Download - Unidesk SALES DECK
![Page 1: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/1.jpg)
UNIDESKby
Unicommerce
HELPDESK FOR YOUR BUSINESS
![Page 2: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/2.jpg)
OnlineCustomerSupportSofwareThe road to Customer Satisfaction startswith a great Helpdesk Software.
HAPPYCUSTOMERS
HAPPYAGENTS
INCREASEDSALES
UNIDESKEasy. Powerful. Affordable
![Page 3: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/3.jpg)
QuarterlyBreakdown
Agents & Groups
Create in seconds
UNIDESKEasy. Powerful. Affordable
Manage Workflows by creatingGroups for various teams
Add Agents in GroupsOrganise Ticket Flow
Ease of UseFor Employees & Customers
Our Guiding Principle
EASY
![Page 4: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/4.jpg)
QuarterlyBreakdown
Canned ResponsesCreate canned responses &
choose suitable responses to save time
SnapshotSee previous tickets of that customer on the side
Our clutter free UI makes your agents love their work. Happy agents means Happy customers
UNIDESKEasy. Powerful. Affordable
![Page 5: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/5.jpg)
CustomersVIEW
Click on Unidesk Icon
1
Select Issue
2
Start Chat
3
UNIDESKEasy. Powerful. Affordable
USEREXPERIENCE
The Most Important Thing Is
Evan Williams-Co-Founder(Twitter)
![Page 6: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/6.jpg)
NotesNotes are internal comments which only your team can see
SeverityResolve high prioirty tickets quicker
TagsCreate unlimited tags, and
assign relevant tags to tickets
Enhanced Ticketing Experience
POWERFUL UNIDESKEasy. Powerful. Affordable
![Page 7: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/7.jpg)
AssignEasy assigning to
other agents or teams
FeedbackImprove customer service by
collecting feedback on all tickets.
ASSIGN RIGHT AGENTS
GET INSTANT FEEDBACK
RESOLVE ISSUES QUICKER
Collect NPS,CES,CSAT scores
in a second
Know where you stand ?
UNIDESKEasy. Powerful. Affordable
![Page 8: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/8.jpg)
SearchSearch any ticket using
multiple filters
Secure LoginYour data is always safe
FRIENDLY YET SECURE
UNIDESKEasy. Powerful. Affordable
No Downtime24 x 7 Helpdesk
ZEROMAINTENANCE COST
ZEROSERVER LOAD
LIVECHAT
![Page 9: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/9.jpg)
RolesDefine roles for all users.
Manage permissions
ADMIN
MANAGER
AGENTUNIDESK
Easy. Powerful. Affordable
TO WIN IN THEMARKETPLACE
YOU MUST FIRST WIN IN THE
WORKPLACE
EMPLOYEE FRIENDLYHELPDESK SOFTWARE
CHOOSE THE MOST
![Page 10: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/10.jpg)
DashboardTrack Agent Performance
UNIDESKEasy. Powerful. Affordable
MANAGE SLAs
MANAGEWORKFLOW
![Page 11: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/11.jpg)
FREETRIAL VERSION
30 DAYS
INR 999Per AgentPer Month
UNIDESKENTERPRISE
PRICING
THE MOST AFFORDABLE IN THE MARKET
You'll love it
Sign Up FOR A
DEMOEnjoy our 30 Days
FREE TRIALUse the best Helpdesk
UNIDESK
FREE SUPPORT
FREETRAINING
UNIDESKEasy. Powerful. Affordable
![Page 12: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/12.jpg)
Who do we Serve
UNICOMMERCE CLIENT BASE
Clients
UNIDESKEasy. Powerful. Affordable
Some of our Clients
We Love Our Awesome Clients
![Page 13: Unidesk SALES DECK](https://reader034.vdocuments.net/reader034/viewer/2022042515/587548ab1a28abb8208b6c8d/html5/thumbnails/13.jpg)
UNIDESKby
Unicommerce
HELPDESK FOR YOUR BUSINESSunicommerce.com
+91- 9599002973
Unicommerce eSolutions Pvt. Ltd.201, 3rd Flr, Okhla Phase- III
New Delhi- 110020
JOIN USTAKE A FREE DEMO