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Turning Your Receptionist into a Front Desk Professional
with Robert Maconi
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Robert Maconi18 Year Salon Owner
VP of Enterprise SalesMillennium Systems International
YOUR PRESENTER
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![Page 5: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi](https://reader030.vdocuments.net/reader030/viewer/2022032505/55c73a1abb61eb01108b46a6/html5/thumbnails/5.jpg)
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EACH ROUND TABLE HAS 4 TOPICS
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6 MINUTES MAX ARE TO BE SPENT ON EACH TOPIC
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EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A
“SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS
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EACH GROUP’S SPOKESPERSON WILL SUMMARIZE THEIR KEY POINTS
FROM EACH TOPIC IN 5 MINUTES
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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
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LET’S GET STARTED:
OPEN YOUR ENVELOPES
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THE PROACTIVE FRONT DESK
Topic One
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FRONT DESK MARKETING
Topic Two
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MOTIVATING THE FRONT DESK
Topic Three
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GROWTH INDICATORS
AND THE FRONT DESK
Topic Four
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SPOKESPEOPLE – PLEASE SHARE YOUR GROUP’S KNOWLEDGE
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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
![Page 18: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi](https://reader030.vdocuments.net/reader030/viewer/2022032505/55c73a1abb61eb01108b46a6/html5/thumbnails/18.jpg)
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