to answer questions on technology trends important to them. To �nd out more about our research capabilities,
email [email protected].
About SpiceworksSpiceworks is the professional network more than 5 million IT professionals use to connect with one another and over 3,000 technology brands. The company simpli�es how
IT professionals discover, buy and manage more than $525 billion in technology products and services each year. Headquartered in Austin, Texas, Spiceworks is backed by Adams
Street Partners, Austin Ventures, Institutional Venture Partners (IVP), Goldman Sachs, Shasta Ventures and Tenaya Capital. For more information visit www.spiceworks.com.
For more information visit: For other Spiceworks Voice of IT reports visit:
www.spiceworks.com www.spiceworks.com/marketing/resources/
The contents in this report are a result of primary research performed by Spiceworks. Unless otherwise noted, the entire contents distributed as part of this report are
copyrighted by Spiceworks. As such any information made available by any means in this report may not be copied, reproduced, duplicated, published, displayed, transmitted,
distributed, given, sold, traded, resold, marketed, o�ered for sale, modi�ed to create derivative works or otherwise exploited for valuable consideration without prior
written consent by Spiceworks. For more information visit www.spiceworks.com/voice-of-it/terms.
This report contains information of fact relating to parties other than Spiceworks. Although the information has been obtained from, and is based on sources that,
Spiceworks believes to be reliable, Spiceworks does not guarantee the accuracy, and any such information might be incomplete or condensed. Any estimates included
in this report constitute Spiceworks’ judgment as of the date of compilation, and are subject to change without notice. This report is for information purposes only. All
responsibility for any interpretations or actions based on the information or commentary contained within this report lie solely with the recipient. All rights reserved. 2014.
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18Where IT goes to work.