Transforming Care Delivery Exploring How Consumers Achieve Their Health Ambitions
As the American health landscape changes, consumers are thinking about their
health holistically and seeking more reliable and flexible resources to navigate their
health journeys, according to Aetna’s inaugural Health Ambitions Study.
If Given an Extra Hour in the Day, People Would Spend it on…
Mental and physical well-being activities 60% Reviewing daily health tracking information
31% Reviewing financial budgets
29% Speaking with partners, spouses and family about finances
29% Talking to doctors about health goals
18%
Over one-third of consumers say they have a mental health or stress reduction goal…
HEALTH GOALS
EATING HABIT
58%
FITNESS GOAL
54%
STRESS REDUCTION
40%
BETTER SLEEP
39%
MENTAL HEALTH
36%
STOP SMOKING
19%
…and they’re turning to friends and family for support.
49%
STRESS RELATED GOALS
Nearly half of those with stress-related and mental health goals say
that encouragement from friends and family
would be helpful.
45%
MENTAL HEALTH GOALS
Doctors understand that community resources help their patients successfully navigate their health care...
Mental health counselors 54%
Substance abuse counselors
41%
Nutritionists
37% Social Workers
35%
In home aides and liaisons32%
…But patients are still looking for more help from their doctors to achieve their health goals.
Lifestyle habits that could impact
health
Health goals
Mental health history
Ability to deal with stress
Overall level of happiness and life satisfaction
Women, in particular, are seeking to connect more with doctors.
Fifty percent say they are likely to take their doctors’ recommendations, compared to 61 percent of men. Women say the following would be helpful to improve communication with their doctors:
46%
38%
23%
FEMALE
WEEKEND OFFICE HOURS
LATER OFFICE HOURS
CARE COORDINATORS
MALE
33%
33%
17%
Younger consumers are turning to digital tools to communicate with their doctors, more so than older consumers.
YOUNGER CONSUMERS 18-34
35%
37%
36%
VS
VIRTUAL OFFICE VISITS
DIGITAL MESSAGING
TELE-HEALTH
OLDER CONSUMERS 65 and Older
17%
32%
14%
Sixty-four percent of doctors in value-based care models believe that their patients benefit from this health care model that focuses
on outcomes and quality.
Among doctors who have a very or somewhat favorable view of value-based care:
36% Say it’s because VBC will improve quality of care
28% Say it will improve patient involvement
26% Says it will help improve overall focus
19% Say it will improve provider involvement
ABOUT THE STUDY:
Aetna’s inaugural Health Ambitions Study was conducted in December 2017 and included two distinct surveys fielded by Market Measurement, a custom market research firm. The consumer survey comprised 1,000 responses from consumers 18 and older. The physician survey comprised 400
responses divided among 200 primary care doctors and 200 specialists, with at least two years of experience. For several questions, respondents were asked to select all answers that apply.
89% 87% 86% 84% 77%
