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Today’s Speakers
Diane Dagefoerde, CIO, Arts and Sciences, The Ohio State University
Butch Juelg, Associate Vice Chancellor, Technology Services, Lone Star College System
Joseph Vaughan, CIO and Vice President for Computing and Information Services, Harvey Mudd College
Susan Grajek, Vice President of Data, Research and Analytics, EDUCAUSE
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Use analytics to support critical institutional outcomes
Strategic questions to ask: Do you have a culture of data-driven
decision-making?
Does your institution view analytics as a strategic investment or as a new cost?
Do current data flows, definitions, and architectures need to be restructured and redefined to support institution-wide analytics?
Have you inventoried the skills and resources that could support analytics?
“The strength of data and analytics helps us understand our past and our current state and provides a glimpse of scenarios of the future based on that past and current state. ‘If you don’t know where you’re going, how will you know when you get there?” -- CIO and Vice President
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Analytics: What we know
BA priv
Source: ECAR Analytics Maturity Index, 2012
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Transforming the institution's business with information technology
Strategic questions to ask: How can innovation be encouraged in
both the institution and the IT organization?
Is the organization willing to change business process or practice to garner effective and efficient use of its information technology?
Does the institutional funding model incentivize or undermine achieving the full benefits of business transformation?
“Higher education IT will need to change its mindset; it can’t provide everything in-house any more. We need to move from 'service provider' to 'solutions architect.' It’s an opportunity and a key challenge.”
— CIO
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Transforming the institution's business with information technology: What we know
Need to develop stronger capabilities to support transformation
Financial capabilities are strongest; process transformation the weakest
Source: Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education, ECAR, May 2013
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CIO Reflections
Butch Juelg
Associate Vice Chancellor, Technology Services Lone Star College System
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CIO Reflections
Diane Dagefoerde CIO, Arts and Sciences
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CIO Reflections
Diane Dagefoerde CIO, Arts and Sciences
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Facilitating a better understanding of information security and finding appropriate balance between infrastructure openness and security
Strategic questions to ask: Do you have a formal risk
management process to identify and prioritize risks?
Do you have a dedicated ISO?
How to create a community of well-informed, vigilant users?
“The now-pervasive nature of technology the use of social media compounds security issues. Maintaining the balance as perceived by those who are responsible for protecting institutional data and resources and those who use them often differs a great deal .”
— CIO
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Information security: What we know
Access Control Lists
Data Loss Prevention
Network Access Control
Intrusion Protection Systems
Firewalls
Source: 2012 EDUCAUSE Core Data Survey
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Information security: What we know
Only 27% of institutions have a dedicated ISO
Percent FTE of Information Security Officer
Source: 2012 EDUCAUSE Core Data Survey
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Information security: What we know
Source: ECAR Risk Management Research Bulletin, Paul Jeffries and Nadine Sterns, forthcoming 2013
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CIO Reflections
Joseph Vaughan CIO
Vice President for Computing and Information Services
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CIO Reflections
Joseph Vaughan CIO
Vice President for Computing and Information Services
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Improving student outcomes through an approach that leverages technology
Strategic questions to ask: Do you use tools embedded in
the LMS to track student learning?
Do faculty reward systems encourage or impede their use of instructional technology?
Does you provide adequate and timely instructional design assistance and services for students and faculty?
“It’s not enough to identify students at risk. To be successful, we need to ensure follow-through, so that students are provided the support they need in order to remediate problems and connect with the resources they need to succeed.”
— President
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Using technology to improve student outcomes: What we know
Document management toolsHybrid
Collaboration toolsBlogs
ClickersDist: local instructor. remote students
E-learning (wholly online)Wikis
Interactive LearningLecture capture
Learning objectsMobile appsE-portfolios
FacebookE-books
E-textbooksDist: local students, remote instructor
SimulationsTwitter
Info Literacy RequirementOpen content
Gaming
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Deployed broadly
Deployed sparsely
Experimenting
In planning
Considered, not pursued
No discussion
Source: 2012 EDUCAUSE Core Data Survey
Most progress in past year with
E-textbooks
Mobile apps
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Online learning: What we know
Source: The State of E-Learning in Higher Education: An Eye Toward Growth and Increased Access, ECAR, June 2013
E-Learning Maturity Index
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CIO Reflections
Butch Juelg
Associate Vice Chancellor, Technology Services Lone Star College System
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Top 10 IT Issues 20131. Leveraging the wireless and
device explosion on campus
2. Improving student outcomes through an approach that leverages technology
3. Developing an institution-wide cloud strategy to help the institution select the right sourcing and solution strategies*
4. Developing a staffing and organizational model to accommodate the changing IT environment and facilitate openness and agility
5. Facilitating a better understanding of information security and finding appropriate balance between infrastructure openness and security
6. Funding information technology strategically*
7. Determining the role of online learning and developing a sustainable strategy for that role
8. Supporting the trends toward IT consumerization and bring-your-own device*
9. Transforming the institution's business with information technology*
10. Using analytics to support critical institutional outcomes*
*Also on 2012 list
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Poll Question
How do you plan to make use of this report?