[Webinar]
Top 10 Tips to Improve Social Intranet Adoption
Narasu RebbapragadaDirector of Strategic Content, San Francisco
Narasu works in marketing services for CMSWire.com and has experience both in technology journalism and consumer marketing. Her areas of expertise are digital/content strategy, content management and mobile marketing.
Moderator
@narasu
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About CMSWire
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Intros
Incentive is based on the belief that internal workplace communication should be a social and collaborative experience. After several iterations, Incentive became the socially powered enterprise collaboration platform it is today, helping teams achieve improved profitability, increased efficiency and accelerated business results.
Learn more at www.incentive-inc.com
Alan Pelz-SharpeDirector at 451 Research
Intros
Rickard HanssonFounder and CEO of Incentive Inc.
Intros
Incentive – 2015
Top 10 Tips to Improve Social Intranet Adoption
Alan Pelz-Sharpe
Incentive – 2015
451 Research is an information technology research & advisory company
8
Founded in 2000
350+ employees, including over 100 analysts
1,000+ clients: Technology & Service providers, corporate advisory, finance, professional services, and IT decision makers
25,000+ senior IT professionals in our research community
Over 52 million data points each quarter
4,500+ reports published each year covering 2,000+ innovative technology & service providers
Headquartered in New York City with offices in London, Boston, San Francisco, and Washington D.C.
451 Research and its sister company Uptime Institute comprise the two divisions of The 451 Group
Research & Data
Advisory Services
Events
Alan Pelz-SharpeResearch Director – Social Business Applications
Incentive – 2015
Incentive – 2015
Challenges & Opportunities of Social Business
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Weakened relationships Increased
Power of Individual
Less Control Greater scale
of challengeDesire to increase control
Drive to dismantlestructures
Incentive – 2015
Tip Number One
Identify key stakeholders from the get-go. Their input is central to design.
Incentive – 2015
Tip Number Two
Monitor activity and regularly identify hot and cold spots.
Incentive – 2015
Tip Number Three
Always manage and have a process for change. Negative feedback is often the most constructive feedback…
Incentive – 2015
Tip Number Four
Tie wherever you can to measurable business processes – give them a reason and purpose to use the system.
Incentive – 2015
Tip Number Five
Ensure that the intranet is genuinely social – a place to hang out, not a place to go and read the notice board.
Incentive – 2015
Tip Number Six
Plan, budget and staff for an extended roll out – don't just go live and go home. If possible roll out incrementally, creating win-win situations.
Incentive – 2015
Tip Number Seven
Be clear on the purpose of your Social Intranet – its goals should be defined. It’s not just the "Miscellaneous File.” Recognize its purpose – and what it’s not there to do – it can't be everything to everyone.
Incentive – 2015
Tip Number Eight
Capture and promote winning situations. Ask what is in it for me/you - Define success from the start.
Incentive – 2015
Tip Number Nine
Accept that not everything will work. There will be unexpected surprises (both good and bad) in the process. But don't be afraid to enforce on occasion.
Incentive – 2015
Tip Number Ten
Keep it organic.
Social Intranet for Collaborative Teams
Today’s reality when collaborating
No cross over search capability – need to go to each service to search for files, conversations and resources.Isolated
Multiple services and apps required to achieve a complete collaboration experience.
Spread out
Each service has its own user interface & sign in procedure resulting in major thresholds.
No unity
Working across several services means duplicate
work such as inviting users, setting up groups,
permissions, following people,
etc and requires repetitive maintenance.
Out of sync
Data, information, conversations & knowledge
scattered around in different services and
standards. Compliance, backup and access
difficulties as a result.
Defragmented
All in One Place
Collaboration done the Incentive way
Powerful Search
Micr
oblo
ggin
g
Inst
ant
Mes
sagi
ng &
Vi
deo
Secu
re Fi
le
Shar
ing
Docu
men
t Co
llabo
ratio
n
Socia
l Ne
twor
king
Wor
k Sp
aces
Wik
is
Apps
All in One Place.
Accessible from anywhere and on any device
On premise
Private cloud
Incentive Live
Multiple Delivery Model
Incentive can be accessed via the cloud in a few clicks, or you can
download it and install on your own server behind your own firewall. The
choice is yours.
You always have full control of your information.
Thanks again to Alan Pelz-Sharpe of 451 Research and Rickard Hansson of Incentive Inc. for the thought-provoking ideas in this presentation.
Thank You
