UPCOMING EVENTS

1/3

Sharon - wheel chair tap

1/12

David Guitar guy

1/23

Vini Ames

1/26 Ann country music

1/31 Mike F Karaoke

2/6

Vini Ames

2/7

Sharon - wheel chair tap

2/13

Ann Country music

Valentines Party

2/16

Mike F. Karaoke

2/23

David Guitar guy

Happy New Year!!

This coming year is going be a wonderful year, we have many

exciting things planned for 2018.

I am proud to say that 4th floor renovation has been

COMPLETED!!!!

We have future plans to renovate the 3rd and 2nd floor and will be

completed by August of 2018.

I would like to welcome our new Director of Nursing Donald Vespia,

I am truly excited to have him come aboard. He comes with many

years of experience.

January 2018 135 Dodge Street, Providence, RI 02907

A note from the Administrator

Michel Hefter

Birthday Wishes

January February

Charles S. 1/1 Anthony S. 2/1

Robert P. 1/10 Anna G. 2/2

Tina D. 1/14 Phillip B. 2/7

Allen J. 1/15 Pascal M 2/17

Arthur P. 1/17` James C 2/18

Kerry A. 1/27 Kenneth B. 2/20

William R. 2/20 Lorraine S. 2/22

Barbara V. 2/27

2 January 2018

Pictures of the 4th floor at Bannister Center renovation completed, super excited for 2018.

January 2018 3

4 January 2018

January 2018 5

6 January 2018

In every edition of our newsletter, I try to share with you something interesting that I’ve

come across, or to let you know about some of the things that our staff and residents are

involved in. I always look forward to the opportunity of sharing these stories with all of

you, but without fail the January newsletter is my favorite of the year. I eagerly anticipate

the start of each New Year. There’s so much hope and promise that accompanies the changing of the

calendar. This week, as I reflected on the year just passed and the year ahead, I realized that what I should

be writing about in this edition is a look back at all we accomplished and a look ahead at what we hope to

bring to you in the future. This was such an exciting year, and 2018 holds so much that I hope I have

enough space!

The biggest impact on our Centers family this past year was certainly our expansion. Seven facilities in the

upstate New York region joined us in September, but that wasn’t all. Our application to purchase the Indian

River facility in Granville, where we had been consulting for several years, finally came to fruition and

Granville Center is now a full member of the Centers Health Care family. Two more facilities, one in

Cooperstown and one in Utica, are in the process of joining us and we are consulting daily with both of

them, bringing the Centers spirit of Heart Health Home to the people of Central New York. And our

expansion continued with Beth Abraham Center in the Bronx, Martine Center in Westchester,

Far Rockaway Center in Queens and Oak Hill Center in Rhode Island, which became our fourth facility in

that state. All together they brought our total to 42 of the northeast’s finest skilled nursing and rehabilitation

facilities. We are exploring additional opportunities as I write this and I look forward to telling you about

more new family members throughout the course of 2018.

Despite the growing size of our family, we found plenty of time to continue our efforts to upgrade our

existing facilities. I wrote in the fall about Williamsbridge Center in the Bronx which now has a whole new

look, but extensive renovations took place this year in Deptford, Hammonton, Buffalo, Ellicott, Bannister,

Triboro, Richmond, Bronx, Corning, our Neurobehavioral Center and at Northern Manor. More and more of

our facilities are taking on the look of world class residences, to go along with the world class care they

provide. In 2018, we’ll near completion of a stunning new facility on Buffalo Avenue in Brooklyn that the

Centers team designed from the ground up. Ongoing or new renovation projects are slated for Corning,

Ontario, Holliswood and others.

Activities and lifestyle weren’t forgotten either, and many homes increased their recreational staff and

activity offerings, but the most popular was surely the expansion of Centers’ therapy pony program.

Happy Horse Visits are now being made regularly to more than twenty of our homes and we hope to

include at least a dozen more in 2018.

In the fall, we added our second Centers Urgent Care location. Centers Urgent Care in Brooklyn joins our

successful walk-in center in Queens, where neighbors get exactly what they

need – they walk in, get seen, and go home – seven days a week.

This past spring saw the introduction of the Centers Health Care Patient

Advocacy Award, an award that we plan to make an annual event to honor the

dedicated social workers in every part of the health care industry who do so

much, for so many. Spring also saw us playing a pivotal role in the launch of the

Institute for Pressure Injury Prevention, an international group supported by

Centers Health Care whose sole mission is to eradicate bed sores from health

care institutions the world over.

A note from Kenny

January 2018 7

As always, improving care, with initiatives like the Institute for Pressure Injury Prevention is always first on our

list of priorities and our continually decreasing rate of resident hospitalizations points to the success we’ve

had. We introduced on-site, facility staff physicians in locations thought-out the three states we serve so that

our residents won’t necessarily have to be sent out of their homes for doctor-prescribed medical treatment.

We augmented that with significant expansion of our tele-medicine program. Using the very latest in

technology, an off-site physician can now work with a skilled nurse specially trained in tele-medicine, to meet

with a patient 24/7, review their condition and prescribe an appropriate course of care. The program has

already shown itself to reduce trips to the hospital by as much as 80%, and more facilities will see tele-

medicine coming to them this year. In all of our facilities we increased the amount, level and complexity of our

in-service training to ensure that our residents get the very best care and that our staff is trained and fully able

to handle the most complex medical cases who, more and more, are requesting placement at a Centers

Health Care facility. In 2018, we’ll be adding more skills to our training sessions and introducing a brand new

Career Ladders program to encourage and provide financial assistance to those on our nursing staff- CNAs,

LPNs and RNs – who want to begin taking classes toward their next level of education and advancement

within the Centers Health Care family. It’s certainly a long term goal, but we look forward to the day when we

can point to a facility Director of Nursing and say that he or she began as a CNA who joined us without skills or

nursing training, and worked their way to LPN, RN, Unit Manager and ultimately Director though our Careers

Ladder program.

While we’re proud of these accomplishments and have set ambitious goals for the coming year, what I am

most proud of, personally and professionally, are the outstanding, dedicated professionals that do so much,

every day, for the people they serve. And to all of our residents, you are the people who make our

communities the very special places they are. If you have chosen to make us your home or have come here

for help in completing your recovery and rehabilitation, I want to assure you that we will continue to do all we

can to provide you with the finest care, the most comfortable accommodations and a thriving, vibrant lifestyle.

Sincerely,

Kenny Rozenberg, CEO

Renderings of the new Buffalo Center lobby and therapy gym.

8 January 2018

135 Dodge Street, Providence, RI 02907

www.bannistercenter.net https://www.facebook.com/BannisterCenter

Valentine poem XOXO

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