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Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 1
Unity Connection Qualification for Prime Collaboration Development
Release 10.0
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Agenda About PCD
Cisco Prime Collaboration DeploymentSupported CUC ReleasesSteps for PCD SetupOverview of PCD SetupOverview of Cluster Discovery
Supported PCD Features for CUC
ConfigurationCluster DiscoveryL2 UpgradeSwitch VersionRestartEmail Notification
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Agenda (Contd.) Troubleshooting
Log Files (PCD)Log Files (CUC)Common IssuesRequired Services
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About
Prime Collaboration Deployment
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Cisco Prime Collaboration Deployment (PCD)
An application that can be used to manage the migration of legacy CUC clusters (7.1.5, 8.x, 9.x) to new VM based servers on 10.0, allowing Cisco customers to easily migrate to virtual servers.
It can also be used to
•Upgrade UC app software (8.6.1+)
•Install cop files (locales or device packs) on a cluster (8.6.1+)
•Switch versions
•Reboot
•Readdressing
•Fresh install a new Unified Communication, or IM&P cluster
Cisco Prime Collaboration Deployment
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Supported CUC Releases PCD Feature CUC
8.5(1)CUC8.6(2)
CUC9.1(1) / 9.1(2)
Upgrade(From xx To 10.x and onwards)
- Yes Yes
Switch Version- Yes Yes
Server restart- Yes Yes
Note: • Upgrades can be performed on clusters 8.6.1 and up to any release that is a valid
upgrade, including 10.x. (PCD as a replacement for PAWS_M)
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Steps for PCD Setup1. Rack/Stack deploy hardware and install ESXi (Vmware)
2. Deploy PCD virtual machine (delivered as virtual appliance)
3. Configure PCD:• Download necessary .ISO images for target release• Add ESXi hosts to PCD inventory(required for installation/migration via PCD)
4. “Discover Cluster” – PCD connects to source cluster and retrieves cluster information.
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PCD
Overview of PCD Setup
CUC Cluster
Administrator
ISO & OVA
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Overview of Cluster Discovery
PCD
DiscoveredSourceCluster
ISO & OVA
CUC Cluster
PAWS API
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Supported PCD features for CUC
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Supported PCD Features for CUC• Discovery
• L2 Upgrade
• Switch Version (from CUC 8.6.1+)
• Restart (from CUC 8.6.1+)
• Email Notification (of task start, status, completion)
• Readdressing
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Configuration
Cluster Discovery
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Inventory - Clusters
Clusters screen – holds the cluster inventory.
This includes existing clusters (that will be migrated or upgraded), Cluster definitions to be migrated to, or Cluster definitions to be fresh installed. To add an existing cluster to your inventory, click on “Discover Cluster” button.
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Inventory – Cluster Discovery
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Inventory – Cluster Discovery
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Inventory – Cluster Discovery
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Configuration
L2 Upgrade
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Create Upgrade Task
Make sure cluster to be upgraded is in Cluster inventory Choose Task -> Upgrade – to begin upgrade task wizard Cluster must be at least 8.6.1 (or higher)
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Create Upgrade Task – Choose Cluster
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Create Upgrade Task – Choose upgrade file
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Create Upgrade Task – Choose Start Time
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Create Upgrade Task – Run Sequence
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Create Upgrade Task - Review
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Upgrade Task - Status
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Configuration
Switch version
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Create Switch Version Task- Choose Cluster
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Create Switch Version Task -Choose Start Time
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Create Switch Version Task – Run Sequence
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Create Switch Version Task- Review
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Switch Version Task - Status
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Configuration
Restart
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Create Server Restart Task
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Configuration
Email Notification
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UI – Administration – Email Notification
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Email Notification – Status Message
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Troubleshooting
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• Main application log
file get activelog tomcat/logs/ucmap/log4j/*
• Contains
• REST requests from the browser
• SOAP requests to UC servers
• Database requests
• Scheduler events (e.g. – scheduled, started, failed, etc...)
• Specific job events (e.g. – node XYZ started)
• Exceptions & errors
Log Files (PCD)
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• Main application log
file get activelog tomcat/logs/platform-api/log4j/*
• Contains
• SOAP requests from PCD
• Platform API requests
• Results from OS components
Log Files (CUC Servers)
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Common Issues1. No ISO to Upgrade: If ISO is not copied to the valid location then
admin would get the following screen
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Common Issues (Contd.)
Expected Behavior
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Common Issues (Contd.)2. PAWS Service Not Available: If “Platform SOAP Services” is not
activated then admin will get the following error while scheduling PCD
tasks:
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• PCD
• Cisco Prime Collaboration Deployment Service
• Cisco Tomcat
• UC Servers for upgrade, reboot, switch version
• Platform Administrative Web Service
• Platform SOAP Services(prior to 9.1)
• Cisco Tomcat
• Use the CLI to activate/start services if needed
utils service activate
utils service start
•Verify the services are running then pull the logs
Required Services
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•Use the CLI to check system in healthy state before initiating PCD
tasks
utils cuc cluster status
Required Services (Contd.)
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Thank you.