Download - The Services Directive
www.dienstleisten-leicht-gemacht.de
The Services Directive
Points of Single Contact in Germany
Brussels, 4 February 2010
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Basic setting in Germany
Federalism Administrative proceedings are dealt
with separately by 16 “Länder” andthousands of municipalities
Limited influence of Federal level dueto constitutional limits
Role of Professional Chambers Service providers usually are statutory members of Professional
Chambers (Chambers of commerce/crafts/free professions) Multitude of chamber-own information offers
Implementing the Services Directive
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State levels concerned by theGerman implementation process
14 Federal ministries and their authorities 16 Länder and their authorities Thousands of local entities Hundreds of chambers Many other Corporations
under public law
Implementing the Services Directive
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Implementing PSC in Germany: Responsibilities
Implementing the Services Directive
Federal levelOverall coordination
Help in basic clarifications
National Webgate and PSC-Logo
Aim: Comprehensive, coherent and economic system
LänderAre to decide on operator(s) and details of the PSC system / details of electronic processing
Administrative procedures and IT
Chambers / Local authoritiesPSC: operator(s)
Administrative procedures and IT
Coordination by
Political level
ConsultationsConsultations,
Supervision
IT-aspects:Common project
“Deutschland-Online”
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Points of single contact in the Services Directive
Common requirement profile of the PSC (I) Common requirement profile worked out by the
Federal Government and the 16 federal „Länder“ in 2007: PSCs are under the remit of the „Länder“ all parties involved share a common basic understanding of the tasks and methods of the PSCs
Electronic and physical approach PSC responds to the individual needs of service providers
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Points of single contact in the Services Directive
Common requirement profile of the PSC (II)
Central online portal on federal level (Federal Ministry of Economics and Technology): basic information to help service providers locate the correct PSC
National service providers should also take advantage of the PSC
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Points of single contact in the Services Directive
Chosen Models: Use of existing structures Intermediate or high authorities (central model):
Berlin, Brandenburg, Sachsen, Sachsen-Anhalt, Hessen, Rheinland-Pfalz
Chambers: Saarland, Thüringen, Hamburg, Mecklenburg-Vorpommern
Municipalities: Bremen Cooperation models: Bayern, Baden-Württemberg,
Nordrhein-Westfalen, Schleswig-Holstein, Niedersachsen
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Points of single contact in the Services Directive
Physical infrastructure Good accessibility – not only by electronic
means (193 PSCs in Germany) German PSCs can be recognized by their
common logo
EUGO logo used as endorsement
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Gateway to the PSCswww.einheitlicher-ansprechpartner-
deutschland.de (german)(BMWi)
also achievable by the BMWi-webpage, the english gateway and
additional domains
Gateway Art. 21 SDfor the recipients of services
www.portal21.de content: GTAI / BVL
technical platform: GTAI
= basic service for interested people with links to the PSCs and
other information services
Links to national PSCs and
information services of the „Länder“, Link to
EUGO
consumers:BVL
companies:GTAI
Links to further information services
= extension of existing services
of the GTAI(German Business Portal)
Services of the chambers
Information services of other providers
Links to services provided on the federal level, (e.g.
Portal21, German Business Portal, einfach-gruenden, nexxt)
legend:BMWi: Federal Ministry of Economics and Technology (www.bmwi.de) GTAI: Germany Trade and Invest (www.gtai.de)BVL: The Federal Office of Consumer Protection and Food Safety (www.bvl.bund.de)
Gateway to the PSCswww.point-of-
single-contact.de (english)(GTAI)
also achievable by the german gateway and additional
domains
Web-based information services concerning the implementation of the Services Directive
Links to national PSCs and
information services of the „Länder“, Link to
EUGO
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Gateway to the PSCs (english)
www.point-of-single-contact.de or www.german-business-portal.info Regional PSC achievable by the map of
Germany Service Providers can easily find their
competent PSC
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