Email - You must be really familiar with this application to show what you can do!
In the test all the detailed instructions about the tasks you have to complete, and where files you have to use are, come to you by email
The email application – summary of Investigate the email tools and make sure you know how to:
* open email
* reply to email [To, cc]
* use subject line
* write a mini message
* use the address book
* open an attachment
* send an attachment
The test information box gives you a summary of what you have to do for each task. It usually starts with
“You have received an email from ….. …..open the email to…” Q What is the most efficient way to open email from this screen?
Don’t miss instructions!Sometimes the email is very long – you cannot see it all on the screen at once and will need to use the scroll bar to read through it all!
Changing the working view Tip-remember you can make the email window larger by hiding the application toolbar at the side, and hiding the task summary at the top
Q What is the most efficient way to reply to a message?
Q Which icon in this software represents Reply?
Q Why bother using the Reply button? Q What are the advantages /efficiencies
Q How do you open the inbox?
Try opening the inbox when practicing with the familiarisation materials
Q How many messages can you see?
Q What does the subject line tell you?
Q Who are these emails from?
What is the purpose of a subject line?
If there is no subject line and the recipient does not recognise the senders name what should he/she do?
Why is a Subject line
vital?
Can you use ….
To
CC buttons? [automatic/efficient links to address book]
What is BCC used for in Outlook?
How many names are in this version of an address book?
Why might using names from the address book be more efficient than copying and pasting?
Can you Add attachments?
How? – check out: - what steps
- what icons - what menus
you might need to be familiar with?